Job Overview
Employment Type
Full-time
Compensation
Hourly
Range $20.00 - $24.00
Benefits
Medical insurance
Dental Insurance
Vision Insurance
short-term disability
long-term disability
Life insurance
401(k) with employer match
bonus potential
free meals on shift
Paid Time Off
Paid holidays
Early Access to Pay
Recognition Program
Employee Referral Program
Opportunities to Advance
Job Description
Zaxbys is a renowned fast-casual restaurant chain recognized for its commitment to delivering exceptional customer experiences through quality food and friendly service. Established with a passion for creativity and innovation in the dining industry, Zaxbys has grown into a beloved brand that offers a unique blend of southern-inspired dishes, including their famous chicken fingers, wings, and salads. The vibrant atmosphere at Zaxbys creates a community-centric space where guests not only enjoy great meals but also memorable moments with family and friends. Zaxbys is more than just a dining destination; it’s a place where fun and flavor come together in perfect harmony, making it a favorite spot for both locals and visitors alike.
As an employer, Zaxbys prioritizes fostering a positive and supportive work environment where team members feel valued and inspired to grow. With a strong emphasis on employee development and recognition, the company offers a variety of benefits including bonus potential, paid time off, and opportunities for advancement. Zaxbys also ensures that its team members have access to essential health benefits, including medical, dental, and vision insurance, as well as retirement plans like 401(k) with employer match.
The role of Assistant Manager at Zaxbys is pivotal in supporting the overall operations and guest satisfaction of the restaurant. This position requires a dynamic leader who can manage daily restaurant functions effectively while maintaining high operational standards. The Assistant Manager is responsible for overseeing team members, ensuring compliance with Zaxbys policies, and fostering a positive culture of teamwork and excellence. They play a critical role in training, coaching, and mentoring staff to achieve both individual and collective success.
Paying between $20.00 and $24.00 per hour, this full-time role offers an exciting opportunity to step into a leadership position in a fast-paced, customer-focused environment. The Assistant Manager will engage in a variety of responsibilities such as managing shift schedules, maintaining food safety and quality standards, and handling both guest and staff concerns with professionalism and care. This role demands a hands-on approach to leadership, problem-solving, and communication, making it ideal for individuals possessing strong organizational skills and a passion for hospitality.
Overall, the Assistant Manager position at Zaxbys is a comprehensive leadership role that blends operational oversight with a commitment to exceptional guest experiences. Candidates can expect to contribute to a thriving brand that values teamwork, continuous learning, and community involvement. With a robust support system and numerous benefits, this role is well-suited for motivated professionals looking to advance their careers in the restaurant industry, providing both fulfillment and growth within an esteemed and expanding company.
As an employer, Zaxbys prioritizes fostering a positive and supportive work environment where team members feel valued and inspired to grow. With a strong emphasis on employee development and recognition, the company offers a variety of benefits including bonus potential, paid time off, and opportunities for advancement. Zaxbys also ensures that its team members have access to essential health benefits, including medical, dental, and vision insurance, as well as retirement plans like 401(k) with employer match.
The role of Assistant Manager at Zaxbys is pivotal in supporting the overall operations and guest satisfaction of the restaurant. This position requires a dynamic leader who can manage daily restaurant functions effectively while maintaining high operational standards. The Assistant Manager is responsible for overseeing team members, ensuring compliance with Zaxbys policies, and fostering a positive culture of teamwork and excellence. They play a critical role in training, coaching, and mentoring staff to achieve both individual and collective success.
Paying between $20.00 and $24.00 per hour, this full-time role offers an exciting opportunity to step into a leadership position in a fast-paced, customer-focused environment. The Assistant Manager will engage in a variety of responsibilities such as managing shift schedules, maintaining food safety and quality standards, and handling both guest and staff concerns with professionalism and care. This role demands a hands-on approach to leadership, problem-solving, and communication, making it ideal for individuals possessing strong organizational skills and a passion for hospitality.
Overall, the Assistant Manager position at Zaxbys is a comprehensive leadership role that blends operational oversight with a commitment to exceptional guest experiences. Candidates can expect to contribute to a thriving brand that values teamwork, continuous learning, and community involvement. With a robust support system and numerous benefits, this role is well-suited for motivated professionals looking to advance their careers in the restaurant industry, providing both fulfillment and growth within an esteemed and expanding company.
Job Requirements
- Must be 18 years of age or older
- Must have a valid driver’s license, vehicle insurance, and reliable transportation
- Open availability and ability to work a minimum of 5 days and 32 to 48 hours per week
- Ability to work a flexible schedule including days, nights, weekends, and holidays
- Successful completion of background check
- Must possess leadership qualities, organizational skills, and ability to interact cooperatively with others
- 1-3 years management experience required
- Restaurant management experience preferred
Job Qualifications
- Must be 18 years of age or older
- Must have a valid driver’s license, vehicle insurance, and reliable transportation
- Open availability and ability to work a minimum of 5 days and 32 to 48 hours per week
- Ability to work a flexible schedule including days, nights, weekends, and holidays
- Successful completion of background check
- Must possess leadership qualities, organizational skills, and ability to interact cooperatively with others
- 1-3 years management experience required
- Restaurant management experience preferred
Job Duties
- Complete all training requirements including assistant manager development plan
- Obtain food safety certification and manager certification
- Enhance guest experiences by ensuring team members satisfy and exceed guest expectations
- Ensure team members receive proper training including ongoing coaching and development
- Create an effective work schedule following company standards and local laws
- Plan and delegate shift assignments including communicating expectations and adjusting as needed
- Supervise, provide leadership, and coach team members to perform at their highest level of ability and strive to achieve quarterly goals
- Ensure service, product quality, and cleanliness standards are consistently upheld
- Communicate performance concerns to your General Manager
- Assist with performance reviews and mentor and develop team members
- Create and maintain a positive culture and healthy team morale through recognition and leading by example
- Handle and report guest and team member complaints, concerns, injuries timely and in a friendly and respectful manner
- Ensure processes, policies, and procedures are properly followed throughout daily operations
- Maintain operational standards and ensure compliance with all Zaxbys Franchising LLC and Zax LLC guidelines, policies, and procedures
- Maintain compliance with federal, state, and local laws and guidelines
- Utilize management tools and keep neat, accurate, and current records
- Maintain an attitude of flexibility that allows performance above and beyond the parameters of the position
- Ensure the team works safely and follows all safety guidelines and procedures
- Immediately report all human resources and risk management concerns to your General Manager and District Manager
- Escalate other concerns to your supervisor when appropriate
- Perform all other duties necessary to ensure restaurant operations function properly
Job Criteria
Experience
Mid Level (3-7 years)
Job Location
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