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Job Overview
Employment Type
Full-time
Compensation
Hourly
Exact $22.00
Work Schedule
Night Shifts
Benefits
Quarterly bonus
Paid Time Off
Paid parental leave
401K Matching
employee stock ownership
Tuition Reimbursement
Medical insurance
Vision Insurance
Dental Insurance
snack discounts
Professional Development
Job Description
Sheetz is a leading convenience store chain renowned for its commitment to delivering exceptional customer experiences at every visit. Established with a focus on customer satisfaction, Sheetz operates numerous stores nationwide, providing a welcoming and hospitable environment for its customers, known affectionately as Freakz. The company prides itself on its culture of total customer focus, where every team member plays a critical role in ensuring that guests have an outstanding experience through quality service, product availability, and store cleanliness. Sheetz offers a dynamic and supportive workplace environment that values employee growth, diversity, and community involvement, making it a sought-after employer... Show More
Job Requirements
- High school diploma or GED required
- Experience supervising others in a retail, restaurant or fast food environment preferred
- ServeSafe certification required
- Ability to work overnight shifts with additional hourly pay
- Strong leadership and communication skills
- Commitment to customer service excellence
- Knowledge of store operations and inventory management
- Ability to handle customer complaints professionally
- Willingness to follow company policies and procedures
- Ability to perform end-of-day operational tasks efficiently
Job Qualifications
- High school diploma or GED required
- Two-year degree in a business related field preferred
- Successful completion of certification testing as needed
- One year experience supervising others in a fast food, restaurant, retail or convenience operation preferred
- ServeSafe certification
- Any other legally required certification
Job Duties
- Back-up the Store Manager by providing support on recruitment, selection, training, and performance management of your store work fam
- Have a say in who works, and when
- Handle customer questions, complaints and concerns
- Keep an eye on work fam compliance with Sheetz policies, procedures and programs
- Follow-up with responses from customer service shops, QA audits, secret shops and SMG surveys
- Keep our customers smiling by overseeing timely customer transactions, cleanliness standards of our facilities and stores, and making sure that hospitality standards are ALWAYZ being met
- Check in on end-of-day tasks to make sure they aren’t skipped
- Keep the shelves packed via proper placement, pricing and re-filling of merchandise
- Lead the charge on profit management by overseeing processes such as shrink indicators, lottery, stock audits, vendors, car wash operations and retail waste
Job Criteria
Experience
Mid Level (3-7 years)
Job Location
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