Job Overview
Compensation
Hourly
Range $17.00 - $19.00
Benefits
Bonuses for all employees
PTO
Frequent pay increases
Advancement opportunities
Tuition Reimbursement
flexible schedule
Employee Discounts
Job Description
Wingstop is a leading restaurant chain specializing in serving premium quality chicken wings with a variety of flavors and sides. With a focus on delivering exceptional customer experiences and maintaining high standards of quality and service, Wingstop has established itself as a popular destination for wing lovers across numerous locations. The company prides itself on its commitment to creating a welcoming, friendly, and efficient environment for both guests and employees alike, aspiring to excellence in every aspect of its operations from food preparation to customer service and facility management.
The role we are offering is a key managerial position within a Wingstop location, where you will be responsible for overseeing daily operations and supporting the team to ensure the delivery of top-notch guest service. This position requires a proactive leader who can manage a variety of administrative and operational tasks, including cash handling, inventory management, and employee performance. You will assist the crew in maintaining customer satisfaction by ensuring orders are prepared according to company standards, supporting timely service, and promoting a positive workplace culture. The role involves managing labor shifts, conducting employee assessments, and holding the team accountable for cleanliness, property care, and adherence to corporate policies.
A critical component of this position is to maintain compliance with company procedures and training programs, driving the achievement of company objectives related to service quality and facility appearance. The ability to communicate effectively, resolve customer complaints, and contribute to a friendly ambiance is essential. Additional responsibilities include monitoring and ensuring accurate cash and credit transactions, overseeing inventory and deliveries, and preparing for quality, service, and cleanliness audits. This position offers opportunities for career advancement and professional growth within the organization. The company supports its employees with benefits such as bonuses, paid time off, frequent wage increases, tuition reimbursement, and flexible scheduling. This role is ideal for individuals who have experience with point-of-sale systems, strong math and computer skills, and a passion for leadership and hospitality management.
The role we are offering is a key managerial position within a Wingstop location, where you will be responsible for overseeing daily operations and supporting the team to ensure the delivery of top-notch guest service. This position requires a proactive leader who can manage a variety of administrative and operational tasks, including cash handling, inventory management, and employee performance. You will assist the crew in maintaining customer satisfaction by ensuring orders are prepared according to company standards, supporting timely service, and promoting a positive workplace culture. The role involves managing labor shifts, conducting employee assessments, and holding the team accountable for cleanliness, property care, and adherence to corporate policies.
A critical component of this position is to maintain compliance with company procedures and training programs, driving the achievement of company objectives related to service quality and facility appearance. The ability to communicate effectively, resolve customer complaints, and contribute to a friendly ambiance is essential. Additional responsibilities include monitoring and ensuring accurate cash and credit transactions, overseeing inventory and deliveries, and preparing for quality, service, and cleanliness audits. This position offers opportunities for career advancement and professional growth within the organization. The company supports its employees with benefits such as bonuses, paid time off, frequent wage increases, tuition reimbursement, and flexible scheduling. This role is ideal for individuals who have experience with point-of-sale systems, strong math and computer skills, and a passion for leadership and hospitality management.
Job Requirements
- Experience with POS systems and cash registers
- Basic computer knowledge
- Good math skills
- Excellent communication skills
- Ability to effectively resolve complaints
- Manager certificate is a plus
Job Qualifications
- Experience with POS systems and cash registers
- Basic computer knowledge
- Good math skills
- Excellent communication skills
- Ability to effectively resolve complaints
- Manager certificate is a plus
Job Duties
- Assist the crew with all guests to make sure they feel welcome and are always given responsive, friendly and courteous service
- Assist the crew with preparing and packaging all orders according to wingstop standards ensuring accuracy, presentation, and making sure it gets done in a timely manner
- Checking cashiers are consistently using the correct corporate guidelines, i.e., using the name, pushing the surveys etc.
- Oversea cash and credit by adhering to our cash handling and reconciliation procedures, ensuring deposits are accurate and credit card transactions are balanced
- Make employee assessments by assigning one on one counseling reports with the store manager for review
- Holding crew accountable for cleaning, any damages done to company property and work output
- Be knowledgeable about personal and administrative policies guidelines & training programs
- Be fair and consistent with any corrective actions for any violations of company, rules, and procedures
- Achieve company objectives in service quality and appearance of the facility through training of employees while creating a positive working environment
- Meet scheduling requirements, cover all shifts where it is needed to ensure operations go undisturbed, Follow up with the store manager for any callouts or no-shows
- Managing daily and weekly inventory
- Ensure weekly truck deliveries are made by the scheduled times, ensuring we are controlling costs by ordering what we need
- Managing labor during shift
- Inspect all products to ensure they have been received in correct unit count and condition and deliveries are followed with receiving policies and procedures. Report any differences with the store manager
- Inspect equipment daily as well as keeping up with the temp log
- Be always prepared for our QSC, ensuring cleanliness, procedures and equipment are maintained and are up to standard
Job Criteria
Experience
No experience required
Job Location
Your Profile Is Visible To Hiring Managers Across OysterLink.
We'll match you with best jobs
Get job offers faster
Search For More Opportunities:
How Candidates Get Hired Faster
Apply to 2–3 similar roles
Complete profile & get best matches
Check new opportunities daily
