Assistant Manager

Job Overview

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Employment Type

Full-time
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Compensation

Salary
Range $42,000.00 - $55,000.00
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Work Schedule

Flexible
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Benefits

401k plan
Health Insurance
Dental Insurance
Vision Insurance
Tuition Reimbursement
career advancement

Job Description

Dine Brands Global, Inc., headquartered in Pasadena, California, is a prominent leader in the full-service restaurant industry. The company owns and supports renowned brands such as Applebee's Neighborhood Grill + Bar, IHOP, and Fuzzy's Taco Shop, operating over 3,500 restaurants across 20 international markets as of December 2025. Dine Brands is recognized as one of the world’s largest full-service restaurant companies and broadened its reach by entering the Fast Casual segment in 2022. The company prides itself on innovation, creativity, and a strong commitment to nurturing its brands and employees, fostering an environment of openness, authenticity, and collaboration to achieve collective success.

The current opportunity available is for a Restaurant Supervisor position at an IHOP location in Cincinnati, Ohio. This role is geared toward individuals dedicated to operational excellence and passionate about delivering exceptional guest experiences. The position involves overseeing restaurant operations ranging from maintaining cleanliness and safety compliance to ensuring the highest standards in food preparation and presentation. As a key team leader, the supervisor will train, develop, and motivate staff to meet and exceed service expectations while managing financial elements such as inventory and cost control to maximize profitability.

Moreover, this leadership role emphasizes strong team management, including scheduling, recruiting, onboarding, and employee development to create a positive work environment. Handling guest interactions to resolve complaints and ensure satisfaction is also a critical responsibility. Effective communication plays a vital part in this role, acting as a liaison among staff, vendors, and internal teams. The company offers a competitive salary range of $42,000 to $55,000 annually with additional quarterly bonuses based on performance. Benefits include a 401K plan, health, dental, and vision insurance options, tuition reimbursement, and opportunities for career advancement. Dine Brands is firmly committed to equal employment opportunity and maintaining a diverse and inclusive workplace. This position requires flexible availability, including nights, weekends, and holidays, and a readiness to work hands-on to meet operational demands. Overall, the Restaurant Supervisor role at IHOP is ideal for motivated individuals who thrive in fast-paced, guest-centered environments and seek to grow their careers within a supportive and innovative company.

Job Requirements

  • 1-2+ years supervisory experience in casual dining preferred
  • Experience teaching and training staff preferred
  • Strong personal and professional integrity
  • Ability to deal with confidential information and/or issues using discretion and good judgment
  • Passion to thrive in a fast-paced work environment
  • Ability to solve problems on the go
  • Passion for hospitality and interacting with guests
  • Sense to be hands on when needed
  • Flexible availability, including nights, weekends, and holidays
  • A passion for food service and providing guests' exceptional service
  • Ability to occasionally lift and carry objects weighing up to 50 pounds, counter height to shoulder height, across the restaurant

Job Qualifications

  • 1-2+ years supervisory experience in casual dining preferred
  • Experience teaching and training staff preferred
  • Strong personal and professional integrity
  • Ability to handle confidential information with discretion
  • Passion to thrive in a fast-paced work environment
  • Strong problem-solving skills
  • Passion for hospitality and guest interaction
  • Ability to be hands-on when needed
  • Flexible availability including nights, weekends, and holidays
  • Passion for food service and providing exceptional guest service
  • Ability to occasionally lift and carry up to 50 pounds

Job Duties

  • Maintaining restaurant cleanliness and adherence to safety protocols
  • Ensuring proper food preparation and presentation
  • Addressing guest complaints and providing timely, friendly service
  • Supervising, training, and developing team members
  • Assisting with inventory management, cost control, and maximizing profitability
  • Leading and motivating staff to achieve daily goals and manage schedules
  • Recruiting, onboarding, and providing employee development opportunities
  • Serving as a communication liaison between staff, vendors, and internal teams

Job Criteria

Experience

Mid Level (3-7 years)


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