Assistant Manager - Hospitality - #930

Sheetz is a leading convenience store chain known for its dedication to providing an exceptional shopping experience to its customers, whom they affectionately call Freakz. With a strong presence across several states, Sheetz has established itself as a go-to destination for quick, quality food and beverage options, as well as essential everyday items. The company prides itself on its culture of total customer focus, where every team member plays a crucial role in ensuring a welcoming, efficient, and enjoyable experience for every guest. By fostering a supportive and dynamic work environment, Sheetz encourages growth, professional development, and leadership opportunities within its family of employees.

The Assistant Manager of Hospitality at Sheetz is a vital leadership role designed for those passionate about customer service and team management. This position offers an excellent opportunity for individuals seeking to develop their leadership skills while actively influencing the quality of customer interactions. As an Assistant Manager, you will oversee daily store operations, ensuring that customer service standards meet Sheetz’s high expectations. You will be the catalyst for upholding hospitality protocols, managing staff schedules, and addressing customer feedback proactively to maintain top-tier service. This role involves backing up the Store Manager, stepping in during their absence to ensure smooth store operations, and fostering an inclusive and productive work environment.

In addition to managing customer experiences, the Assistant Manager of Hospitality plays a key role in inventory oversight, execution of promotional activities, and profit management initiatives including shrink control, stock audits, and waste reduction. With a clear focus on comprehensive customer satisfaction, you will also monitor cleanliness standards and end-of-day procedures to maintain a pristine shopping environment. Sheetz values its employees and offers enticing incentives such as an additional $1.50 per hour for overnight shifts between 10 pm and 6 am, quarterly bonuses linked to company performance, paid time off, 100% paid parental leave, 401k matching, employee stock ownership, and tuition reimbursement. Their commitment extends to health benefits encompassing medical, vision, and dental coverage. If you excel at combining leadership, customer service, and operational oversight, this role offers substantial opportunity for growth within a company that truly values its team members.