You're Viewing 1 Of 95,000+ Jobs On OysterLink
New hospitality jobs added daily. Browse by role, pay, or location.
Job Overview
Employment Type
Full-time
Compensation
Hourly
Range $25.77 - $27.69
Work Schedule
Standard Hours
Benefits
Health Insurance
Dental Insurance
Paid Time Off
bonus eligibility
Employee Discounts
Retirement Plan
Training and development opportunities
Job Description
Marriott Marquis Houston, located at 1777 Walker St, Houston, Texas, is a premier hotel destination known for its exceptional event management and hospitality services. As part of the globally recognized Marriott International brand, Marriott Marquis Houston offers guests a luxurious experience that blends comfort with sophistication. The hotel is a vibrant hub for conferences, social events, and business gatherings, providing state-of-the-art facilities and impeccable service to its diverse clientele. Marriott Marquis Houston strives to create memorable experiences through its commitment to high standards and guest satisfaction across all its offerings.
The role of Event Service Supervisor at Marriott Marqu... Show More
The role of Event Service Supervisor at Marriott Marqu... Show More
Job Requirements
- High school diploma or GED
- minimum two years experience in event management or food and beverage industry
- strong leadership skills
- effective communication abilities
- customer service focus
- knowledge of safety and sanitation protocols
- ability to manage multiple priorities
- capability to work flexible hours
- physical ability to set up event spaces
- proactive and team-oriented mindset
Job Qualifications
- High school diploma or GED
- two years experience in event management, food and beverage, or related professional area
- ability to lead and develop teams
- strong communication and interpersonal skills
- customer service orientation
- knowledge of safety and sanitation standards
- basic administrative and financial skills
- problem-solving abilities
- ability to work under pressure
- attention to detail
- proactive attitude
Job Duties
- Ensures function rooms are set according to event documentation and customer requirements
- conducts room function inspections prior to each event
- maintains up-to-date attendance log for Event Service employees
- delegates tasks to ensure room sets are on time and meet Event Service Standards
- assists in maintaining the inventory of function room amenities and other controllable supplies
- communicates and executes departmental and property emergency procedures
- attends pre-event meetings to understand group needs
- communicates critical information to Event Service Team
- maintains cleanliness and sanitation standards in banquet operation areas
- interacts with guests to obtain feedback on product quality and service levels
- responds to and handles guest problems and complaints
- empowers employees to provide excellent customer service
- observes service behaviors and provides feedback
- participates in development and implementation of corrective action plans
- emphasizes guest satisfaction during departmental meetings
- schedules employees to ensure shift coverage
- assists in interviewing and hiring employees
- uses departmental orientation program for new hires
- leads shifts and actively participates in servicing events
Job Criteria
Experience
Entry Level (1-2 years)
Job Location
Don't Stop At One Job - There's More
Create a free profile
We'll match you with best jobs
Get job offers faster
Search For More Opportunities:
More Jobs Like This: