Assistant Manager Entertainment Streets

NBCUniversal is a globally recognized leader in the media and entertainment industry, known for creating world-class content distributed across its diverse portfolio of film, television, and streaming platforms. The company also extends its brand experience through global theme park destinations, consumer products, and immersive experiences. As a subsidiary of Comcast Corporation, NBCUniversal owns and operates some of the most renowned entertainment and news brands, including NBC, NBC News, NBC Sports, Telemundo, NBC Local Stations, Bravo, and Peacock, its premium ad-supported streaming service. With powerhouse film and television studios such as Universal Pictures, DreamWorks Animation, and Focus Features, as well as the Universal Studio Group's global television studios, NBCUniversal is a titan in the entertainment industry. Its theme parks and experiences, including Universal Orlando Resort, Universal Epic Universe, and Universal Studios Hollywood, attract millions of visitors from around the world each year. The company's culture is deeply rooted in community impact, inclusivity, and the development of a diverse and talented workforce, underpinned by its rich tradition of corporate social responsibility and employee engagement in community service.

The role of Assistant Manager, Entertainment Operations - Streets at NBCUniversal is a pivotal position responsible for supporting the management of the Entertainment Streets Department. This role involves overseeing various operational aspects, both front and back of house, with a primary focus on ensuring smooth daily operations, managing finances, and resolving challenges related to guests and team members. The Assistant Manager plays a crucial role in cultivating a professional, collaborative, and motivating work environment that prioritizes teamwork and employee engagement. Responsibilities include supervising staff at specific show venues or areas, managing labor and non-labor budgets, maintaining operational efficiency, and ensuring compliance with safety and operational standards.

In addition to daily operational oversight, this role requires involvement in project management and short to mid-range planning, assisting the department manager with strategic initiatives and future success plans. The Assistant Manager ensures that all compliance training and standard operating procedures are up-to-date and that team member and guest satisfaction programs are actively implemented and monitored. This position demands strong leadership and communication skills to effectively manage supervisors and frontline employees, provide coaching and performance feedback, and maintain positive relationships with union representatives and other department partners.

Physical demands for the role include the ability to work outdoors under varying weather conditions and travel across multiple venues throughout the day. The position is eligible for a comprehensive benefits package, including medical, dental, and vision insurance, 401(k), paid leave, tuition reimbursement, and various employee discounts and perks. The salary range for this role is between $70,000 and $80,000 annually. NBCUniversal encourages a culture of inclusivity and equal opportunity, welcoming applicants from diverse backgrounds and offering accommodations for individuals with disabilities throughout the application and recruitment process.