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Assistant Manager, Food Services

Job Overview

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Employment Type

Full-time
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Work Schedule

Rotating Shifts
Weekend Shifts
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Benefits

Medical insurance
Dental Insurance
Vision Insurance
Retirement Plan
Life insurance
Paid Time Off
career training and educational opportunities

Job Description

The University of Arkansas for Medical Sciences (UAMS) is a prominent institution that integrates education, research, and clinical programs to foster a collaborative health care environment dedicated to improving patient care and the well-being of Arkansans. As a leading organization within the University of Arkansas System, UAMS champions teamwork and diversity, making it an exceptional place for professionals who are passionate about contributing to meaningful health care initiatives. The institution is committed to equal opportunity, promoting inclusivity across its education and employment practices, and adhering to all legal protections against discrimination. UAMS offers a comprehensive suite of benefits for eligible employees including medical, dental, and vision plans, retirement contributions, life insurance, and educational opportunities, making it a highly desirable workplace.

The role of Assistant Retail Manager within the Food & Nutrition Service department offers a unique opportunity to lead day-to-day operations of a retail food service area at UAMS. This position is designed for individuals who have extensive experience in institutional or commercial food service operations and possess strong leadership abilities. The Assistant Retail Manager is responsible for managing customer service excellence, training and supervising staff, controlling inventory and food quality, ensuring safety and sanitation standards, as well as handling financial and human resource functions related to the retail area. The position requires the application of strong organizational skills, effective communication, and the ability to maintain operational efficiency during peak service times.

This role also involves administrative responsibilities such as menu development, scheduling, maintaining temperature logs, conducting interviews, and managing inventory orders through specialized software. Candidates should be adept at using technology, including Microsoft Office applications and Point of Sale (POS) systems, to successfully manage daily operations and coordinate special events or activities. The Assistant Retail Manager works closely with employees to uphold UAMS policies and procedures, handles personnel coaching and counseling, and ensures high standards of food safety and quality are consistently met.

UAMS provides a supportive environment, encouraging staff to be self-directed, flexible, and innovative in their approach while inspiring confidence within their teams. The role includes working under varying conditions, including inclement weather and during weekends and holidays, which requires resilience and dedication. Salary for this role is commensurate with education and experience, reflecting recognition of the specialized skills and leadership required to excel in this position.

Overall, the Assistant Retail Manager position at UAMS is well-suited for proactive professionals seeking to contribute to an esteemed health sciences institution while advancing their career in food service management within a collaborative and highly supportive community.

Job Requirements

  • High school diploma or GED
  • Four years of experience in institutional or commercial food service operations
  • Two years of supervisory experience
  • Ability to work during inclement weather
  • Availability to work rotating weekends and holidays
  • Must have strong leadership and organizational skills
  • Must demonstrate effective communication skills
  • Self-directed and flexible approach
  • Physical capability for standing, walking, crawling, crouching, stooping
  • Legal authorization to work in the United States
  • Willingness to undergo pre-employment screening including TB screening and background check

Job Qualifications

  • High school diploma or GED
  • Four years of experience in institutional or commercial food service operations
  • Two years of supervisory experience in food service
  • Strong communication and leadership skills
  • Self-directed and flexible mindset
  • Proficiency in Microsoft Outlook, Excel, Word, Publisher and POS systems
  • Preferred bachelor's degree in dietetics or related field
  • Preferred ServSafe Certification
  • Preferred Certified Dietary Manager credential

Job Duties

  • Oversee customer service in the retail food service area during peak times
  • Train and supervise staff while ensuring adherence to policies and procedures
  • Maintain knowledge of menu including dietary restrictions and oversee food quality
  • Manage inventory, food orders, and maintain safety and sanitation standards
  • Operate cash register and Point of Sale systems proficiently
  • Conduct administrative tasks including scheduling, interviewing, coaching, counseling, and maintaining logs
  • Coordinate special events, activities and menu development

Job Criteria

Experience

Mid Level (3-7 years)


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