Job Overview
Compensation
Salary
Range $67,200.00 - $84,000.00
Benefits
Paid holidays
Vacation leave
sick leave
medical health care
Paid Family Bonding Time
Adoption assistance
Discounted rooms
Complimentary rooms
free colleague meals
complimentary parking
Job Description
Manchester Grand Hyatt San Diego is an iconic luxury hotel situated on the picturesque waterfront in the heart of downtown San Diego. This AAA 4-Diamond rated hotel, renowned for its exceptional service and grandeur, boasts 1,628 elegantly appointed guestrooms and approximately 320,000 square feet of versatile event space. With stunning views of the Pacific Ocean and the vibrant city skyline, it stands as a premier destination for both leisure and business travelers. Recognized among the Top 10 Meeting Hotels in the United States by Cvent, the hotel caters to diverse clientele, delivering unparalleled experiences across all its facilities and services.
As an Assistant Event Operations Manager (Banquet Manager) at Manchester Grand Hyatt San Diego, you will play a pivotal leadership role in transforming extraordinary events into memorable experiences. You will be responsible for overseeing banquet and convention operations, ensuring each event – from elegant galas, executive meetings, to large-scale conventions and celebrations – is executed flawlessly. This role demands a combination of precision, operational expertise, creativity, and a commitment to excellence that aligns with Hyatt's distinguished brand standards.
Your leadership will ensure seamless coordination of event spaces while supervising banquet colleagues and collaborating closely with culinary, event planning, stewarding, and engineering teams. You will be deeply involved in every phase of event execution – from initial setup and service delivery to breakdown and maintaining banquet spaces and equipment. Your ability to inspire and develop a highly collaborative, high-performing team is crucial to delivering events that not only meet but exceed customer expectations.
In addition to your operational and supervisory duties, a key aspect of your role will involve maintaining high standards of cleanliness, safety, and readiness in banquet venues. You will be instrumental in managing inventory and ensuring proper care of banquet equipment. Your passion for guest satisfaction will be reflected in your hands-on support of meaningful guest interactions, crafting experiences that resonate with Hyatt's ethos of warmth, professionalism, and excellence.
This is a full-time leadership position offering a competitive salary range of $67,200 to $84,000, reflective of your experience and qualifications. At Manchester Grand Hyatt San Diego, you will not only be joining a reputable hotel with a prestigious reputation but also an environment that fosters growth, collaboration, and professional pride. This is an exceptional opportunity to advance your career in event management within a top-tier hospitality organization.
As an Assistant Event Operations Manager (Banquet Manager) at Manchester Grand Hyatt San Diego, you will play a pivotal leadership role in transforming extraordinary events into memorable experiences. You will be responsible for overseeing banquet and convention operations, ensuring each event – from elegant galas, executive meetings, to large-scale conventions and celebrations – is executed flawlessly. This role demands a combination of precision, operational expertise, creativity, and a commitment to excellence that aligns with Hyatt's distinguished brand standards.
Your leadership will ensure seamless coordination of event spaces while supervising banquet colleagues and collaborating closely with culinary, event planning, stewarding, and engineering teams. You will be deeply involved in every phase of event execution – from initial setup and service delivery to breakdown and maintaining banquet spaces and equipment. Your ability to inspire and develop a highly collaborative, high-performing team is crucial to delivering events that not only meet but exceed customer expectations.
In addition to your operational and supervisory duties, a key aspect of your role will involve maintaining high standards of cleanliness, safety, and readiness in banquet venues. You will be instrumental in managing inventory and ensuring proper care of banquet equipment. Your passion for guest satisfaction will be reflected in your hands-on support of meaningful guest interactions, crafting experiences that resonate with Hyatt's ethos of warmth, professionalism, and excellence.
This is a full-time leadership position offering a competitive salary range of $67,200 to $84,000, reflective of your experience and qualifications. At Manchester Grand Hyatt San Diego, you will not only be joining a reputable hotel with a prestigious reputation but also an environment that fosters growth, collaboration, and professional pride. This is an exceptional opportunity to advance your career in event management within a top-tier hospitality organization.
Job Requirements
- Previous experience in large scale banquets required
- 1 year in an event management level position highly preferred
- a true desire to satisfy the needs of others in a fast paced environment
- refined verbal communication skills
- ability to stand for long periods of time and walk moderate distances
- ability to lift, pull, and push a moderate weight (about 50 pounds)
- must be able to work a flexible schedule, including weekends and holidays
- proficient in basic computer skills
Job Qualifications
- Previous experience in large scale banquets required
- 1 year in an event management level position highly preferred
- a true desire to satisfy the needs of others in a fast paced environment
- refined verbal communication skills
- ability to stand for long periods of time and walk moderate distances
- ability to lift, pull, and push a moderate weight (about 50 pounds)
- must be able to work a flexible schedule, including weekends and holidays
- proficient in basic computer skills
Job Duties
- Lead and supervise banquet and convention operations to ensure seamless execution of meetings, social events, and special functions
- oversee event room set-ups, service delivery, breakdowns, and the maintenance of banquet spaces and equipment to Hyatt brand standards
- inspire, coach, and develop banquet colleagues while fostering a collaborative, high-performing team environment
- partner with event planning, culinary, stewarding, and engineering teams to execute events with precision and operational excellence
- ensure event specifications, timelines, room diagrams, and guest requests are communicated clearly and executed accurately
- monitor service quality throughout each event, proactively resolving challenges to exceed guest expectations
- maintain the appearance, cleanliness, and readiness of banquet venues while ensuring compliance with safety and operational standards
- support inventory management and the proper care and maintenance of banquet equipment
- foster meaningful guest interactions, creating memorable experiences that reflect the warmth, professionalism, and excellence of the Grand Hyatt brand
Job Criteria
Experience
No experience required
Job Location
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