Job Overview
Compensation
Hourly
Range $12.50 - $19.00
Benefits
Health Insurance
Dental Insurance
Paid Time Off
Employee Discounts
Retirement Plan
Career development opportunities
Job Description
Abuelo's is a premier Mexican restaurant chain widely recognized for its commitment to delivering authentic and high-quality Mexican cuisine in a vibrant and welcoming atmosphere. Established as America's number one Mexican restaurant since 2006, Abuelo's has built a strong reputation for excellent food, exceptional service, and a dedication to creating memorable dining experiences for guests. The company's culture is deeply rooted in passion for food, hospitality, and the foodservice industry, driving continuous growth and success through the people who work passionately behind the scenes.
As an Assistant Manager at Abuelo's, you play a pivotal role in the operational success of the restaurant by leading a team that ensures every guest enjoys an extraordinary dining experience. This position requires a dynamic and proactive leader who is passionate about developing team members, maintaining high standards for food quality and service, and fostering a positive work environment. Your responsibilities will include collaborating closely with the General Manager and other leadership staff to meet strategic objectives such as sales growth, service excellence, and cleanliness standards. You will be instrumental in selecting and training hourly team members, motivating the team through continuous development and feedback, and driving performance improvements centered on guest satisfaction.
The Assistant Manager will embody and promote Abuelo's core value message: "Serving With H.E.A.R.T.S. in Mind," which underscores hospitality, excellence, attitude, respect, teamwork, and service. By demonstrating strong leadership and communication skills, you will ensure all team members are engaged and supported, contributing to their professional growth and fostering a culture of continuous learning. Your role extends beyond daily team management to include various administrative tasks such as human resources coordination, payroll processing, accounts payable, risk management, and marketing activities.
This role demands a leader who is adept at handling guest concerns with tact and speed to maintain high satisfaction rates. You will also ensure strict adherence to the restaurant’s food preparation standards, including recipes, portion control, cooking methods, and overall presentation. Working at Abuelo's provides a unique opportunity to develop your career within a nationally recognized restaurant brand that values passion, teamwork, and leadership. In return for your dedication and contributions, Abuelo's offers a supportive work environment and career advancement prospects within the hospitality industry. If you thrive in a fast-paced setting and have a genuine love for food and people, the Assistant Manager position at Abuelo's is a rewarding and challenging opportunity to help shape the future of a beloved Mexican dining destination.
As an Assistant Manager at Abuelo's, you play a pivotal role in the operational success of the restaurant by leading a team that ensures every guest enjoys an extraordinary dining experience. This position requires a dynamic and proactive leader who is passionate about developing team members, maintaining high standards for food quality and service, and fostering a positive work environment. Your responsibilities will include collaborating closely with the General Manager and other leadership staff to meet strategic objectives such as sales growth, service excellence, and cleanliness standards. You will be instrumental in selecting and training hourly team members, motivating the team through continuous development and feedback, and driving performance improvements centered on guest satisfaction.
The Assistant Manager will embody and promote Abuelo's core value message: "Serving With H.E.A.R.T.S. in Mind," which underscores hospitality, excellence, attitude, respect, teamwork, and service. By demonstrating strong leadership and communication skills, you will ensure all team members are engaged and supported, contributing to their professional growth and fostering a culture of continuous learning. Your role extends beyond daily team management to include various administrative tasks such as human resources coordination, payroll processing, accounts payable, risk management, and marketing activities.
This role demands a leader who is adept at handling guest concerns with tact and speed to maintain high satisfaction rates. You will also ensure strict adherence to the restaurant’s food preparation standards, including recipes, portion control, cooking methods, and overall presentation. Working at Abuelo's provides a unique opportunity to develop your career within a nationally recognized restaurant brand that values passion, teamwork, and leadership. In return for your dedication and contributions, Abuelo's offers a supportive work environment and career advancement prospects within the hospitality industry. If you thrive in a fast-paced setting and have a genuine love for food and people, the Assistant Manager position at Abuelo's is a rewarding and challenging opportunity to help shape the future of a beloved Mexican dining destination.
Job Requirements
- high school diploma or equivalent
- minimum 2 years of experience in restaurant management or supervisory role
- strong interpersonal and leadership skills
- ability to work flexible hours including nights, weekends and holidays
- excellent communication and organizational skills
- knowledge of food safety regulations
- capacity to motivate and develop team members
- basic computer skills for administrative duties
Job Qualifications
- high school diploma or equivalent
- previous experience in restaurant management or supervisory role
- strong leadership and communication skills
- experience in training and developing team members
- ability to handle guest issues with professionalism
- knowledge of food safety and sanitation standards
- proficiency with administrative tasks related to payroll and human resources
Job Duties
- work with gm and agm to achieve company objectives in sales, service, quality, appearance of facility and sanitation and cleanliness through training of team members and creating a positive, productive working environment
- assist in selecting and retaining hourly team members
- motivate all team members by providing ongoing training and development
- measure and evaluate service levels and standards using guest and team member feedback and develop plans for continuous improvement
- develop team members for future leadership roles within the company
- motivate, support and communicate with team members during regular pre-shift meetings
- ensure that all guests feel welcome and are given responsive, friendly and courteous service at all times
- resolve guest issues quickly and sensitively to ensure our guests have an extraordinary dining experience
- ensure that all food and products are consistently prepared and served according to the restaurant's recipes, portioning, cooking and serving standards
- administrative work including but not limited to: human resources, payroll, accounts payable, risk management and marketing
- all other duties as necessary for the successful running of the restaurant
Job Location
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