Assistant Manager (Food Services Supervisor), Variable Shift, IU Dining and Hospitality

Indiana University (IU) Dining and Hospitality is a renowned part of Indiana University, dedicated to delivering exceptional dining experiences that reflect the core Hoosier hospitality values of education, innovation, and tradition. The department is a vibrant element of the IU campus community, bringing life and warmth to the beautiful Indiana Memorial Union. Serving thousands of guests annually through varied dining and retail services, catering, special events, and conferences, IU Dining and Hospitality emphasizes quality, customer satisfaction, and a welcoming atmosphere.

IU Dining and Hospitality operates professional dining and retail facilities that cater to a diverse population including students, staff, visitors, and event attendees. From daily retail dining operations to elegant catered events featuring seasonal, fresh ingredients, the department is committed to culinary excellence and outstanding customer service. Staff are responsible for maintaining clean, efficient, and appealing environments while ensuring food safety and quality standards are upheld.

The role offered at Indiana University Dining and Hospitality is a management position focused on supporting and overseeing IMU Retail Dining and Catering operations. This position requires assisting with administrative and production management, scheduling and supervising employees, overseeing meal preparation and service, managing menu planning, and directing various operational activities such as inventory control, budget preparation, and customer service. The role often involves working closely with management to ensure smooth operations and may involve stepping in as Acting General Manager when needed.

This position requires a person with strong leadership and organizational skills, capable of handling operational details while fostering a customer-focused, team-oriented atmosphere. The job includes responsibilities such as employee hiring and scheduling, training and development, managing food safety procedures, monitoring work performance, resolving customer complaints, and supporting financial and promotional activities. Proficiency in food handling techniques, sanitation standards, and professional cooking principles is essential to succeed in this role.

Located in Bloomington, Indiana, operating out of the Indiana Memorial Union, this job offers a competitive hourly salary of $19.25. It is a variable shift position with shifts adjusted according to business needs, including lunches, special meals, and event-related functions. The position is classified as non-exempt and non-union and offers an excellent benefits package particularly for full-time staff, including medical and dental coverage, retirement plans, tuition subsidies, paid holidays, and more.

Indiana University’s hiring philosophy emphasizes equal opportunity and inclusivity, ensuring a nondiscriminatory hiring process and a supportive workplace environment. Applicants from diverse backgrounds who meet the requirements and qualifications are encouraged to apply, contributing to IU’s culture of innovation, community, and shared success.