Job Overview
Compensation
Hourly
Range $15.50 - $24.00
Benefits
competitive pay
bonus eligible
Vacation and Paid Time Off
Free meal each shift with break
medical benefits
401(k) Plan
career advancement
Professional Development
Scholarship Opportunities
Health and wellness programs
Employee Discounts
Job Description
KFC, a globally recognized leader in the quick-service restaurant industry, is known for its iconic fried chicken and commitment to delivering quality food with excellent customer service. With a worldwide presence spanning numerous countries, KFC prides itself on maintaining high brand standards and fostering a welcoming environment for both customers and employees. The company emphasizes equity, inclusion, and belonging within its diverse workforce, ensuring each team member feels valued and supported. KFC’s dedication to innovation, operational excellence, and customer satisfaction continues to drive its success and growth in the competitive fast-food market. As a part of this vibrant organization, you will be joining a well-established brand that prioritizes continuous improvement, team engagement, and community involvement.
The Assistant Manager role at KFC is a pivotal position where you will actively contribute to the day-to-day success of the restaurant. Working closely with the Restaurant General Manager (RGM), you will support and uphold KFC’s brand standards while motivating and guiding your team members to achieve outstanding customer experiences. This role requires a hands-on leader who leads by example, training and coaching staff, recognizing achievements, and fostering a positive work atmosphere. You will be entrusted to manage restaurant operations during the RGM’s absence, making critical decisions that influence team performance and customer satisfaction.
The position offers a balanced work schedule of 48 hours per week, with 40 hours paid at regular time and 8 hours compensated at time and a half, reflecting KFC’s commitment to rewarding hard work and dedication. As Assistant Manager, you will take an active role in managing profit and loss responsibilities, including cash control, inventory oversight, labor management, and financial reporting. Your leadership will be essential in maintaining high food safety standards, ensuring compliance with health and safety regulations, and promoting a culture of accountability and trust.
This role is ideal for individuals seeking career advancement and professional development within the restaurant industry. KFC offers comprehensive benefits, including competitive pay, bonus eligibility, vacation and paid time off, medical benefits, and a 401(k) plan. Additionally, employees enjoy perks such as free meals during shifts, scholarship opportunities, health and wellness programs, and discounts on mortgages, vehicles, cell phones, and gym memberships, contributing to a supportive and rewarding work environment.
Joining KFC as an Assistant Manager means embracing a fast-paced, dynamic workplace where your leadership will directly impact customer satisfaction and team success. If you are passionate about fostering an inclusive culture, driving operational efficiency, and delivering memorable dining experiences, this role provides a meaningful opportunity to grow within a globally respected brand.
The Assistant Manager role at KFC is a pivotal position where you will actively contribute to the day-to-day success of the restaurant. Working closely with the Restaurant General Manager (RGM), you will support and uphold KFC’s brand standards while motivating and guiding your team members to achieve outstanding customer experiences. This role requires a hands-on leader who leads by example, training and coaching staff, recognizing achievements, and fostering a positive work atmosphere. You will be entrusted to manage restaurant operations during the RGM’s absence, making critical decisions that influence team performance and customer satisfaction.
The position offers a balanced work schedule of 48 hours per week, with 40 hours paid at regular time and 8 hours compensated at time and a half, reflecting KFC’s commitment to rewarding hard work and dedication. As Assistant Manager, you will take an active role in managing profit and loss responsibilities, including cash control, inventory oversight, labor management, and financial reporting. Your leadership will be essential in maintaining high food safety standards, ensuring compliance with health and safety regulations, and promoting a culture of accountability and trust.
This role is ideal for individuals seeking career advancement and professional development within the restaurant industry. KFC offers comprehensive benefits, including competitive pay, bonus eligibility, vacation and paid time off, medical benefits, and a 401(k) plan. Additionally, employees enjoy perks such as free meals during shifts, scholarship opportunities, health and wellness programs, and discounts on mortgages, vehicles, cell phones, and gym memberships, contributing to a supportive and rewarding work environment.
Joining KFC as an Assistant Manager means embracing a fast-paced, dynamic workplace where your leadership will directly impact customer satisfaction and team success. If you are passionate about fostering an inclusive culture, driving operational efficiency, and delivering memorable dining experiences, this role provides a meaningful opportunity to grow within a globally respected brand.
Job Requirements
- Associate degree or equivalent experience
- Minimum 2 years of experience in restaurant or retail management
- Strong leadership and organizational skills
- Excellent communication and interpersonal abilities
- Ability to work a 48-hour week including evenings, weekends, and holidays
- Commitment to maintaining high food safety and health standards
- Ability to handle fast-paced, high noise environments
- Physical ability to stand for prolonged periods and lift up to 50 pounds
- Willingness to perform repetitive tasks
Job Qualifications
- 2+ years of restaurant or retail management experience
- Assist with P&L management by following cash control/security procedures, maintaining inventory, managing labor, and reviewing financial reports
- Ensure all employees receive proper training and resources
- Champion KFC's culture and values, promoting equity, inclusion, and belonging in the restaurant
- Lead efforts in individual and team recognition, collaboration, and motivation
- Identify and recruit exceptional talent, supporting the RGM in the hiring process
- Possess strong communication skills for conducting performance appraisals, taking disciplinary action, and motivating and training employees
- Adhere to corporate policies, procedures, and Occupational Health and Food Safety standards
Job Duties
- Ensure consistent customer satisfaction by effectively modeling the KFC Connect Success Routine and prioritizing customer needs
- Oversee team members' adherence to shift responsibilities and maintain high food safety standards
- Take charge of restaurant operations in the RGM's absence
- Collaborate with the RGM in assessing team performance, providing ongoing constructive and positive feedback
- Address employee relations issues as they arise, determining immediate resolutions or escalating to the RGM when necessary
- Assist in sourcing, recruiting, interviewing, and hiring team members while driving a culture of equity, inclusion, and belonging
- Act like an owner by assisting with profit and loss management, including cash control, security procedures, inventory maintenance, and labor management
- Review financial reports and take appropriate actions to optimize performance
- Support the RGM in maintenance of facility and ensure health and safety standards are consistently followed
Job Criteria
Experience
Mid Level (3-7 years)
Job Location
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