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Assistant Manager - Hospitality - #327

Job Overview

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Employment Type

Full-time
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Compensation

Hourly
Exact $22.50
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Work Schedule

Standard Hours
Night Shifts
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Benefits

quarterly bonuses
Paid Time Off
Paid parental leave
401K Matching
employee stock ownership
Tuition Reimbursement
Medical insurance
Vision Insurance
Dental Insurance
snack discounts

Job Description

Sheetz is a well-established convenience store chain known for its commitment to providing a unique customer experience through a combination of quality products, friendly service, and innovative offerings. With numerous locations across various states, Sheetz has built a reputation for blending convenience with hospitality, making it a favorite stop for many customers, often referred to as Freakz. This company prides itself on fostering a supportive work environment that encourages growth, development, and employee satisfaction. They emphasize leadership development, excellent customer service, and operational excellence in their stores. Sheetz offers competitive employee benefits, including quarterly bonuses based on company performance, paid... Show More

Job Requirements

  • High school diploma or GED required
  • Two year degree in a business related field preferred
  • One year experience supervising others in a fast food, restaurant, retail or convenience operation preferred
  • ServeSafe certification
  • Any other legally required certification
  • Must be able to perform essential job duties with or without accommodations

Job Qualifications

  • High school diploma or GED required
  • Two year degree in a business related field preferred
  • Successful completion of certification testing as needed
  • One year experience supervising others in a fast food, restaurant, retail or convenience operation preferred
  • ServeSafe certification
  • Any other legally required certification

Job Duties

  • Back up the store manager by providing support on recruitment, selection, training, and performance management of your store work fam
  • Have a say in who works and when
  • Handle customer questions, complaints and concerns
  • Keep an eye on work fam compliance with Sheetz policies, procedures and programs
  • Follow up with responses from customer service shops, QA audits, secret shops and SMG surveys
  • Keep our customers smiling by overseeing timely customer transactions, cleanliness standards of our facilities and stores, and making sure that hospitality standards are always being met
  • Check in on end of day tasks to make sure they aren’t skipped
  • Keep the shelves packed via proper placement, pricing and refilling of merchandise
  • Lead the charge on profit management by overseeing processes such as shrink indicators, lottery, stock audits, vendors, car wash operations and retail waste

Job Criteria

Experience

Mid Level (3-7 years)


Job Location

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