Assistant Manager Beverage

Palms is a renowned hospitality establishment known for its vibrant and dynamic environment, offering exceptional guest experiences primarily in the beverage and food service industry. As a part of a broader network of resorts and casinos, Palms exemplifies a commitment to excellence, innovation, and quality in all aspects of service. The company prides itself on fostering a culture that values teamwork, respect, and employee growth alongside superior guest satisfaction. With a focus on high standards and adherence to regulatory compliance, Palms creates an environment where both guests and employees thrive. The team at Palms is dedicated to maintaining the highest food safety, occupational safety, and operational standards while ensuring cost-effective and efficient service delivery.

The role of Assistant Beverage Manager at Palms is integral to the success of the beverage operation. Reporting directly to the Beverage Manager, the Assistant Beverage Manager plays a critical role in leading the beverage service team by providing direction, supervision, and support to ensure smooth daily operations aligned with the Palms brand standards. This position requires managing labor efficiently, controlling inventory, and maintaining departmental service quality while complying with company policies, labor agreements, and regulatory requirements.

In this leadership role, the Assistant Beverage Manager is responsible for overseeing human resources duties within the department, including hiring, training, employee recognition, and fostering a workplace that promotes teamwork and mutual respect. They work closely with the Culinary Union, manage payroll and attendance records, and ensure that licenses and compliance issues are kept up to date. This position also involves creating daily operational plans, scheduling staff, and handling employee time management.

Supporting cost control is key in this position, and the Assistant Beverage Manager must seek opportunities to reduce operating costs without compromising service quality. They provide guidance to beverage employees, resolve disputes, maintain cleanliness and safety standards according to SNHD food safety and OSHA rules, and ensure prompt, courteous service to all guests.

The role involves significant interaction with other departments and requires excellent communication skills and strong judgment to handle various operational challenges. The Assistant Beverage Manager keeps the Beverage Manager informed of departmental activities and collaborates on special projects to support the efficient operation of the beverage department. This job also demands flexibility, including working varied shifts such as weekends and holidays, and may involve duties related to public health emergencies.

Overall, the Assistant Beverage Manager role at Palms offers a rewarding opportunity for experienced hospitality professionals who are committed to service excellence, team leadership, and operational efficiency in a fast-paced, high-volume environment. This position supports the Palms brand’s mission to deliver outstanding guest experiences while cultivating a positive and productive working atmosphere for its employees. Candidates with a strong background in beverage or restaurant management, excellent interpersonal skills, and a commitment to high standards are encouraged to apply and join the Palms team in this pivotal role.