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Assistant Manager

Job Overview

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Employment Type

Full-time
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Compensation

Hourly
Range $17.75 - $25.75
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Benefits

Medical insurance
Dental Insurance
Vision Insurance
retirement savings plan
Quarterly bonus program
People development bonuses
Tuition Assistance
Paid Time Off
holiday closures

Job Description

Chipotle Mexican Grill, Inc. (NYSE: CMG) is a renowned leader in the fast-casual dining industry, widely recognized for its commitment to serving responsibly sourced, classically cooked, real food made with wholesome ingredients free from artificial colors, flavors, or preservatives. Established as a forward-thinking restaurant company, Chipotle operates restaurants across the United States, Canada, the United Kingdom, France, and Germany, uniquely owning and operating all of its locations in North America and Europe. The brand stands out for its unwavering dedication to cultivating a better world by pioneering digital advancements, sustainable business practices, and creating a remarkable guest experience centered on quality and authenticity.

Chipotle’s mission to transform the fast food industry centers on innovation and responsibility, making better food accessible to everyone. The company’s holistic approach includes shifting future farming and food systems through meaningful conversations and support efforts in sustainability. Their passionate employees strive every day to maintain the high standards that define the Chipotle experience, fostering a welcoming and inclusive atmosphere. As a values-driven and people-first company, Chipotle champion’s workplace diversity and equal opportunity, providing a platform for all team members to grow and succeed.

The General Manager role at Chipotle offers an exceptional career growth opportunity for dynamic leaders interested in shaping the future of fast-casual dining. General Managers at Chipotle are instrumental in bringing the company’s mission to life by leading from the front, building winning teams, and running efficient, guest-focused restaurants. This position requires a well-rounded approach that encompasses recruiting and developing top talent, fostering a positive culture, and managing the critical operational and financial aspects of the business.

As a General Manager, you will be expected to uphold Chipotle’s high standards of hospitality and service excellence while ensuring speed of service, accuracy, and an outstanding guest experience. You will be responsible for the entire employee lifecycle—from recruitment and hiring to performance management and development—using Chipotle’s comprehensive training tools and resources. Your leadership will directly influence the delivery of digital orders and the overall cleanliness and readiness of the restaurant.

Operational responsibilities include scheduling, profit and loss control, sales forecasting, and driving marketing initiatives such as fundraisers and community engagement to boost sales. The General Manager position requires working across various timeframes, including lunch, dinner, and weekends, to provide leadership coverage at all open hours.

This role is well-suited for individuals with prior restaurant management experience who demonstrate a guest-obsessed passion for hospitality, an enthusiastic and friendly attitude, and a genuine commitment to people development. Physical demands include standing and walking for long durations, lifting up to 50 pounds, and performing duties under a range of temperatures while maintaining open and effective communication with team members and guests.

Finally, Chipotle offers a competitive benefits package, including medical, dental, and vision insurance, retirement savings plans, quarterly and people development bonuses, tuition assistance, paid time off, and holiday closures. This comprehensive support ensures that General Managers have the resources they need to thrive personally and professionally while contributing to a company dedicated to cultivating a better world.

Job Requirements

  • Previous restaurant management experience required including scheduling, P&L management, food safety, sales forecasting, and recruiting
  • Ability to stand and walk around the restaurant for 10 hours a day
  • Ability to lift 50lbs/25kgs
  • Ability to work varied schedules including lunch, dinner, and weekends
  • Strong communication skills
  • Ability to manage multiple responsibilities in a fast-paced environment

Job Qualifications

  • Previous restaurant management experience including scheduling, P&L management, food safety, sales forecasting, and recruiting
  • A guest obsessed passion for hospitality
  • Friendly and enthusiastic attitude
  • Genuine enthusiasm for people development and leading others
  • A creative approach to marketing and driving sales (fundraisers, community engagement, etc.)

Job Duties

  • Be guest obsessed - uphold top-notch standards of excellence and hospitality
  • Ensure speed of service, accuracy, and positive guest obsessed experience
  • Be responsible for the full employee lifecycle, including recruitment and hiring, people processes and performance management
  • Train and develop crew members, shift leaders, and Apprentices, utilizing Chipotle’s training tools and resources
  • Direct our team members to deliver accurate and on-time digital orders
  • Be accountable for the day-to-day operational business of your restaurant (creating and managing a schedule, P&L control and management, sales-forecasting, recruiting and interviewing… you get the idea)
  • Ensure the dining room remains clean and the restaurant is always guest-ready
  • Uphold food safety, operational, and compliance standards
  • Be accountable for overall financial success of the restaurant, achieving annual sales & cash flow plan
  • Work a schedule that includes lunch, dinner, and weekend shifts to provide leadership across all hours of operation

Job Criteria

Experience

Mid Level (3-7 years)


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