
Job Overview
Employment Type
Full-time
Compensation
Hourly
Range $17.25 - $26.75
Work Schedule
Standard Hours
Benefits
Medical
Dental
Vision
flexible spending accounts
Life and accident coverage
disability
Paid Time Off
Parental leave
Holidays
wish day paid time to volunteer
401k with employer match
legal and identity theft plan
Voluntary income protection benefits
Wellness Program
Employee assistance program
Job Description
Travel + Leisure Co. is the world’s leading vacation ownership and travel membership company, headquarters located in San Antonio, Texas. With a dynamic and growing portfolio of resort, travel club, and lifestyle travel brands, the company is dedicated to putting the world on vacation. The organization is known for its innovation and growth that keeps its operations exciting and engaging. Every day, associates at Travel + Leisure Co. have the opportunity to learn something new and turn vacation inspiration into exceptional experiences for millions of travelers worldwide. Hospitality is at the heart of everything they do, with a strong focus on inclusivity, excellence, and teamwork. The company takes pride in creating an environment where associates can have fun, celebrate together, and support one another while advancing their careers. They also emphasize corporate social responsibility and community engagement through various programs, including paid volunteer days and wellness initiatives.
The role of Assistant Manager, Events, based in their Central Location at Vista Verde South in San Antonio, Texas, is an integral position within the CMP Marketing department. This full-time role focuses on assisting the CMP Marketing Manager with overseeing daily operations and productivity of the marketing team. The assistant manager will play a critical role in interviewing, hiring, training, supervising, and developing associates, as well as managing behavior and performance. This position requires a strong leader who leads by example and fosters a positive and motivated work environment. Key responsibilities include maintaining marketing penetration standards, running and preparing detailed reports, coordinating with sales management regarding tour seats and marketing programs, and managing departmental supplies. The position demands excellent verbal and written communication skills, the ability to multitask effectively, negotiate successfully, and provide exceptional customer service, especially in challenging situations with upset owners.
A suitable candidate will possess at least two years of marketing experience, ideally within the vacation ownership industry, and hold a high school diploma or equivalent. The company values candidates with strong problem-solving abilities, meticulous attention to detail, and working knowledge of marketing databases and essential company systems such as Mainframe, Focus, and CRS. While travel requirements are minimal, this position offers the opportunity to join a vibrant global team focused on delivering memorable experiences for their customers. Travel + Leisure Co. offers comprehensive benefits including medical, dental, vision, life and accident coverage, disability, paid time off, parental leave, holidays, paid volunteer days, a 401k with employer match, legal and identity theft protection, voluntary income protection benefits, a wellness program, and an employee assistance program. This role not only promises a chance to build a rewarding career with a respected leader in the vacation industry but also a workplace culture dedicated to inclusion, innovation, and shared success.
The role of Assistant Manager, Events, based in their Central Location at Vista Verde South in San Antonio, Texas, is an integral position within the CMP Marketing department. This full-time role focuses on assisting the CMP Marketing Manager with overseeing daily operations and productivity of the marketing team. The assistant manager will play a critical role in interviewing, hiring, training, supervising, and developing associates, as well as managing behavior and performance. This position requires a strong leader who leads by example and fosters a positive and motivated work environment. Key responsibilities include maintaining marketing penetration standards, running and preparing detailed reports, coordinating with sales management regarding tour seats and marketing programs, and managing departmental supplies. The position demands excellent verbal and written communication skills, the ability to multitask effectively, negotiate successfully, and provide exceptional customer service, especially in challenging situations with upset owners.
A suitable candidate will possess at least two years of marketing experience, ideally within the vacation ownership industry, and hold a high school diploma or equivalent. The company values candidates with strong problem-solving abilities, meticulous attention to detail, and working knowledge of marketing databases and essential company systems such as Mainframe, Focus, and CRS. While travel requirements are minimal, this position offers the opportunity to join a vibrant global team focused on delivering memorable experiences for their customers. Travel + Leisure Co. offers comprehensive benefits including medical, dental, vision, life and accident coverage, disability, paid time off, parental leave, holidays, paid volunteer days, a 401k with employer match, legal and identity theft protection, voluntary income protection benefits, a wellness program, and an employee assistance program. This role not only promises a chance to build a rewarding career with a respected leader in the vacation industry but also a workplace culture dedicated to inclusion, innovation, and shared success.
Job Requirements
- High school diploma, GED, or equivalent
- minimum two years marketing experience primarily in vacation ownership industry
- excellent verbal and written communication skills
- ability to coach, counsel and motivate direct reports
- ability to provide exceptional customer service
- effective multitasking skills
- knowledge of marketing databases
- ability to recruit, train and develop employees
- leadership skills
- problem solving ability
- ability to adhere to company policies and applicable laws
Job Qualifications
- High school diploma or equivalent
- two years marketing experience primarily in vacation ownership industry
- excellent verbal and written communication skills
- ability to coach, counsel and motivate direct reports
- ability to provide exceptional customer service
- effective multitasking skills
- negotiation skills
- working knowledge of marketing databases
- ability to recruit, train and develop employees
- leadership by example
- detail oriented and accurate
- knowledge of company systems such as Mainframe, Focus, and CRS
- demonstrated problem solving ability
Job Duties
- Direct supervision of CMP Marketing staff: interview, hire and train associates
- plan, assign and direct work
- conduct performance reviews
- motivate, reward and provide disciplinary action when necessary
- maintain total site marketing penetration standards set by management
- run daily reports
- prepare daily and weekly status reports including show factors and penetration rates to meet corporate deadlines
- coordinate with front line sales management regarding tour seats and potential tour flow
- coordinate with sales regarding new or changes in marketing programs
- maintain copies of invitations and daily tour manifests
- resolve issues related to tour statuses, bookings, and coding
- order and maintain departmental supplies such as collateral material and uniforms
- perform other duties as assigned
Job Criteria
Experience
Mid Level (3-7 years)
Job Location
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