Job Overview
Compensation
Salary
Range $67,200.00 - $84,000.00
Benefits
Paid holidays
Vacation leave
sick leave
medical health care
Paid Family Bonding Time
Adoption assistance
Discounted and complimentary rooms
free colleague meals
complimentary parking
Job Description
Manchester Grand Hyatt San Diego is a distinguished AAA 4-Diamond hotel located on the waterfront in the heart of downtown San Diego. This iconic establishment features 1,628 guestrooms alongside 320,000 square feet of event space, boasting stunning views of the Pacific Ocean and the city skyline. Recognized as one of the Top 10 Meeting Hotels in the United States by Cvent, the Manchester Grand Hyatt offers a premier experience for guests and event attendees alike. The hotel's commitment to excellence is reflected in its elegant design, comprehensive amenities, and exceptional service standards, making it a preferred destination for both leisure and business travelers.
As an Assistant Event Operations Manager (Banquet Manager) at Manchester Grand Hyatt San Diego, you will assume a pivotal leadership role in the flawless execution of a wide variety of events, ranging from sophisticated galas and executive meetings to expansive conventions and celebratory functions. This position demands a high level of operational oversight, creativity, and dedication to providing outstanding service that aligns with Hyatt's renowned brand standards. You will manage banquet and convention operations meticulously, ensuring that every event space is perfectly prepared, every service detail is carefully executed, and every guest experience is memorable.
Your responsibilities will include collaborating closely with the culinary, event planning, stewarding, and engineering teams to synchronize the efforts needed for a smooth event flow. You will lead, inspire, and develop the banquet team, fostering a culture of teamwork, professionalism, and high performance. Maintaining the physical environment of banquet spaces is also a key aspect of the role, requiring oversight of cleanliness, equipment upkeep, and adherence to safety protocols. Your focus will be on maintaining Hyatt's reputation for excellence by monitoring service quality in real time during events and proactively addressing any challenges that arise.
This leadership opportunity requires strong organizational skills, a passion for delivering exceptional guest services, and the ability to manage multiple priorities efficiently in a dynamic environment. The salary range for this role is $67,200 to $84,000, with compensation decisions based on experience and education. Joining Manchester Grand Hyatt San Diego means becoming part of a team committed to creating extraordinary experiences in one of California's most vibrant waterfront locations.
As an Assistant Event Operations Manager (Banquet Manager) at Manchester Grand Hyatt San Diego, you will assume a pivotal leadership role in the flawless execution of a wide variety of events, ranging from sophisticated galas and executive meetings to expansive conventions and celebratory functions. This position demands a high level of operational oversight, creativity, and dedication to providing outstanding service that aligns with Hyatt's renowned brand standards. You will manage banquet and convention operations meticulously, ensuring that every event space is perfectly prepared, every service detail is carefully executed, and every guest experience is memorable.
Your responsibilities will include collaborating closely with the culinary, event planning, stewarding, and engineering teams to synchronize the efforts needed for a smooth event flow. You will lead, inspire, and develop the banquet team, fostering a culture of teamwork, professionalism, and high performance. Maintaining the physical environment of banquet spaces is also a key aspect of the role, requiring oversight of cleanliness, equipment upkeep, and adherence to safety protocols. Your focus will be on maintaining Hyatt's reputation for excellence by monitoring service quality in real time during events and proactively addressing any challenges that arise.
This leadership opportunity requires strong organizational skills, a passion for delivering exceptional guest services, and the ability to manage multiple priorities efficiently in a dynamic environment. The salary range for this role is $67,200 to $84,000, with compensation decisions based on experience and education. Joining Manchester Grand Hyatt San Diego means becoming part of a team committed to creating extraordinary experiences in one of California's most vibrant waterfront locations.
Job Requirements
- Previous experience in large scale banquets required
- 1 year in an event management level position highly preferred
- a true desire to satisfy the needs of others in a fast paced environment
- refined verbal communication skills
- ability to stand for long periods of time and walk moderate distances
- ability to lift, pull, and push a moderate weight (about 50 pounds)
- must be able to work a flexible schedule, including weekends and holidays
- proficient in basic computer skills
Job Qualifications
- Previous experience in large scale banquets required
- 1 year in an event management level position highly preferred
- a true desire to satisfy the needs of others in a fast paced environment
- refined verbal communication skills
- ability to stand for long periods of time and walk moderate distances
- ability to lift, pull, and push a moderate weight (about 50 pounds)
- must be able to work a flexible schedule, including weekends and holidays
- proficient in basic computer skills
Job Duties
- Lead and supervise banquet and convention operations to ensure seamless execution of meetings, social events, and special functions
- oversee event room set-ups, service delivery, breakdowns, and the maintenance of banquet spaces and equipment to Hyatt brand standards
- inspire, coach, and develop banquet colleagues while fostering a collaborative, high-performing team environment
- partner with Event Planning, Culinary, Stewarding, and Engineering teams to execute events with precision and operational excellence
- ensure event specifications, timelines, room diagrams, and guest requests are communicated clearly and executed accurately
- monitor service quality throughout each event, proactively resolving challenges to exceed guest expectations
- maintain the appearance, cleanliness, and readiness of banquet venues while ensuring compliance with safety and operational standards
- support inventory management and the proper care and maintenance of banquet equipment
- foster meaningful guest interactions, creating memorable experiences that reflect the warmth, professionalism, and excellence of the Grand Hyatt brand
Job Location
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