Job Overview

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Compensation

Salary
Range $62,353.20 - $64,000.00
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Work Schedule

Day Shifts
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Benefits

Health Insurance
Disability insurance
Tuition Assistance
Retirement Plan
Paid Time Off
meal benefits
Inclusive community

Job Description

RIT Dining is a prominent dining services provider within the Rochester Institute of Technology, dedicated to serving thousands of students, faculty, and staff every day. As a university-owned operation, RIT Dining emphasizes delivering personalized and high-quality culinary experiences that foster a welcoming and inclusive environment across the campus. RIT Dining is known for its commitment to excellence, innovation, and creating meaningful moments for the diverse campus community through its wide array of food service options. The organization prides itself on providing a collaborative workplace where employees at all levels, including full-time staff and student workers, can develop valuable skills, advance their careers, and contribute to the university's vibrant social fabric. The environment encourages a culture that respects and upholds university values, promoting inclusivity and support among its team members. The Culinary Supervisor plays a pivotal role in this dynamic setting by overseeing the preparation, assembly, and service of various food and dining options with professionalism and adherence to the highest standards. This role demands meticulous attention to sanitation, safety protocols, and operational efficiency to ensure all food service stations are properly set up, stocked, and maintained. In addition to hands-on food service supervision, the Culinary Supervisor manages dining operations to uphold quality customer service, guiding the team in creating a warm, welcoming atmosphere for students, faculty, staff, and other diners. The position involves managing cash sales and POS system operations, inventory control, supply ordering, as well as budget and revenue management. Training and coaching team members to foster positive attitudes and excellent service are also key responsibilities. The Culinary Supervisor is a front-line leader who directly influences the daily success of dining services by leading by example in customer interactions and promoting an inclusive, hospitable environment. This full-time, exempt position offers a salary range between $62,353.20 and $64,000.00 and operates primarily on a schedule from 10 AM to 6:30 PM, Sunday through Thursday, with Fridays and Saturdays off, although hours may vary during university events and academic breaks. The location for this role is The Commons and College Grind on the RIT campus. Working at RIT Dining offers strong employee benefits, including comprehensive health coverage, employer-paid disability, tuition assistance, competitive retirement plans with up to an 8% employer match, generous paid time off, weekly meal benefits, and an inclusive community that values your contributions and supports your long-term growth. Candidates must be eligible to work in the United States and be prepared for potential background checks as part of the hiring process. Overall, this position is ideal for individuals who are passionate about food service, leadership, and fostering community engagement within a respected and innovative university setting.

Job Requirements

  • Associate's degree in related field
  • 3 years of relevant experience
  • Equivalent combination of experience and education may be considered
  • Eligible to work in the United States
  • Ability to lead and supervise a team
  • Strong communication and interpersonal skills
  • Compliance with food safety and sanitation standards
  • Ability to work flexible schedules including academic breaks

Job Qualifications

  • Knowledge of food service production and service techniques and standards
  • Knowledge of food sanitation and safety standards and protocols
  • Knowledge of point-of-sale (POS) systems operation and management
  • Skill in time management, organization, and multi-tasking in high volume environments
  • Skill in identifying, evaluating, developing, and implementing solutions to resolve complex problems
  • Ability to plan, delegate, train, and coach the work of others
  • Associate's degree in related field
  • 3 years of relevant experience
  • Equivalent combination of experience and education may be considered

Job Duties

  • Manages the preparation, assembly, and service of various food and dining options in a professional manner
  • Assists with steaming, frying, reheating, and garnishing food displays as needed
  • Ensures food service stations are set up, stocked, and maintained
  • Oversees sanitation of food service preparation facilities and equipment in compliance with applicable standards and protocols
  • Inspects equipment to ensure proper working condition
  • Supervises dining operations to maintain quality customer service
  • Leads by example when greeting and welcoming students, faculty, staff, and other diners
  • Promotes a warm and hospitable atmosphere
  • Adheres to university values with every interaction
  • Manages food and beverage sales
  • Ensures cash management, including sales, cash drawers, and deposits is compliant with university procedures in the department point-of-sale (POS) system
  • Collaborates with team members to manage inventories, order supplies, and manage budgets and revenue
  • Trains and coaches team members
  • Encourages and empowers staff to maintain positive attitudes, provide quality customer service, and uphold university values
  • Other duties as assigned

Job Criteria

Experience

No experience required


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