Assistant Manager

Savannah, GA, USA|

Job Overview

Employment Type

Full-time

Compensation

Hourly

Range $15.75 - $23.00

Benefits

Medical insurance

Dental Insurance

Vision Insurance

short-term disability

long-term disability

Life insurance

401(k)

Job Description

Zaxbys is a rapidly growing restaurant chain renowned for its flavorful chicken dishes and vibrant dining experience. Founded with a commitment to quality food and exceptional customer service, Zaxbys has carved a niche as a popular dining destination where guests come not only to enjoy meals but also to have fun and socialize. The brand prides itself on a lively atmosphere that caters to friends, families, and anyone looking for a satisfying meal paired with a welcoming environment. As Zaxbys continues to expand, it offers a dynamic workplace where team members find value, growth, and a supportive culture that goes beyond typical restaurant work.

The Assistant Manager position at Zaxbys plays a critical role in maintaining and elevating the restaurant's reputation for excellence. This role encompasses supervising daily restaurant operations to ensure seamless service delivery and operational standards. The Assistant Manager is responsible for leading the team, enforcing company policies, and fostering an environment where both guests and employees thrive. They ensure the team is well-trained, provide ongoing coaching, and motivate staff to exceed performance goals. The role requires balancing people management with operational oversight, including scheduling, compliance, quality control, and guest relationship management. Zaxbys offers full-time employment with competitive bonus potential, attractive employee meal discounts, and a comprehensive benefits package designed to support health, wellbeing, and financial security. Working as an Assistant Manager at Zaxbys provides an opportunity to develop leadership skills in a fast-paced restaurant setting while contributing to a positive guest experience and a fun work culture.

Job Requirements

Must be 18 years of age or older
Must have a valid driver's license, vehicle insurance, and reliable transportation
Open availability and ability to work a minimum of 5 days and 32 to 48 hours per week
Ability to work a flexible schedule including days, nights, weekends, and holidays
Successful completion of background check
Must possess leadership qualities, organizational skills, and ability to interact cooperatively with others
1-3 years management experience required
Restaurant management experience preferred

Job Qualifications

Must be 18 years of age or older
Must possess leadership qualities, organizational skills, and ability to interact cooperatively with others
1-3 years management experience required
Restaurant management experience preferred

Job Duties

Complete all training requirements including Zaxbys Assistant Manager Development Plan, Food Safety Certification and Manager Certification, any additional training required by Zax LLC
Enhance guest experiences by ensuring that team members satisfy and exceed guest expectations
Ensure team members receive proper training including ongoing coaching and development
Create an effective work schedule following company standards and local laws
Plan and delegate shift assignments including communicating expectations and adjusting as needed
Supervise, provide leadership, and coach team members to perform at their highest level of ability and strive to achieve quarterly goals
Ensure service, product quality, and cleanliness standards are consistently upheld
Communicate performance concerns to your General Manager
Assist with performance reviews and mentor and develop team members
Create and maintain a positive culture and healthy team morale through recognition and leading by example
Handle and report guest and team member complaints/concerns/injuries timely and in a friendly and respectful manner
Ensure processes, policies, and procedures are properly followed throughout daily operations
Maintain operational standards and ensure compliance with all Zaxbys Franchising LLC and Zax LLC guidelines, policies, and procedures
Maintain compliance with federal, state, and local laws and guidelines
Utilize management tools and keep neat, accurate, and current records
Maintain an attitude of flexibility that allows performance above and beyond the parameters of this position description
Ensure the team works safely and follows all safety guidelines and procedures
Immediately report all human resources and risk management concerns to your General Manager and District Manager
Escalate other concerns to your supervisor when appropriate
All other duties necessary to ensure restaurant operations function properly