Assistant Manager – Fort Collins, CO – 12th St.

Job Overview

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Employment Type

Full-time
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Work Schedule

Standard Hours
Day Shifts
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Benefits

Health Insurance
Dental Insurance
Paid Time Off
Employee Discounts
Career development opportunities

Job Description

This opportunity is with a vibrant and customer-focused coffee shop that prioritizes delivering an exceptional experience for both its guests and team members. The coffee shop emphasizes quality drinks, friendly service, and a welcoming atmosphere that encourages guests to return frequently. Known for its commitment to operational excellence and a supportive work culture, this establishment seeks individuals who are passionate about coffee and dedicated to fostering a positive environment. Working here means being part of a team that values teamwork, accountability, and growth, where every employee contributes to the overall success of the store and the satisfaction of its patrons.

The Assistant Manager role is pivotal in supporting the General Manager by leading the team through daily operations and ensuring the store runs smoothly even during busy or challenging times. As a proactive and guest-focused leader, the Assistant Manager balances operational duties with staff development and customer engagement. This role requires a hands-on approach, where stepping into various roles to support team members and maintain service standards is essential. The ideal candidate will have several months of leadership experience in a fast-paced coffee shop or café environment and possess strong communication skills, reliability, and the ability to take initiative independently.

In addition to managing day-to-day operations, the Assistant Manager plays a vital role in onboarding new hires, delivering ongoing training, and fostering a safe and inclusive workplace. They work closely with the General Manager, store owners, and the team to uphold the brand’s values and operational standards, including health, safety, and cleanliness protocols. This role also involves handling administrative tasks such as inventory management, financial deposits, and invoice processing, ensuring both smooth operation and compliance with company policies.

Success in this position is measured by the smooth operation of the store, a well-supported and motivated team, and the ability to create memorable customer experiences that encourage repeat business. The Assistant Manager is recognized as a dependable, positive leader who sets daily standards and contributes to a growth-oriented culture. This role is ideal for someone passionate about coffee culture, leadership development, and making a meaningful impact in a friendly, dynamic workplace. Employment and salary details are typically discussed during the hiring process, ensuring candidates understand the expectations and opportunities for growth within the company.

Job Requirements

  • 3-6 months of leadership experience in a coffee shop, cafe, or similar fast-paced setting
  • completion of required training modules
  • strong understanding of brand values
  • excellent interpersonal and communication skills
  • proven reliability and ability to work independently
  • ability to lead by example and provide constructive feedback
  • knowledge of daily store operations and drink quality standards

Job Qualifications

  • 3-6 months of leadership experience in a coffee shop, cafe, or similar fast-paced setting
  • strong grasp of daily store operations, drink quality standards, and service fundamentals
  • able to lead by example, give and receive feedback, and step into any role as needed
  • excellent interpersonal and communication skills
  • proven reliability and ability to take initiative without supervision
  • completion of required training modules and a strong understanding of brand values

Job Duties

  • Partner with the General Manager to lead the team and maintain day-to-day operations
  • support new hire onboarding, hands-on training, and continual team development
  • foster a safe, inclusive, and positive work environment that prioritizes guest experience and team well-being
  • communicate consistently and clearly with the General Manager, store owners, and team members
  • execute administrative duties including ordering inventory, preparing deposits, and entering invoices
  • assist in upholding health, safety, and cleanliness standards across the store
  • step into leadership during GM absences and serve as a reliable decision-maker on shift

Job Criteria

Experience

Entry Level (1-2 years)


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