Job Overview
Employment Type
Full-time
Compensation
Hourly
Range $16.00 - $23.25
Benefits
Medical insurance
Dental Insurance
Vision Insurance
short-term disability
long-term disability
Life insurance
401(k)
Job Description
Zaxbys is a renowned fast-casual restaurant chain that has built its reputation on delivering more than just great food – it offers a vibrant atmosphere where guests can have fun, spend quality time with friends, and enjoy a unique dining experience. With a strong commitment to both its customers and team members, Zaxbys emphasizes a culture that fosters growth, recognition, and community involvement. The company is steadily expanding its team, inviting passionate individuals to join their mission of delivering exceptional service and quality meals to every guest. This growth presents exciting opportunities for career advancement in a supportive work environment that values teamwork and leadership.
The role of Assistant Manager at Zaxbys is a critical position that ensures the restaurant runs smoothly and guests receive outstanding experiences. Assistant Managers are tasked with overseeing daily operations, ensuring that all team members adhere to established processes, policies, and procedures. This role demands a leader who is not only skilled in managing people but also capable of creating a positive, motivating culture within the restaurant. Assistant Managers take charge of scheduling, coaching, and training team members, maintaining high standards of food safety, service quality, and cleanliness. In addition, they play an essential part in handling guest interactions and resolving concerns promptly and professionally.
Working at Zaxbys offers numerous benefits and incentives. Employees have access to bonus potentials paid quarterly, free and discounted meals during and outside shifts, paid time off, and paid holidays. The company provides early access to paychecks, a robust recognition program, and an employee referral program that rewards team efforts. Furthermore, Zaxbys supports its employees with medical, dental, and vision insurance, short and long-term disability coverage, employer-paid life insurance, and a 401(k) plan with employer match subject to eligibility.
This position requires candidates to complete specific training, including the Zaxbys Assistant Manager Development Plan, food safety certifications, and any additional training mandated by Zax LLC. Assistant Managers are responsible for planning and delegating shifts, supervising teams to meet quarterly goals, maintaining compliance with all franchising and corporate standards, and upholding safety guidelines consistently. They are expected to demonstrate flexibility, leadership, and an unwavering commitment to enhancing both guest satisfaction and team morale in a dynamic work environment.
For individuals seeking a leadership role within the restaurant industry, Zaxbys offers an unparalleled environment where professional growth is encouraged and rewarded. This role not only involves operational responsibilities but also requires a dedication to fostering a welcoming and high-performing team culture. Assistant Managers at Zaxbys are instrumental in maintaining the brand’s reputation for quality and service, making this an excellent opportunity for motivated leaders to advance their careers within a respected and expanding company.
The role of Assistant Manager at Zaxbys is a critical position that ensures the restaurant runs smoothly and guests receive outstanding experiences. Assistant Managers are tasked with overseeing daily operations, ensuring that all team members adhere to established processes, policies, and procedures. This role demands a leader who is not only skilled in managing people but also capable of creating a positive, motivating culture within the restaurant. Assistant Managers take charge of scheduling, coaching, and training team members, maintaining high standards of food safety, service quality, and cleanliness. In addition, they play an essential part in handling guest interactions and resolving concerns promptly and professionally.
Working at Zaxbys offers numerous benefits and incentives. Employees have access to bonus potentials paid quarterly, free and discounted meals during and outside shifts, paid time off, and paid holidays. The company provides early access to paychecks, a robust recognition program, and an employee referral program that rewards team efforts. Furthermore, Zaxbys supports its employees with medical, dental, and vision insurance, short and long-term disability coverage, employer-paid life insurance, and a 401(k) plan with employer match subject to eligibility.
This position requires candidates to complete specific training, including the Zaxbys Assistant Manager Development Plan, food safety certifications, and any additional training mandated by Zax LLC. Assistant Managers are responsible for planning and delegating shifts, supervising teams to meet quarterly goals, maintaining compliance with all franchising and corporate standards, and upholding safety guidelines consistently. They are expected to demonstrate flexibility, leadership, and an unwavering commitment to enhancing both guest satisfaction and team morale in a dynamic work environment.
For individuals seeking a leadership role within the restaurant industry, Zaxbys offers an unparalleled environment where professional growth is encouraged and rewarded. This role not only involves operational responsibilities but also requires a dedication to fostering a welcoming and high-performing team culture. Assistant Managers at Zaxbys are instrumental in maintaining the brand’s reputation for quality and service, making this an excellent opportunity for motivated leaders to advance their careers within a respected and expanding company.
Job Requirements
- Must be 18 years of age or older
- Must have a valid driver’s license, vehicle insurance, and reliable transportation
- Open availability and ability to work a minimum of 5 days and 32 to 48 hours per week
- Ability to work a flexible schedule including days, nights, weekends, and holidays
- Successful completion of background check
- Must possess leadership qualities, organizational skills, and ability to interact cooperatively with others
- 1-3 years management experience required
- Restaurant management experience preferred
Job Qualifications
- Must be 18 years of age or older
- Must have a valid driver’s license, vehicle insurance, and reliable transportation
- Open availability and ability to work a minimum of 5 days and 32 to 48 hours per week
- Ability to work a flexible schedule including days, nights, weekends, and holidays
- Successful completion of background check
- Must possess leadership qualities, organizational skills, and ability to interact cooperatively with others
- 1-3 years management experience required
- Restaurant management experience preferred
Job Duties
- Complete all training requirements including Zaxbys Assistant Manager Development Plan, food safety certification and manager certification, any additional training required by Zax LLC
- Enhance guest experiences by ensuring that team members satisfy and exceed guest expectations
- Ensure team members receive proper training including ongoing coaching and development
- Create an effective work schedule following company standards and local laws
- Plan and delegate shift assignments including communicating expectations and adjusting as needed
- Supervise, provide leadership, and coach team members to perform at their highest level of ability and strive to achieve quarterly goals
- Ensure service, product quality, and cleanliness standards are consistently upheld
- Communicate performance concerns to your General Manager
- Assist with performance reviews and mentor and develop team members
- Create and maintain a positive culture and healthy team morale through recognition and leading by example
- Handle and report guest and team member complaints, concerns, injuries timely and in a friendly and respectful manner
- Ensure processes, policies, and procedures are properly followed throughout daily operations
- Maintain operational standards and ensure compliance with all Zaxbys Franchising LLC and Zax LLC guidelines, policies, and procedures
- Maintain compliance with federal, state, and local laws and guidelines
- Utilize management tools and keep neat, accurate, and current records
- Maintain an attitude of flexibility that allows performance above and beyond the parameters of this position description
- Ensure the team works safely and follows all safety guidelines and procedures
- Immediately report all human resources and risk management concerns to your General Manager and District Manager
- Escalate other concerns to your supervisor when appropriate
- All other duties necessary to ensure restaurant operations function properly
Job Criteria
Experience
Mid Level (3-7 years)
Job Location
Your Profile Is Visible To Hiring Managers Across OysterLink.
We'll match you with best jobs
Get job offers faster
Search For More Opportunities:
How Candidates Get Hired Faster
Apply to 2–3 similar roles
Complete profile & get best matches
Check new opportunities daily
