Job Overview
Compensation
Hourly
Exact $10.00
Benefits
competitive pay
Tips
free meal during shift
401k
Roth opportunities
opportunities for growth
Job Description
Chicken Salad Chick is a thriving fast-casual restaurant brand renowned for its welcoming atmosphere and exceptional Southern-style food. Established with a mission to serve fresh, high-quality chicken salad and complementary dishes, the company values community, hospitality, and operational excellence. Chicken Salad Chick continues to expand its footprint across various regions, fostering a culture of growth and opportunity for its team members. Known for its distinct brand identity and strong commitment to customer satisfaction, the company aims to create an engaging environment where guests can enjoy a memorable dining experience and employees can thrive professionally.
The role of Assistant Manager at Chicken Salad Chick is designed to support the General Manager in delivering outstanding results by leading the team and maintaining high standards of service and operations. This position offers competitive pay plus tips, free meals during shifts, and opportunities for growth within the company. The business operates from 10 am to 8 pm, and the Assistant Manager plays an integral role in ensuring smooth daily operations, fostering a productive workforce, and upholding the brand's reputation. This role emphasizes leadership, administrative oversight, and commitment to both staff development and guest satisfaction.
As an Assistant Manager, you will serve as a Brand Ambassador, embodying the culture and values of Chicken Salad Chick through your leadership and interactions with guests and team members alike. You will be responsible for implementing operational policies, ensuring food quality and consistency, and providing excellent service that exceeds guest expectations. Your leadership will directly influence sales, service quality, cleanliness, and safety within the restaurant.
Operational responsibilities include cash handling, inventory management, and facility maintenance to ensure adherence to company standards and regulatory compliance. The Assistant Manager is also tasked with staff training and development, fostering a positive and effective work environment that motivates employees to excel. Additionally, you will assist in managing reports, records, and documentation in an organized and timely manner.
This role requires a proactive problem-solving attitude, as well as the ability to address guest feedback constructively and promptly. By setting clear expectations and serving as a role model during shifts, the Assistant Manager creates memorable guest experiences that enhance customer loyalty and brand reputation. Physical demands such as standing for long periods, lifting up to 40 pounds, and performing duties in various kitchen and service stations are part of the daily work.
In summary, the Assistant Manager position at Chicken Salad Chick is ideal for individuals who are passionate about exceptional food service, leadership, and operational excellence. It provides a unique opportunity to grow within a supportive company culture while contributing significantly to the success and growth of a popular fast-casual dining brand.
The role of Assistant Manager at Chicken Salad Chick is designed to support the General Manager in delivering outstanding results by leading the team and maintaining high standards of service and operations. This position offers competitive pay plus tips, free meals during shifts, and opportunities for growth within the company. The business operates from 10 am to 8 pm, and the Assistant Manager plays an integral role in ensuring smooth daily operations, fostering a productive workforce, and upholding the brand's reputation. This role emphasizes leadership, administrative oversight, and commitment to both staff development and guest satisfaction.
As an Assistant Manager, you will serve as a Brand Ambassador, embodying the culture and values of Chicken Salad Chick through your leadership and interactions with guests and team members alike. You will be responsible for implementing operational policies, ensuring food quality and consistency, and providing excellent service that exceeds guest expectations. Your leadership will directly influence sales, service quality, cleanliness, and safety within the restaurant.
Operational responsibilities include cash handling, inventory management, and facility maintenance to ensure adherence to company standards and regulatory compliance. The Assistant Manager is also tasked with staff training and development, fostering a positive and effective work environment that motivates employees to excel. Additionally, you will assist in managing reports, records, and documentation in an organized and timely manner.
This role requires a proactive problem-solving attitude, as well as the ability to address guest feedback constructively and promptly. By setting clear expectations and serving as a role model during shifts, the Assistant Manager creates memorable guest experiences that enhance customer loyalty and brand reputation. Physical demands such as standing for long periods, lifting up to 40 pounds, and performing duties in various kitchen and service stations are part of the daily work.
In summary, the Assistant Manager position at Chicken Salad Chick is ideal for individuals who are passionate about exceptional food service, leadership, and operational excellence. It provides a unique opportunity to grow within a supportive company culture while contributing significantly to the success and growth of a popular fast-casual dining brand.
Job Requirements
- One to two years related experience and/or training
- or equivalent combination of education and experience
- excellent written and oral communication skills
- excellent organization skills
- ability to multitask
- working knowledge of back office tools
- ability to quickly learn and master new computer software
Job Qualifications
- Excellent written and oral communication skills
- excellent organization skills
- ability to multitask
- working knowledge of back office tools
- ability to quickly learn and master new computer software
- one to two years related experience and/or training
- or equivalent combination of education and experience
Job Duties
- Serve as a brand ambassador for Chicken Salad Chick
- understand and adhere to all policies, procedures, standards, specifications, guidelines and training programs
- ensure that all guests feel welcome and are given responsive, friendly and courteous service
- ensure that all products are consistently prepared and served according to CSC standards
- achieve identified objectives for sales, service, quality, appearance of facility and sanitation and cleanliness through training of employees and by creating a positive, productive working environment
- control cash and other receipts by adhering to cash handling and reconciliation procedures
- operationally fill in as needed to ensure guest service standards and efficient operations
- continually strive to develop staff in all areas of managerial and professional development
- prepare all required paperwork, forms and reports in an organized and timely manner
- ensure that all products are received in correct unit count and condition and deliveries are performed in accordance with the restaurant’s receiving policies and procedures
- set clear expectations on shift and create a working environment and serve as a role model to create memorable guest experiences
- take actions to solve and celebrate guest feedback
- monitor food and equipment inventories, conduct inventory counts and maintain inventory records
- monitor compliance with health, safety, cleanliness, security and fire policies, standards and regulations
- be knowledgeable of restaurant policies regarding personnel and administer prompt, fair and consistent corrective action for violations of company policies, rules and procedures
Job Criteria
Experience
Mid Level (3-7 years)
Job Location
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