Assistant Manager

Job Overview

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Employment Type

Full-time
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Compensation

Salary
Range $42,000.00 - $55,000.00
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Benefits

401k plan
Health Insurance
Dental Insurance
Vision Insurance
Tuition Reimbursement
career advancement

Job Description

Dine Brands Global, Inc., headquartered in Pasadena, California, is a prominent leader in the full-service restaurant industry, operating through its subsidiaries and franchisees. The company boasts a diverse portfolio that includes renowned restaurant brands such as Applebee's Neighborhood Grill + Bar, IHOP, and Fuzzy's Taco Shop. As one of the world's largest full-service restaurant companies, Dine Brands manages over 3,500 restaurants spanning 20 international markets as of December 28, 2025. In 2022, it expanded its footprint into the fast-casual dining segment, further diversifying its offerings and market reach. Dine Brands is committed to fostering an innovative, collaborative, and authentic work environment where creativity and accountability are highly valued. Their mission is to celebrate success by nurturing and growing some of the world’s most beloved restaurant brands, emphasizing openness and teamwork to achieve common goals together.

The role offered is a key leadership position within the Applebee's Neighborhood Grill + Bar brand, focused on maintaining operational excellence and delivering a superior guest experience. As a Restaurant Supervisor at the Lakeland, Florida location, you will be responsible for upholding the highest standards of restaurant cleanliness, food preparation, and safety protocols. You will play a pivotal role in enhancing customer satisfaction by addressing guest complaints promptly, ensuring timely and friendly service, and actively engaging with customers to create a welcoming, enjoyable atmosphere. This position involves managing and developing team members through effective supervision, training, and motivation, ensuring that the staff consistently delivers excellent service aligned with Applebee’s standards. Financial stewardship is also a critical component of this role, where you will assist in inventory management, cost control, and maximizing the restaurant’s profitability through efficient operations.

Leadership responsibilities include guiding the team to meet daily objectives, handling scheduling, and fostering a positive work environment that encourages employee growth and retention. You will recruit, onboard, and provide ongoing training to new employees, reinforcing a culture of continuous improvement and career advancement. Communication is vital in this role, requiring you to act as a liaison between staff, vendors, and internal teams to ensure smooth operational flow and resolve any issues that arise. The ideal candidate thrives in a fast-paced environment, is hands-on when necessary, and approaches challenges with discretion, good judgment, and integrity. This full-time position offers a competitive salary range of $42,000 to $55,000 per year with the opportunity to earn quarterly bonuses based on performance. Joining Dine Brands means becoming part of a company that supports diversity and equal opportunity, encouraging applicants from all backgrounds to apply for this exciting career opportunity.

Job Requirements

  • 1-2+ years supervisory experience in casual dining
  • Experience teaching and training staff
  • Strong personal and professional integrity
  • Ability to handle confidential information and issues with discretion and good judgment
  • Passion to thrive in a fast-paced work environment
  • Problem-solving skills on the go
  • Passion for hospitality and guest interaction
  • Sense to be hands on when needed
  • Flexible availability including nights, weekends, and holidays
  • Passion for food service and exceptional guest service
  • Ability to occasionally lift and carry up to 50 pounds from counter to shoulder height across the restaurant

Job Qualifications

  • 1-2+ years of supervisory experience in casual dining preferred
  • Experience teaching and training staff preferred
  • Strong personal and professional integrity
  • Ability to deal with confidential information and/or issues using discretion and good judgment
  • Passion for hospitality and interacting with guests
  • Ability to solve problems on the go
  • Flexible availability, including nights, weekends, and holidays
  • A passion for food service and providing guests' exceptional service
  • Ability to occasionally lift and carry objects weighing up to 50 pounds, counter height to shoulder height, across the restaurant

Job Duties

  • Maintaining restaurant cleanliness, adhering to safety and security protocols, and ensuring proper food preparation and presentation
  • Ensuring guests have a positive dining experience by addressing complaints, providing timely and friendly service, and actively engaging with customers
  • Supervising, training, and developing team members to ensure they deliver excellent service and meet Applebee's standards
  • Assisting with inventory management, cost control, and maximizing profitability
  • Leading and motivating staff to achieve daily goals, manage schedules, and maintain a positive work environment
  • Recruiting, onboarding, and training new employees, and providing opportunities for growth
  • Serving as a point of contact for staff, vendors, and other internal teams

Job Criteria

Experience

Mid Level (3-7 years)


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