Assistant Manager, Auxiliary Services

Job Overview

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Employment Type

Full-time
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Compensation

Salary
Range $52,302.15 - $55,000.00
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Work Schedule

Standard Hours
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Benefits

Health Insurance
Dental Insurance
Paid Time Off
Retirement Plan
Professional development opportunities
Employee Discounts
wellness programs

Job Description

Salt Lake Community College (SLCC) is a prominent public community college serving the Salt Lake City metropolitan area in Utah. It is known for its commitment to accessible, affordable, and high-quality education, offering a wide range of programs that prepare students for careers, transfer to four-year institutions, and lifelong learning. As a well-established institution with multiple campuses, SLCC emphasizes student success, community engagement, and innovative services that enhance the overall campus experience.

One significant area contributing to student and campus life is the Auxiliary Services Division, which manages various food service outlets and other auxiliary functions across SLCC campuses. This division plays a vital role in supporting the college community by providing convenient dining options, vendor management, and partnership facilitation with contracted service providers.

The position under the direction of the Auxiliary Services Manager (ASM) is designed to help oversee and manage the day-to-day operations of the auxiliary services division across multiple campuses. This role is integral to ensuring smooth, efficient, and high-quality service delivery across SLCC's self-operated food service outlets including What's Bruin coffee shop, Redwood Café & Grill, Herb & Dough, and Concessions. In addition, the position supports contract management of various vendor-operated food outlets, micro markets, vending machines, food trucks, catering services, and the contracted bookstore provider.

This management role requires a proactive and hands-on leader who can balance operational oversight, compliance with health and safety standards, customer service excellence, and team leadership. The Assistant Manager is expected to maintain a high level of visibility in food service areas during peak times, promote food service offerings actively to the campus community, and collaborate closely with Student Services and other college departments to enhance student experience and satisfaction.

The role involves significant responsibility including being a backup to direct reports and covering all Auxiliary Services duties in the absence of the ASM. The focus on building authentic relationships with customers, coaching and developing staff, maintaining inventory and equipment, managing vendor collaborations, and monitoring financial controls highlights the breadth of responsibility.

Candidates for this position should be experienced in food service management, possess solid knowledge of state and local health, safety, and sanitation guidelines, and demonstrate strong leadership and supervisory skills. The role involves regular administrative duties such as invoice coding, ordering, payroll approvals, financial reporting, and scheduling. Technical proficiency with Microsoft Office applications and point of sale (POS) systems, including mobile ordering app management, is essential.

By joining SLCC in this capacity, you become part of a dynamic team that values integrity, collaboration, innovation, and excellence. You will directly impact the campus community by ensuring quality food and beverage service that contributes to a vibrant campus environment and supports student success. With a focus on continuous improvement and creative promotion of services, this role offers opportunities for professional growth and contribution within a respected educational institution.

Job Requirements

  • high school diploma or equivalent
  • three years of food service management experience
  • proficiency with Microsoft Windows, Outlook, Excel, Word, and Adobe
  • ability to learn POS and mobile ordering systems
  • strong interpersonal and communication skills
  • ability to work with diverse populations including students, faculty, and staff
  • ability to work flexible hours including peak service times
  • knowledge of health, safety, and sanitation regulations
  • ability to perform physical tasks related to food service operations

Job Qualifications

  • three years of food service management experience
  • intermediate to advanced skills in Microsoft Windows, Outlook, Excel, Word, and Adobe
  • ability to quickly learn POS menu system and mobile ordering app management
  • strong customer service skills
  • effective communication with diverse populations
  • ability to supervise and motivate staff
  • knowledge of food safety and sanitation standards
  • ability to handle multiple tasks and prioritize
  • basic financial reporting and budgeting skills

Job Duties

  • assist the ASM with daily operations of self-operated food service outlets such as coffee shops, food courts, cafeterias, and concessions
  • assist ASM with contract management of vendor operated food outlets, micro markets, vending, food trucks, catering and bookstores
  • ensure compliance with all state and local health, safety, and sanitation guidelines
  • maintain high visibility in food service areas during peak times and engage with customers
  • work in food service outlets as needed including opening and closing
  • complete food safety, cleanliness, and facilities safety inspections
  • prepare and coach staff on food and beverage preparation and equipment usage
  • maintain clean and organized food service areas
  • complete daily temperature and quality control logs
  • assign daily food production tasks to staff
  • provide consistent quality food and beverage products
  • prepare and cook menu items according to standards
  • participate in and train staff on cleaning procedures
  • comply with SLCC policies and promote integrity and mission
  • promote food services and develop creative sales strategies
  • place and receive supply orders and manage inventory
  • assist with equipment and facility maintenance and pest control
  • supervise, train, and motivate employees
  • create and maintain staff schedules
  • approve payroll time entries
  • provide administrative support to the ASM
  • participate in various meetings and committees
  • complete other duties as assigned

Job Criteria

Experience

Mid Level (3-7 years)


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