
Job Overview
Employment Type
Full-time
Benefits
Operations excellence
Training and Development
Personal and career growth
comprehensive benefits
recognition programs
Bonuses
Compensation
Job Description
Checkers & Rally's is a leading quick-service restaurant (QSR) chain known for its commitment to delivering exceptional dining experiences through high-quality food, fast service, and a welcoming atmosphere. With a strong presence across various locations, Checkers & Rally's prides itself on supporting its Franchisees, Teams, and Guests, fostering a culture centered on integrity, service, excellence, and the courage to be bold and grow. The company is dedicated to ensuring that both customers and employees enjoy a fulfilling and enjoyable environment, making it a preferred choice in the competitive restaurant industry.
The Assistant Manager role at Checkers & Rally's is a pivotal position within the Corporate Field Operations team, primarily focused on supporting the General Manager in executing the restaurant's plan effectively. The ideal candidate plays a critical role in achieving sales and profit goals, adhering to restaurant policies and procedures, and delivering excellent guest and team service. This role requires a blend of leadership, operational management, and team development skills to maintain a safe, clean, and fun environment for both employees and guests.
In this position, the Assistant Manager will be entrusted with promoting guest satisfaction by managing day-to-day restaurant operations and ensuring smooth functionality. Responsibilities include escalating concerns or recommendations to the General Manager, assisting with recruitment by interviewing and hiring team members, and ensuring compliance with all operational policies and procedures during shifts. Additionally, the Assistant Manager will provide training to new and existing team members on company operations, guest service standards, and safety protocols.
A key component of the role involves identifying and addressing complaints or violations promptly, as well as providing regular feedback and coaching to team members to enhance their performance and career growth. The ability to motivate and energize the team in a fast-paced environment while maintaining focus on excellent customer service is essential. Furthermore, the Assistant Manager supports the overarching goal of making Checkers & Rally's the first choice for both guests and employees by fostering a positive and dynamic workplace culture.
This position is perfect for individuals passionate about restaurant management and eager to take on a leadership role within a respected QSR brand. Flexibility in work schedule and a commitment to the company's core values are critical for success. Checkers & Rally's offers comprehensive training, career development opportunities, and a competitive benefits package to support their team members' professional and personal growth. The Assistant Manager contributes significantly to the restaurant's operational excellence, ensuring that every guest enjoys a memorable experience and every team member feels valued and empowered.
If you are ready to make a difference every day by leading with integrity, delivering outstanding service, and striving for operational excellence, this opportunity at Checkers & Rally's offers a vibrant and rewarding career path in the quick-service restaurant industry.
The Assistant Manager role at Checkers & Rally's is a pivotal position within the Corporate Field Operations team, primarily focused on supporting the General Manager in executing the restaurant's plan effectively. The ideal candidate plays a critical role in achieving sales and profit goals, adhering to restaurant policies and procedures, and delivering excellent guest and team service. This role requires a blend of leadership, operational management, and team development skills to maintain a safe, clean, and fun environment for both employees and guests.
In this position, the Assistant Manager will be entrusted with promoting guest satisfaction by managing day-to-day restaurant operations and ensuring smooth functionality. Responsibilities include escalating concerns or recommendations to the General Manager, assisting with recruitment by interviewing and hiring team members, and ensuring compliance with all operational policies and procedures during shifts. Additionally, the Assistant Manager will provide training to new and existing team members on company operations, guest service standards, and safety protocols.
A key component of the role involves identifying and addressing complaints or violations promptly, as well as providing regular feedback and coaching to team members to enhance their performance and career growth. The ability to motivate and energize the team in a fast-paced environment while maintaining focus on excellent customer service is essential. Furthermore, the Assistant Manager supports the overarching goal of making Checkers & Rally's the first choice for both guests and employees by fostering a positive and dynamic workplace culture.
This position is perfect for individuals passionate about restaurant management and eager to take on a leadership role within a respected QSR brand. Flexibility in work schedule and a commitment to the company's core values are critical for success. Checkers & Rally's offers comprehensive training, career development opportunities, and a competitive benefits package to support their team members' professional and personal growth. The Assistant Manager contributes significantly to the restaurant's operational excellence, ensuring that every guest enjoys a memorable experience and every team member feels valued and empowered.
If you are ready to make a difference every day by leading with integrity, delivering outstanding service, and striving for operational excellence, this opportunity at Checkers & Rally's offers a vibrant and rewarding career path in the quick-service restaurant industry.
Job Requirements
- high school diploma or general education degree (ged)
- food safety certified
- 1-2 years restaurant management experience, preferably in quick service restaurants (qsr)
- basic math skills
- microsoft office and general systems experience
- strong interpersonal and verbal and written communications skills
- ability to work flexible schedule and extended hours
- high energy to keep up with fast paced environment
- commitment to core values of integrity, service, excellence, and courage to be bold and grow
Job Qualifications
- high school diploma or general education degree (ged)
- food safety certified
- 1-2 years restaurant management experience, preferably in quick service restaurants (qsr)
- basic math skills
- microsoft office and general systems experience
- strong interpersonal and verbal and written communications skills
- ability to work flexible schedule and extended hours
- high energy to keep up with fast paced environment
- commitment to core values of integrity, service, excellence, and courage to be bold and grow
Job Duties
- building sales and profits by promoting guest satisfaction and managing restaurant operations
- escalating any concerns or recommendations with the restaurant, employees or guests to the general manager
- assisting with interviewing and hiring the right team members
- ensuring policy and procedures are being followed on shifts
- training team members on operations, company policies and procedures and guest service
- identifying and responding to complaints and policy and procedure violations
- providing regular feedback and coaching to team members on their performance
- helping ensure the restaurant is a safe, clean and fun environment for our employees and guests!
Job Criteria
Experience
Mid Level (3-7 years)
Job Location
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