Assistant Manager - Hiring Immediately

Renton, WA, USA|Onsite

Job Overview

Employment Type

Full-time

Compensation

Hourly

Range $19.83 - $20.13

Work Schedule

Standard Hours

Benefits

Medical

Dental

Vision

Health Reimbursement Account

401k

Paid sick leave

paid flex days

Paid training

Free Employee Meal

Employee Discounts

Career Development

Job Description

Jersey Mikes is a well-established restaurant chain known for its commitment to quality, customer service, and employee growth. With a strong presence in the food service industry, Jersey Mikes prides itself on delivering fresh, delicious meals and maintaining top-notch customer satisfaction across its locations. The company emphasizes creating a positive work environment that fosters team spirit, leadership development, and career advancement opportunities for its employees. Known for its focus on operational excellence and community involvement, Jersey Mikes stands out as a leader in the fast-casual dining sector. Employees enjoy competitive wages, comprehensive benefits, and a culture that values dedication and customer-first attitudes.

We are currently seeking an Assistant Manager to join the team at one of our dynamic restaurant locations. This full-time position offers a competitive hourly wage ranging from $19.83 to $20.13, plus tips, making it an attractive opportunity for professionals passionate about leadership and customer service. The Assistant Manager plays a vital role in supporting the Restaurant General Manager to ensure smooth daily operations, supervise staff, and uphold the highest standards of quality and service.

In this role, the Assistant Manager will provide direct supervision and coverage of operating hours, manage a team of more than three employees, and maintain responsibility for facility upkeep, equipment maintenance, cleaning adherence, and financial controls. The position entails hands-on leadership where training and coaching team members is essential to drive operational success and enhance customer experience. The Assistant Manager supports human resource functions such as recruiting, interviewing, hiring, conducting performance evaluations, and enforcing workplace safety and health guidelines.

Successful candidates will demonstrate strong organizational skills and the ability to work in a fast-paced environment. They will be adept at managing labor costs, inventory, and compliance with health and safety standards. The role also includes ensuring product quality, guest satisfaction, and full participation in marketing initiatives. Jersey Mikes offers ongoing career and leadership development, paid training, sick leave, flex days, and a comprehensive benefits package that includes medical, dental, vision, an employer-funded health reimbursement account, and a 401K plan with up to 4% employer safe harbor match. Employees also receive free meals during shifts and discounts on non-working days, enhancing the overall work experience.

If you are an enthusiastic leader who thrives in a dynamic environment and is committed to delivering outstanding customer service, this Assistant Manager position at Jersey Mikes is the perfect fit. Join us to experience a rewarding career path with an employer dedicated to your professional growth and well-being.

Job Requirements

Must be at least 18 years old
Reliable transportation
Full-time availability
Ability to work evenings, weekends, and holidays
Strong leadership and communication skills
Previous supervisory experience preferred
Serve Safe certification required

Job Qualifications

1 to 2 years of supervisory experience within the food service/retail/customer service industry
Serve Safe Certified
Ability to calculate/analyze data
Strong customer service skills required
Basic business math and accounting skills
Excellent communication and interpersonal skills
Ability to work in a fast-paced environment
Strong organizational and time management skills
Flexibility to work evenings, weekends, and holidays
High school diploma or equivalent (preferred)

Job Duties

Serves as the assistant to the restaurant general manager and provides additional management coverage of operating hours and direct supervision of operations in an individual unit
Customer service interaction and management responsibility for more than 3 people
Full responsibility for facilities and equipment maintenance, adherence to detailed cleaning tasks, and specific routine financial control
Human resource responsibilities are crew training, ongoing coaching, feedback for hourly employees, health and safety audits
Routinely performs hands-on operational work to train employees, respond to customer service needs, or otherwise role model appropriate skills and behaviors in the restaurant
Managers provide overall leadership
recognize and motivate members of the team, and coach and train the team for operational excellence
Positions supervised: Shift Lead(s) and Restaurant Team Member(s)
Maintains fast, accurate service, and positive guest relations, and ensures products are consistent with company quality standards
Ensures occupational safety and health act, local health and safety codes, and company safety and security policy are met
Assists profit and loss management by following cash control/security procedures, maintaining inventory, managing labor, reviewing financial reports, and taking appropriate actions
Participates in recruiting, interviewing, and hiring team members
conducts performance appraisals, takes disciplinary action, motivates and trains
Ensures company standards on equipment, facility, and grounds are maintained by using a preventative maintenance program
Ensures food quality and 100% customer satisfaction
Ensures complete and timely execution of corporate and local marketing plans