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Job Overview
Employment Type
Full-time
Compensation
Salary
Range $53,000.00 - $56,000.00
Work Schedule
Rotating Shifts
Day Shifts
Benefits
Health Insurance
Paid Time Off
Retirement Plan
Employee Discounts
Training and Development
Job Description
Villatel Orlando Resort, situated in the vibrant city of Orlando, Florida, is a premier hospitality establishment known for its welcoming atmosphere and exceptional guest services. This resort prides itself on delivering a memorable and enjoyable experience to every visitor, blending modern comforts with the warmth of traditional hospitality. Villatel Orlando Resort offers a variety of amenities and attractions, including beautifully appointed guest rooms, recreational facilities, and diverse dining options that cater to a wide range of tastes. The resort's commitment to excellence is reflected in its attentive staff and dedication to creating lasting impressions for all guests who walk through... Show More
Job Requirements
- High school diploma or equivalent
- Minimum of 3 years of experience in a full service restaurant
- At least one year in a supervisory role
- Strong knowledge of food and beverage operations
- Knowledge of safety regulations and inventory control
- Ability to lift up to 25 lbs
- Comfortable working in varied weather conditions
- Ability to remain calm and positive under pressure
Job Qualifications
- High school diploma or equivalent
- Minimum of 3 years of experience in a full service restaurant with at least one year in a supervisory role
- Strong knowledge of food and beverage operations, safety regulations, and inventory control
- Ability to lift up to 25 lbs
- Comfortable working in varied weather conditions including sun, humidity, and occasional rain
- Ability to remain calm, positive, and energetic in a demanding and fast paced environment
Job Duties
- Train, support, and supervise the FOH food and beverage team
- Ensure team members adhere to company service standards and operational procedures
- Handle guest feedback and resolve service-related issues promptly and professionally
- Support leadership with training initiatives and performance evaluations
- Oversee daily floor operations ensuring a seamless guest experience
- Manage table assignments, staff rotations, and assist with scheduling to maintain efficiency
- Collaborate with the back-of-house team ensuring timely and accurate order delivery and service
- Conduct regular stock counts and submit purchase requests to maintain proper inventory levels
- Oversee marketing displays ensuring products are properly stocked and merchandised
- Collect end-of-day server and bar reports
- Track and report inventory including waste and trends
- Ensure all health, safety, and sanitation standards are met every day on all shifts
- Ensure compliance with alcohol service statutes and internal operational policies
Job Criteria
Experience
Mid Level (3-7 years)
Job Location
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