Assistant Manager for Special Events

Texas A&M University is a prestigious and comprehensive public research university located in College Station, Texas. It is known for its strong commitment to academic excellence, research innovation, and community engagement. With a rich history and deep-rooted traditions, Texas A&M fosters a culture centered around its core values of Respect, Excellence, Leadership, Loyalty, Integrity, and Selfless Service. The university is dedicated to creating an inclusive environment that respects all perspectives, talents, and lived experiences, promoting diversity and collaborative success throughout its community.

The Transportation Services department at Texas A&M University serves as a vital unit responsible for managing fleet operations, parking, and transit services for the university community. The team is composed of dedicated professionals who strive to deliver efficient, dynamic, and innovative transportation solutions that support the teaching, research, and public service missions of the institution. The department places a high priority on customer service and effective communication, ensuring smooth operations and positive experiences for students, faculty, staff, and visitors.

The role of Assistant Manager for Special Events within the Transportation Services department is a key leadership position. This staff role is located in College Station, Texas, with a proposed minimum monthly salary of $6,616.67, amounting to an annual starting salary of approximately $79,400. The Assistant Manager supports the Manager for Special Events by assisting in the supervision and oversight of the Special Events unit employees and stepping in as manager during their absence. This role requires strong collaboration with another Assistant Manager to handle hotel coordination, event and conference parking, RV parking, and traffic logistical needs related to special events on campus.

Key responsibilities include developing comprehensive plans for parking associated with guests at the Texas A&M Hotel and for special events and conferences held on campus. The Assistant Manager also monitors the parking management system to review activity counts and equipment alerts and makes informed decisions regarding staffing and resource allocation. This position plays a pivotal role in ensuring seamless operations during events, maintaining high standards of safety and customer satisfaction.

In addition to operational leadership, the Assistant Manager is responsible for handling customer inquiries, resolving escalated complaints, educating university stakeholders on parking and traffic regulations, and maintaining accurate financial records related to the unit’s cash and credit handling processes. The role involves regular travel across campus and participation in various committees and working groups. Managing the accountability of department property and compliance with audit controls is also pertinent to this position.

The Assistant Manager position requires a proactive individual capable of multi-tasking, leading, and motivating teams, and functioning independently with limited supervision. The role demands excellent oral and written communication skills, the ability to work well under pressure, and a commitment to upholding Texas A&M’s values and service standards. Physical demands include working in outdoor weather conditions and performing tasks that may involve climbing stairs and handling moderate to heavy objects.

Texas A&M University is committed to providing a supportive work environment with numerous benefits. These include comprehensive health, dental, vision, and life insurance coverage; generous paid holidays and leave; enrollment in the Teacher Retirement System of Texas; wellness programs; professional development opportunities including LinkedIn Learning and financial support for conferences; and tuition assistance for employees pursuing further education. The university fosters a respectful and positive workplace, emphasizing safety and core value adherence. Prospective applicants are encouraged to submit a cover letter and resume and should be prepared to work outside regular business hours including nights, weekends, and holidays when required.