Job Overview
Employment Type
Full-time
Compensation
Hourly
Range $19.83 - $20.13
Work Schedule
Standard Hours
Benefits
Medical insurance
Dental Insurance
Vision Insurance
Health Reimbursement Account
401k
Paid sick leave
paid flex days
Paid training
Free Employee Meal
Employee Discounts
Career Development
Job Description
Orchard Foods is a vibrant company dedicated to providing exceptional food service, operating within the fast-paced restaurant industry. As part of our commitment to excellence, we focus heavily on creating an environment that prioritizes quality, customer satisfaction, and leadership development. The company supports its employees by offering not just a job but a rewarding career pathway with ongoing training and opportunities for advancement. With a strong reputation in the food service sector, Orchard Foods thrives on fostering a collaborative workplace where team members are empowered and motivated to excel in a dynamic setting.
The role of Assistant Manager at Orchard Foods is designed for a natural leader who possesses exceptional leadership skills and a passion for delivering superior customer service. This position functions as the key support to the Restaurant General Manager, providing critical management coverage during operating hours and ensuring the smooth supervision of the day-to-day operations within the restaurant unit. The Assistant Manager is responsible for overseeing more than three employees, maintaining high standards across all facilities and equipment, adhering to routine cleaning and safety tasks, and managing financial controls. Furthermore, the position demands hands-on involvement, including training staff, responding to customer needs, and exemplifying the company’s standards in operational excellence.
This full-time role also includes significant human resource responsibilities such as crew training, mentoring, performance feedback, and conducting health and safety audits. The Assistant Manager plays a vital role in motivating the team, facilitating recruitment, interviewing, and hiring efforts, as well as implementing performance appraisals and disciplinary measures when necessary. Additionally, maintaining compliance with safety and health regulations, managing inventory, labor costs, and reviewing financial reports are critical tasks for this leadership position. The role requires the ability to maintain strong customer relations by ensuring fast, accurate service and consistently high-quality product standards. This position offers a competitive hourly wage ranging from $19.83 to $20.13 plus tips and an attractive benefit package including medical, dental, vision insurance, a 401K plan with employer match, and paid leave benefits. The ideal candidate will demonstrate flexibility by working evenings, weekends, and holidays while supporting the company’s mission to deliver excellent food service and customer experience. Orchard Foods is committed to equal employment opportunities and invites motivated leaders to join their team where career growth and leadership development are actively fostered.
The role of Assistant Manager at Orchard Foods is designed for a natural leader who possesses exceptional leadership skills and a passion for delivering superior customer service. This position functions as the key support to the Restaurant General Manager, providing critical management coverage during operating hours and ensuring the smooth supervision of the day-to-day operations within the restaurant unit. The Assistant Manager is responsible for overseeing more than three employees, maintaining high standards across all facilities and equipment, adhering to routine cleaning and safety tasks, and managing financial controls. Furthermore, the position demands hands-on involvement, including training staff, responding to customer needs, and exemplifying the company’s standards in operational excellence.
This full-time role also includes significant human resource responsibilities such as crew training, mentoring, performance feedback, and conducting health and safety audits. The Assistant Manager plays a vital role in motivating the team, facilitating recruitment, interviewing, and hiring efforts, as well as implementing performance appraisals and disciplinary measures when necessary. Additionally, maintaining compliance with safety and health regulations, managing inventory, labor costs, and reviewing financial reports are critical tasks for this leadership position. The role requires the ability to maintain strong customer relations by ensuring fast, accurate service and consistently high-quality product standards. This position offers a competitive hourly wage ranging from $19.83 to $20.13 plus tips and an attractive benefit package including medical, dental, vision insurance, a 401K plan with employer match, and paid leave benefits. The ideal candidate will demonstrate flexibility by working evenings, weekends, and holidays while supporting the company’s mission to deliver excellent food service and customer experience. Orchard Foods is committed to equal employment opportunities and invites motivated leaders to join their team where career growth and leadership development are actively fostered.
Job Requirements
- Must be at least 18 years old
- reliable transportation
- full-time availability
- ability to work evenings, weekends, and holidays
- prior supervisory experience required
- Serve Safe certification
- strong leadership and communication skills
- capacity to perform operational tasks and manage teams
- must be able to adhere to health and safety regulations
Job Qualifications
- One to two years of supervisory experience in food service, retail, or customer service industries
- Serve Safe Certified
- ability to calculate and analyze data
- strong customer service skills
- basic business math and accounting skills
- excellent communication and interpersonal skills
- ability to work in a fast-paced environment
- strong organizational and time management skills
- flexibility to work evenings, weekends, and holidays
- high school diploma or equivalent preferred
Job Duties
- Serve as assistant to the Restaurant General Manager and provide additional management coverage
- supervise operations in the unit during operating hours
- manage customer service interactions and oversee more than three employees
- maintain facilities and equipment in good repair and clean condition
- perform crew training, ongoing coaching, and employee feedback
- conduct health and safety audits
- perform hands-on operational work to train employees and respond to customer needs
- provide overall leadership by recognizing and motivating the team
- supervise shift leads and restaurant team members
- maintain fast and accurate service and positive guest relations
- ensure compliance with safety, health, and security policies
- assist in profit and loss management including cash control and inventory
- participate in recruiting, interviewing, hiring, conducting performance appraisals, and disciplinary actions
- maintain company standards on equipment and premises through preventative maintenance
- ensure food quality and customer satisfaction
- execute corporate and local marketing plans
Job Criteria
Experience
Mid Level (3-7 years)
Job Location
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