Job Overview
Compensation
Hourly
Range $15.75 - $24.25
Benefits
opportunities for career growth
Training and development programs
Employee Discounts
flexible scheduling
Supportive team environment
Paid Time Off
Health Insurance
Job Description
Abuelo's is a leading restaurant known for being America's number one Mexican restaurant since 2006. With a strong focus on passion for food, people, and the industry, Abuelo's continues to grow and succeed by nurturing a team that shares these core values. The establishment takes pride in offering an extraordinary dining experience by emphasizing quality, service, and a welcoming atmosphere for all guests. As a well-established player in the food service industry, Abuelo's is committed to maintaining high standards in food preparation, service, and cleanliness, which has earned it a devoted customer base and a reputation for excellence.
The role of Assistant Manager at Abuelo's is a critical leadership position responsible for the success and smooth operation of the restaurant. The Assistant Manager works alongside the General Manager to meet and exceed company objectives related to sales, service quality, facility appearance, and sanitation. This role is deeply involved in team development, ensuring that every team member is selected carefully, trained effectively, and motivated to perform at their best. Through ongoing coaching and leadership, the Assistant Manager empowers team members to embody the company’s message of "Serving With H.E.A.R.T.S. in Mind," which translates to providing heartfelt, enthusiastic, accountable, respectful, team-oriented, and skilled service.
As an Assistant Manager, you play a vital role in shaping a positive and productive working environment where team members feel supported and inspired to reach their full potential. Your responsibilities extend beyond daily operations by also focusing on cultivating future leaders within the company. This involves regular communication, training programs, and evaluating service delivery using guest and team feedback to ensure continuous improvement.
In addition to team and service management, the Assistant Manager is responsible for ensuring that all food and products meet Abuelo's strict standards for recipes, portioning, cooking, and serving. A key part of the role includes addressing guest concerns promptly and sensitively to guarantee an extraordinary dining experience for every visitor. Administrative duties such as handling human resources, payroll, accounts payable, risk management, and marketing are also essential components of the position, illustrating its comprehensive nature.
This career opportunity at Abuelo's provides a platform for those who are passionate about the food industry and aspire to grow their leadership skills in a dynamic, rewarding environment. If you have a passion for delivering excellent guest experiences and developing a strong team, Abuelo's offers the chance to join a successful restaurant brand committed to career growth and excellence in hospitality.
The role of Assistant Manager at Abuelo's is a critical leadership position responsible for the success and smooth operation of the restaurant. The Assistant Manager works alongside the General Manager to meet and exceed company objectives related to sales, service quality, facility appearance, and sanitation. This role is deeply involved in team development, ensuring that every team member is selected carefully, trained effectively, and motivated to perform at their best. Through ongoing coaching and leadership, the Assistant Manager empowers team members to embody the company’s message of "Serving With H.E.A.R.T.S. in Mind," which translates to providing heartfelt, enthusiastic, accountable, respectful, team-oriented, and skilled service.
As an Assistant Manager, you play a vital role in shaping a positive and productive working environment where team members feel supported and inspired to reach their full potential. Your responsibilities extend beyond daily operations by also focusing on cultivating future leaders within the company. This involves regular communication, training programs, and evaluating service delivery using guest and team feedback to ensure continuous improvement.
In addition to team and service management, the Assistant Manager is responsible for ensuring that all food and products meet Abuelo's strict standards for recipes, portioning, cooking, and serving. A key part of the role includes addressing guest concerns promptly and sensitively to guarantee an extraordinary dining experience for every visitor. Administrative duties such as handling human resources, payroll, accounts payable, risk management, and marketing are also essential components of the position, illustrating its comprehensive nature.
This career opportunity at Abuelo's provides a platform for those who are passionate about the food industry and aspire to grow their leadership skills in a dynamic, rewarding environment. If you have a passion for delivering excellent guest experiences and developing a strong team, Abuelo's offers the chance to join a successful restaurant brand committed to career growth and excellence in hospitality.
Job Requirements
- High school diploma or equivalent
- Previous experience in restaurant management or leadership role
- Strong leadership and communication skills
- Ability to motivate and develop a team
- Knowledge of food safety and sanitation standards
- Customer service orientation
- Ability to handle administrative tasks including payroll and scheduling
Job Qualifications
- High school diploma or equivalent
- Previous experience in restaurant management or leadership role
- Strong leadership and communication skills
- Ability to motivate and develop a team
- Knowledge of food safety and sanitation standards
- Customer service orientation
- Ability to handle administrative tasks such as payroll and scheduling
Job Duties
- Work with GM and AGM to achieve company objectives in sales, service, quality, appearance of facility and sanitation and cleanliness through training of team members and creating a positive, productive working environment
- Assist in selecting and retaining hourly team members
- Motivate all team members by providing ongoing training and development
- Measure and evaluate service levels and standards using guest and team member feedback and develop plans for continuous improvement
- Develop team members for future leadership roles within the company
- Motivate, support and communicate with team members during regular pre-shift meetings
- Ensure that all guests feel welcome and are given responsive, friendly and courteous service at all times
- Resolve guest issues quickly and sensitively to ensure our guests have an extraordinary dining experience
- Ensure that all food and products are consistently prepared and served according to the restaurant's recipes, portioning, cooking and serving standards
- Perform administrative work including but not limited to: human resources, payroll, accounts payable, risk management and marketing
- Carry out all other duties as necessary for the successful running of the restaurant
Job Location
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