Job Overview
Benefits
Health Insurance
Paid Time Off
Employee Discounts
Retirement Plan
Professional Development
Job Description
This opportunity is with a leading hospitality company operating in the vibrant casino and hotel industry. This establishment is known for its commitment to offering premier entertainment and exceptional beverage services within its bustling casino environment. The company prides itself on maintaining a high standard of quality and customer satisfaction, striving to create an enjoyable and memorable experience for every guest who visits the casino floors and beverage outlets. As a prominent player in the hotel and casino beverage sector, the organization offers a dynamic work culture that values professionalism, teamwork, and continuous improvement. The role is key in ensuring the smooth operation and high-quality service of the beverage department across multiple outlets, including service bars, casino floor bars, and other beverage areas within the property.
The position entails a supervisory role focused on maintaining staffing levels, overseeing service standards, and managing inventory effectively to support the beverage operations. The successful candidate will be responsible for monitoring service efficiency through vigilant on-site presence in both front-of-house and back-of-house areas. This role demands proactive communication with management to address departmental needs and to assist in upholding health and safety standards that conform to company policies and local regulations. Additionally, responsibility for employee relations, including maintaining staff records, handling performance issues, and conducting staff meetings, forms an integral part of this role. Leadership in managing product stock levels, reducing waste, and ensuring cleanliness across all bar areas is essential to maintaining the department's operational excellence.
This role requires a seasoned professional who can not only supervise but also mentor and develop team members, ensuring adherence to company policies and procedures. The ability to achieve financial and service goals through effective team management and high service standards is critical. The position offers an exciting challenge for a motivated manager with experience in a high-volume hotel or casino beverage department, ready to contribute to a thriving team and uphold the institution's reputation for excellence in hospitality management. While specific employment type and salary details are not provided, this role is pivotal in supporting the overall success and smooth functioning of the beverage department within a prominent casino and hotel setting. This position suits candidates who thrive in fast-paced environments and are committed to delivering superior customer service and operational management in the hospitality industry.
The position entails a supervisory role focused on maintaining staffing levels, overseeing service standards, and managing inventory effectively to support the beverage operations. The successful candidate will be responsible for monitoring service efficiency through vigilant on-site presence in both front-of-house and back-of-house areas. This role demands proactive communication with management to address departmental needs and to assist in upholding health and safety standards that conform to company policies and local regulations. Additionally, responsibility for employee relations, including maintaining staff records, handling performance issues, and conducting staff meetings, forms an integral part of this role. Leadership in managing product stock levels, reducing waste, and ensuring cleanliness across all bar areas is essential to maintaining the department's operational excellence.
This role requires a seasoned professional who can not only supervise but also mentor and develop team members, ensuring adherence to company policies and procedures. The ability to achieve financial and service goals through effective team management and high service standards is critical. The position offers an exciting challenge for a motivated manager with experience in a high-volume hotel or casino beverage department, ready to contribute to a thriving team and uphold the institution's reputation for excellence in hospitality management. While specific employment type and salary details are not provided, this role is pivotal in supporting the overall success and smooth functioning of the beverage department within a prominent casino and hotel setting. This position suits candidates who thrive in fast-paced environments and are committed to delivering superior customer service and operational management in the hospitality industry.
Job Requirements
- Minimum three years management experience in high volume hotel and/or casino beverage department required
- Knowledge of all beverage equipment necessary
- Excellent communication skills required
- Be able to communicate in English both verbally and written form
Job Qualifications
- Minimum three years management experience in high volume hotel and/or casino beverage department required
- Knowledge of all beverage equipment necessary
- Excellent communication skills required
- Be able to communicate in English both verbally and written form
- Previous supervisory experience preferred
Job Duties
- Maintain staffing levels to ensure adequate departmental coverage at all times
- Maintain standards in quality of all beverage services
- Ensure efficiency of service through on-site monitoring on the casino floor and back of the house areas
- Communicate any departmental needs to the Beverage Manager
- Assist in maintaining company and departmental health and safety standards
- Complete appropriate reports for shift as required by Beverage Manager
- Maintain accurate and adequate employee records, ensure all employee relation issues are handled in a professional manner and issue commendations and disciplinary action as necessary
- Assist in overseeing orders and maintaining of par levels of inventory for each beverage outlet
- Reduce waste and breakage of all products by helping to maintain a safe working environment
- Conduct meetings and relay pertinent information to the staff before the start of the daily shift
- Ensure bar porters and bartenders have the necessary gaming permits before clocking in
- Ensure the cleanliness of all the bar areas
- Maintain adequate levels of products in each outlet
- Manage, monitor and mentor staff to ensure they are following proper policies and procedures
- Supervise casino floor, service bars, and all beverage outlets
- Achieve all service, financial, and human resource goals set forth by company executives
- Perform all duties as deemed necessary for the success of the department
- Ensure local health department requirements and standers are meet
Job Criteria
Experience
Mid Level (3-7 years)
Job Location
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