Assistant Manager

Kent, WA, USA|

Job Overview

Compensation

Hourly

Range $19.50 - $23.50

Benefits

Medical

Dental

Vision

long-term disability

Life insurance

supplemental life insurance

Vacation pay

Sick Time

Quarterly bonus programs for managers

401(k) retirement savings plan

Referral bonus programs

employee meal program

Employee Discounts

Job Description

Habit Burger & Grill is a renowned fast-casual restaurant known for its commitment to delivering high-quality, made-to-order burgers that have earned the title of "Best Tasting Burger in America." Established over 50 years ago, Habit Burger & Grill has grown into a beloved dining destination by combining exceptional food quality, outstanding guest service, and a people-first philosophy. The company values its team members as the secret ingredient to its success, emphasizing a culture rooted in passion, pride, quality, teamwork, and opportunity. This has fostered an environment where employees are not only part of a team but are empowered to grow, lead, and thrive within the company.

The company offers a competitive hourly pay ranging from $19.50 to $23.50, complemented by bonus opportunities. There are several appealing employee perks such as outstanding health benefits, paid time off, a 401(k) retirement plan with 100% company match, free delicious food during shifts, and numerous other great benefits that illustrate the company's dedication to team member welfare and career advancement.

The position of Assistant Manager at Habit Burger & Grill involves working alongside the General Manager to support all daily restaurant operations. This leadership role is integral to ensuring an exceptional customer experience and achieving the restaurant’s sales goals. The Assistant Manager coordinates and fosters teamwork and communication among the management team, helping to maintain a motivated, well-trained staff that embodies the company's service and quality standards.

Assistant Managers play a vital part in recruiting, hiring, training, and developing both Front of House (FOH) and Back of House (BOH) team members. They ensure compliance with operational procedures, food safety, sanitation, and personal hygiene standards while managing store inventory, food orders, labor and food costs, and shift scheduling. They are also responsible for maintaining cleanliness, equipment functionality, and health department regulations. Assistant Managers actively participate in succession planning and are expected to resolve customer issues promptly to enhance guest satisfaction and boost sales.

This role requires strong leadership skills, excellent communication, problem-solving abilities, a solid understanding of restaurant operations and business practices, and an unwavering commitment to customer service excellence. In return, Habit Burger & Grill provides extensive hands-on training, ongoing professional development, and a clear path for career advancement within a supportive promote-from-within culture.

Joining Habit Burger & Grill means becoming part of a vibrant, passionate team dedicated to delivering the best food and service while offering enriching opportunities for personal and professional growth.

Job Requirements

2-4 year of experience in related food service management position preferred
High school degree or equivalent preferred
Food manager certification and/or ServSafe Manager certificate required
Ability to work a flexible full-time schedule based on restaurant needs
Ability to travel occasionally for meetings, conferences, and training

Job Qualifications

2-4 year of experience in related food service management position preferred
High school degree or equivalent preferred
Food manager certification and/or ServSafe Manager certificate required
Ability to work a flexible full-time schedule based on restaurant needs
Ability to travel occasionally for meetings, conferences, and training
Strong knowledge of commonly-used concepts, practices and procedures in a restaurant
Basic knowledge of general business practices
Read, write, and communicate effectively in English
Basic math skills and computer competency
Customer service focused and oriented
Strong problem-solving and conflict-resolution skills
Demonstrate excellent leadership qualities and professionalism

Job Duties

Assist in recruiting, hiring, and onboarding of FOH and BOH team members
Assist and supervise the training and development of FOH and BOH team members
Uphold food preparation specifics by ensuring standard operational procedures are followed for consistent delivery of quality food items
Communicate, train, and educate team members and shift leaders on all changes or new procedures, processes, products, promotions, or equipment introduced to the restaurant
Conduct succession planning 1-on-1s with designated team members
Ensure team members comply with all established standards, including personal safety, food safety, sanitation, personal hygiene, appearance, and uniform
Manage daily operations of a restaurant shift
Increase sales by ensuring guest satisfaction and prompt problem resolution
Ensure food quality and availability
Maintain cleanliness, organization, and stocking in all areas of the restaurant
Assist in the development of team members
Maintain and build sales
Conducting and managing inventory
Placing food orders and processing invoices
Track and manage labor and food costs to meet restaurant goals
Assist in the preparation of work schedules for team members
Manage daily operations of opening, closing and mid shifts
Maintain restaurant equipment in working order and request service or repair for issues
Directly responsible for maintaining food safety, personal safety, and sanitation standards for the restaurant according to health department regulations and company standards
Comply with and maintain personal hygiene, appearance, and uniform standards for all team members
Monitor adherence to all applicable labor laws
Other projects/duties as assigned by the restaurant general manager