Job Overview
Benefits
Operations excellence
Training and Development
Personal and career growth
Medical insurance
Dental Insurance
recognition programs
Bonuses
Job Description
Checkers & Rally's is a prominent quick service restaurant (QSR) franchise known for delivering quality food and exceptional customer service. Operating across multiple locations, Checkers & Rally's has built a reputation for being a preferred choice for fast, convenient meals that cater to a diverse customer base. The company prides itself on creating a vibrant and engaging work environment where team members and franchisees collaborate to achieve operational excellence and customer satisfaction. With a strong commitment to community values and continuous growth, Checkers & Rally's focuses on developing leadership and fostering career advancement within its workforce.
The role of Assistant Manager at Checkers & Rally's is crucial to the restaurant's success, serving as the right hand to the General Manager. This position involves supporting the overall restaurant plan by achieving sales and profit objectives while ensuring the team delivers outstanding service to guests. The Assistant Manager is responsible for promoting guest satisfaction, managing daily operations, and maintaining adherence to company policies and procedures. This role requires a proactive approach toward team building, training, and performance management, helping create a dynamic and enjoyable workplace.
In this role, the Assistant Manager plays an integral part in interviewing and hiring new team members who align with the company's values and standards. The position demands a high level of energy and the ability to thrive in a fast-paced environment. Candidates will need to demonstrate strong interpersonal and communication skills, both verbal and written, to effectively coach and motivate staff. Additionally, food safety certification is essential, reflecting the company's commitment to maintaining a safe and hygienic dining experience for guests.
The Assistant Manager will also be tasked with identifying and responding to operational challenges, including addressing complaints and ensuring compliance with all safety and service protocols. Regular feedback and coaching will be provided to team members to foster continuous improvement and professional development. The job offers opportunities for personal and career growth, supported by comprehensive training programs and a positive culture that rewards excellence and initiative. This position is well suited for individuals seeking a leadership role in the quick service restaurant industry and looking to make a meaningful impact on both guest experiences and team success.
The role of Assistant Manager at Checkers & Rally's is crucial to the restaurant's success, serving as the right hand to the General Manager. This position involves supporting the overall restaurant plan by achieving sales and profit objectives while ensuring the team delivers outstanding service to guests. The Assistant Manager is responsible for promoting guest satisfaction, managing daily operations, and maintaining adherence to company policies and procedures. This role requires a proactive approach toward team building, training, and performance management, helping create a dynamic and enjoyable workplace.
In this role, the Assistant Manager plays an integral part in interviewing and hiring new team members who align with the company's values and standards. The position demands a high level of energy and the ability to thrive in a fast-paced environment. Candidates will need to demonstrate strong interpersonal and communication skills, both verbal and written, to effectively coach and motivate staff. Additionally, food safety certification is essential, reflecting the company's commitment to maintaining a safe and hygienic dining experience for guests.
The Assistant Manager will also be tasked with identifying and responding to operational challenges, including addressing complaints and ensuring compliance with all safety and service protocols. Regular feedback and coaching will be provided to team members to foster continuous improvement and professional development. The job offers opportunities for personal and career growth, supported by comprehensive training programs and a positive culture that rewards excellence and initiative. This position is well suited for individuals seeking a leadership role in the quick service restaurant industry and looking to make a meaningful impact on both guest experiences and team success.
Job Requirements
- High School Diploma or general education degree (ged) - preferred
- Food safety certified
- 1-2 years restaurant management experience, preferably in quick service restaurants (qsr)
- Basic math skills
- Microsoft office and general systems experience
- Strong interpersonal and verbal and written communications skills
- Ability to work flexible schedule and extended hours
- High energy to keep up with our fast paced environment
- Commitment to our core values of integrity, service, excellence, and courage to be bold and grow
Job Qualifications
- High School Diploma or General Education Degree (GED) - preferred
- Food Safety Certified
- 1-2 years restaurant management experience, preferably in Quick Service Restaurants (QSR)
- Basic math skills
- Microsoft Office and general systems experience
- Strong interpersonal and verbal and written communications skills
- Ability to work flexible schedule and extended hours
- High energy to keep up with our fast paced environment
- Commitment to our core values of integrity, service, excellence, and courage to be bold and grow
Job Duties
- Building sales and profits by promoting guest satisfaction and managing restaurant operations
- Escalating any concerns or recommendations with the restaurant, employees or guests to the General Manager
- Assisting with interviewing and hiring the right team members
- Ensuring policy and procedures are being followed on shifts
- Training team members on operations, company policies and procedures and guest service
- Identifying and responding to complaints and policy and procedure violations
- Providing regular feedback and coaching to team members on their performance
- Helping ensure the restaurant is a safe, clean and fun environment for our employees and guests
Job Criteria
Experience
Mid Level (3-7 years)
Job Location
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