Job Overview
Compensation
Hourly
Range $22.00 - $24.00
Benefits
Health Insurance
Paid Time Off
Retirement Plan
Employee Discounts
Training and development programs
performance bonuses
flexible scheduling
Job Description
Prell Restaurant Group is a distinguished franchise organization operating in the foodservice industry, specializing in restaurant management and franchise operations. As a dynamic and growing company, Prell Restaurant Group is renowned for its commitment to delivering outstanding customer experiences, maintaining high standards of operational excellence, and fostering an engaging work environment for its employees. The company has built a reputation for supporting strong leadership development within its restaurant teams and upholding the standards set by each brand under its franchise portfolio, including well-known names like Dunkin'. With a focus on sustainable growth and operational success, Prell Restaurant Group aims to create a positive impact both within its restaurants and the communities it serves.
The Assistant Restaurant Manager role at Prell Restaurant Group is a pivotal position that offers a unique opportunity for experienced individuals who are passionate about the restaurant and hospitality industry. Reporting directly to the Restaurant Manager, the Assistant Restaurant Manager plays a critical role in supporting all aspects of restaurant operations. This includes assisting in managing shift leaders and team members to provide exceptional customer service, ensuring the smooth functioning of daily floor operations, and executing comprehensive Brand Training programs across the restaurant. This position requires a proactive leader capable of stepping into the Restaurant Manager's responsibilities when necessary, ensuring continuity and consistency in meeting business goals and franchise standards.
This role is designed for a motivated individual who thrives in a fast-paced, team-oriented environment and is dedicated to excellence in guest experiences. The Assistant Restaurant Manager is responsible for cultivating a guest-focused culture, adhering to brand standards, policies, and compliance measures, and driving sales and profitability. This includes managing schedules, staff training, operational assessments, inventory, cost control, and maintaining the highest safety and sanitation standards. The Assistant Restaurant Manager is also expected to communicate goals, priorities, and operational results effectively to the team, foster a collaborative work atmosphere, and participate actively in recruiting, onboarding, and developing restaurant employees.
Candidates for this position should possess leadership experience within retail, restaurant, or hospitality settings, strong analytical and business acumen, and a dedication to continuous learning and improvement. They must demonstrate excellent time management, problem-solving, and motivational skills, maintain integrity and punctuality, and exhibit a positive and guest-focused attitude. The role requires physical stamina to stand, perform repetitive motions, lift packages, and work in varied spatial conditions.
Joining Prell Restaurant Group as an Assistant Restaurant Manager means becoming part of a reputable and supportive franchise organization that values leadership growth, operational excellence, and exceptional guest service. This full-time position is ideal for individuals seeking to advance their careers in restaurant management, develop professionally, and contribute meaningfully to a thriving team-oriented environment.
The Assistant Restaurant Manager role at Prell Restaurant Group is a pivotal position that offers a unique opportunity for experienced individuals who are passionate about the restaurant and hospitality industry. Reporting directly to the Restaurant Manager, the Assistant Restaurant Manager plays a critical role in supporting all aspects of restaurant operations. This includes assisting in managing shift leaders and team members to provide exceptional customer service, ensuring the smooth functioning of daily floor operations, and executing comprehensive Brand Training programs across the restaurant. This position requires a proactive leader capable of stepping into the Restaurant Manager's responsibilities when necessary, ensuring continuity and consistency in meeting business goals and franchise standards.
This role is designed for a motivated individual who thrives in a fast-paced, team-oriented environment and is dedicated to excellence in guest experiences. The Assistant Restaurant Manager is responsible for cultivating a guest-focused culture, adhering to brand standards, policies, and compliance measures, and driving sales and profitability. This includes managing schedules, staff training, operational assessments, inventory, cost control, and maintaining the highest safety and sanitation standards. The Assistant Restaurant Manager is also expected to communicate goals, priorities, and operational results effectively to the team, foster a collaborative work atmosphere, and participate actively in recruiting, onboarding, and developing restaurant employees.
Candidates for this position should possess leadership experience within retail, restaurant, or hospitality settings, strong analytical and business acumen, and a dedication to continuous learning and improvement. They must demonstrate excellent time management, problem-solving, and motivational skills, maintain integrity and punctuality, and exhibit a positive and guest-focused attitude. The role requires physical stamina to stand, perform repetitive motions, lift packages, and work in varied spatial conditions.
Joining Prell Restaurant Group as an Assistant Restaurant Manager means becoming part of a reputable and supportive franchise organization that values leadership growth, operational excellence, and exceptional guest service. This full-time position is ideal for individuals seeking to advance their careers in restaurant management, develop professionally, and contribute meaningfully to a thriving team-oriented environment.
Job Requirements
- High school diploma or equivalent
- Basic computer skills
- Fluent in spoken and written English
- Basic math and financial management skills
- Previous leadership experience in retail restaurant or hospitality
- Ability to work in a fast-paced team environment
- Willingness to learn and accept feedback
- Physical ability to stand for extended periods and perform repetitive motions
- Effective communication skills
- Ability to lift packages and work in confined spaces if applicable
Job Qualifications
- Basic computer skills
- Fluent in spoken and written English
- Basic math and financial management
- Previous leadership experience in retail restaurant or hospitality
- Good analytical skills and business acumen
- Ability to work well with others in a fast-paced team environment
- Demonstrate honesty punctuality and a positive attitude
- Willingness to learn and embrace change
- Ability to train and develop a team
- Guest focused mindset
- Strong time management skills
- Effective problem-solving skills
- Ability to motivate others
Job Duties
- Able to perform all responsibilities of restaurant team members
- Lead team meetings along with Restaurant Manager
- Oversee Brand Training Programs schedule train validate certify team and shift lead staff
- Ensure Brand standards recipes and systems are executed
- Create and maintain a guest focused culture in the restaurant
- Review guest feedback results and implement action plans to drive improvement
- Communicate restaurant priorities goals and results to restaurant team members
- Execute new product rollouts including training marketing and sampling where applicable
- Execute Point of Purchase in-store set up per Brand standards
- Maintain a safe secure and healthy environment by following and enforcing safety food safety and sanitation requirements and complying with all applicable laws
- Control costs to help maximize profitability
- Complete inventory on a periodic basis as determined by Franchisee
- Support Restaurant Manager in completion of weekly labor schedule ensuring all shifts are staffed to meet guest demand and service standards
- Support Restaurant Manager in assigning staff and deployment
- Support Restaurant Manager in completion of supplier and other vendor orders
- Conduct self-assessments and develop corresponding action plans
- Ensure restaurant budget is met as determined by Franchisee
- Manage cash over short in restaurant and ensure team members are following franchisee's cash management policies
- Engage with Dunkin' Brands Field Operations team as appropriate
- Recruit hire onboard and develop restaurant team members
- Assist team and shift lead performance appraisal process
- Coach restaurant team members to drive sales improve profitability and guest satisfaction
Job Criteria
Experience
Mid Level (3-7 years)
Job Location
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