
Job Overview
Compensation
Hourly
Range $14.25 - $21.75
Benefits
medical benefits
Dental benefits
401k plan
bonus plan
Career growth opportunities
Job Description
Abuelo's is a renowned restaurant recognized as America's number one Mexican Restaurant since 2006. The establishment takes great pride in cultivating a passionate and dedicated team that embraces a commitment to quality food, exceptional customer service, and a vibrant workplace culture. With a focus on fostering growth and success, Abuelo's believes that its continued expansion hinges on the enthusiasm and hard work of its employees. The environment at Abuelo's is one where team members are encouraged to develop their culinary skills, leadership abilities, and overall career trajectories. This commitment to employee development helps ensure that Abuelo's remains a leader in the hospitality and foodservice industry, serving delectable Mexican cuisine to its loyal guests.
The role of Assistant Manager at Abuelo's is a critical leadership position responsible for overseeing the selection, development, and performance management of team members. The Assistant Manager works closely with the General Manager and Assistant General Manager to meet and exceed company objectives, including sales targets, service quality, restaurant appearance, and sanitation standards. This position entails cultivating a positive and productive work environment through ongoing training and development initiatives. A key aspect of the role is empowering the team members to deliver exceptional service in line with the company’s message, "Serving With H.E.A.R.T.S. in Mind."
Team members under the Assistant Manager's leadership are motivated and supported to reach their full potential, with opportunities for career advancement within the organization. The Assistant Manager plays an active role in guest relations, ensuring every patron feels welcomed and receives responsive, friendly, and courteous service. Prompt resolution of guest issues is an essential function, safeguarding an extraordinary dining experience for all.
From an operational perspective, the Assistant Manager ensures consistent preparation and presentation of food and product quality according to established recipes, portion sizes, and serving standards. Administrative responsibilities include managing human resources functions, payroll, accounts payable, risk management, and marketing support. The role requires dedication, interpersonal skills, and strategic thinking to contribute to Abuelo's success. This is a hands-on position demanding the ability to work long hours on one’s feet, handle physical tasks, and maintain high energy and enthusiasm throughout shifts.
Abuelo's offers a competitive salary, bonus plans, and a comprehensive benefits package to reward the commitment and talents of its team members. The restaurant fosters a culture of continuous learning and career growth, making it an ideal workplace for individuals passionate about the restaurant industry and who seek opportunities to develop as leaders. Joining Abuelo's as an Assistant Manager means stepping into a dynamic role where your contribution directly impacts both guest satisfaction and the success of the operation. This is an opportunity for motivated professionals who thrive in fast-paced environments and excel at team leadership, problem-solving, and customer service excellence.
The role of Assistant Manager at Abuelo's is a critical leadership position responsible for overseeing the selection, development, and performance management of team members. The Assistant Manager works closely with the General Manager and Assistant General Manager to meet and exceed company objectives, including sales targets, service quality, restaurant appearance, and sanitation standards. This position entails cultivating a positive and productive work environment through ongoing training and development initiatives. A key aspect of the role is empowering the team members to deliver exceptional service in line with the company’s message, "Serving With H.E.A.R.T.S. in Mind."
Team members under the Assistant Manager's leadership are motivated and supported to reach their full potential, with opportunities for career advancement within the organization. The Assistant Manager plays an active role in guest relations, ensuring every patron feels welcomed and receives responsive, friendly, and courteous service. Prompt resolution of guest issues is an essential function, safeguarding an extraordinary dining experience for all.
From an operational perspective, the Assistant Manager ensures consistent preparation and presentation of food and product quality according to established recipes, portion sizes, and serving standards. Administrative responsibilities include managing human resources functions, payroll, accounts payable, risk management, and marketing support. The role requires dedication, interpersonal skills, and strategic thinking to contribute to Abuelo's success. This is a hands-on position demanding the ability to work long hours on one’s feet, handle physical tasks, and maintain high energy and enthusiasm throughout shifts.
Abuelo's offers a competitive salary, bonus plans, and a comprehensive benefits package to reward the commitment and talents of its team members. The restaurant fosters a culture of continuous learning and career growth, making it an ideal workplace for individuals passionate about the restaurant industry and who seek opportunities to develop as leaders. Joining Abuelo's as an Assistant Manager means stepping into a dynamic role where your contribution directly impacts both guest satisfaction and the success of the operation. This is an opportunity for motivated professionals who thrive in fast-paced environments and excel at team leadership, problem-solving, and customer service excellence.
Job Requirements
- High school diploma or GED or 2 plus years related experience and/or training or equivalent combination of education and experience
- customer service focused and oriented
- able to read and interpret financial and written information
- able to speak effectively
- able to solve practical problems and interpret a variety of instructions and data
- must be able to work an average of 50-55 hours work per week
- skillful planner with knowledge of basic business fundamentals
- strong communication skills with the ability to resolve conflict
- outgoing personality with expertise at developing relationships and leading others
- infectious positive attitude that inspires others
- must be able to stand and walk for periods of eight to ten hours in length each shift
- must be able to reach, bend, balance and transport various objects weighing up to 30 lbs repeatedly during a shift with occasional lifting up to 50 lbs
- regularly required to stand, use hands, talk and hear
- occasionally required to stoop, kneel or crouch
Job Qualifications
- High school diploma or GED or equivalent combination of education and experience
- 2 or more years related experience and/or training preferred
- strong communication skills with the ability to resolve conflict
- customer service focused and oriented
- skillful planner with knowledge of basic business fundamentals
- outgoing personality with expertise at developing relationships and leading others
- positive attitude that inspires others
Job Duties
- Work with GM and AGM to achieve company objectives in sales, service, quality, appearance of facility and sanitation and cleanliness through training of Team Members and creating a positive, productive working environment
- Assist in selecting and retaining hourly Team Members
- Motivate all Team Members by providing ongoing training and development
- measure and evaluate service levels and standards using Guest and Team Member feedback and develop plans for continuous improvement
- Develop Team Members for future leadership roles within the company
- Motivate, support and communicate with Team Members during regular pre-shift meetings
- Ensure that all guests feel welcome and are given responsive, friendly and courteous service at all times
- Resolve guest issues quickly and sensitively to ensure our guests have an extraordinary dining experience
- Ensure that all food and products are consistently prepared and served according to the restaurant's recipes, portioning, cooking and serving standards
- Perform administrative work including but not limited to human resources, payroll, accounts payable, risk management and marketing
- Perform all other duties as necessary for the successful running of the restaurant
Job Criteria
Experience
Mid Level (3-7 years)
Job Location
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