Assistant Manager-Franchise - 3534-Bronx, NY (Bronx, NY)

Job Overview

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Benefits

Paid Time Off
Health Insurance
Dental Insurance
Employee Discounts
Career development opportunities
Retirement Plan

Job Description

The Assistant Manager position is a crucial leadership role within a restaurant environment, specifically designed to support and work closely with the General Manager. This role acts as the "Every Day" leader for the restaurant, ensuring that daily operations run smoothly and efficiently. The establishment itself is a dynamic and fast-paced quick service restaurant, committed to delivering excellent food quality, maintaining high standards of cleanliness, and providing outstanding guest satisfaction. As a vital part of the management team, the Assistant Manager plays an essential role in driving sales, overseeing team performance, and representing the brand's values and promises to customers and staff alike.

In this role, the Assistant Manager is responsible for maintaining the balance between operational excellence and exceptional customer experience. They actively engage with all aspects of the restaurant's daily functions, including monitoring food quality to meet stringent standards, ensuring the restaurant's cleanliness adheres to both internal policies and public health guidelines, and playing a proactive role in customer service to guarantee guest satisfaction. The position not only involves managing staff schedules and training new employees but also motivating the team to achieve sales goals and efficiency targets. This job is perfect for individuals who are passionate about the quick service industry and aspire to grow their management skills in a well-established setting.

The Assistant Manager must exhibit strong leadership qualities and the ability to make informed decisions quickly in a fast-moving environment. They must be approachable and capable of fostering a positive team environment, aligning staff efforts toward the overall success of the restaurant. Key to the success in this role is experience — a minimum of two years of supervisory experience in the quick service industry is required, ensuring the Assistant Manager understands the specific demands and challenges of this sector. The role also demands a high school education at minimum, along with a valid driver's license which may be necessary for some operational duties or errands related to the business.

Aside from the operational responsibilities, the Assistant Manager is also expected to seek ongoing personal and professional growth. There is a strong emphasis on continuous learning, development of leadership skills, and readiness to take on more responsibility within the company. This role is ideal for motivated individuals looking to advance their careers in restaurant management, with clear opportunities for upward mobility based on performance.

Employment type for this role is typically full-time, reflecting the comprehensive commitment required to effectively lead daily operations. Wage details are often competitive within the industry standard and tailored based on experience and location. Overall, the Assistant Manager is not just a support role but a critical position that ensures the restaurant’s operational success, customer satisfaction, and team morale are maintained at the highest possible levels, making it an exciting and rewarding position in the quick service restaurant industry.

Job Requirements

  • Minimum two years of supervisory experience in the quick service industry
  • High school education
  • Desire to learn and grow
  • Valid driver's license

Job Qualifications

  • Minimum two years of supervisory experience in the quick service industry
  • High school education
  • Desire to learn and grow
  • Valid driver's license

Job Duties

  • Focus on sales
  • Ensure guest satisfaction
  • Maintain restaurant cleanliness
  • Oversee product quality
  • Support General Manager
  • Monitor team performance
  • Manage daily operations

Job Criteria

Experience

Mid Level (3-7 years)


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