Planet Fitness logo

Assistant Manager

Job Overview

briefcase

Employment Type

Full-time
moneybag

Compensation

Hourly
Exact $20.00
diamond

Benefits

Health Insurance
Dental Insurance
Vision Insurance
Life insurance
short-term disability
long-term disability
HSA/FSA options

Job Description

Flynn Fitness is part of the Flynn Group, which stands as the largest franchise operator globally and manages a diverse portfolio of restaurants and fitness brands. The Flynn Group operates several iconic brands such as Applebee's, Arby's, Panera Bread, Pizza Hut, Taco Bell, Wendy's, and Planet Fitness. The company's mission is to be the premier operator within each of these respected brands by focusing on core values: care genuinely for people, play like a champion, and win as one. Flynn Fitness embodies these principles by creating an inclusive, welcoming environment that promotes an active and healthy lifestyle for everyone. Its unique 'Judgment Free Zone' ensures a safe and encouraging atmosphere where members of all fitness levels and backgrounds can feel comfortable and respected. The company continually evolves and educates itself to improve the member experience and uphold a high-energy, positive culture.

The Assistant Manager role at Flynn Fitness is a pivotal position that reports directly to the General Manager. This role is responsible for overseeing club operations and ensuring a positive member experience while maintaining the club's financial health. The Assistant Manager is critical in managing the team dynamic to foster a vibrant and supportive environment within the Judgment Free Zone. Key responsibilities include operational support, team development, business metric analysis, and ensuring top-notch customer service. The position demands flexibility in scheduling, as it may require changes to accommodate business needs, including working evenings and weekends. The Assistant Manager also plays an essential role in training and supporting staff, maintaining cleanliness and appearance of the facility, and championing company values and initiatives. This role supports the General Manager in various administrative duties such as scheduling, payroll preparation, inventory management, and performance tracking to drive the club's success.

Compensation for the Assistant Manager position starts at $20 per hour, with opportunities for quarterly bonuses. The work schedule is from 3 PM to 11 PM Monday to Wednesday, with weekend availability required. Flynn Fitness offers competitive wages and comprehensive benefits that include medical, dental, and vision insurance, life and AD&D insurance, short and long-term disability coverage, HSA/FSA options, hospital indemnity, and even pet and home/auto insurance. The company is committed to diversity and inclusion and provides reasonable accommodations throughout the hiring process. Flynn Group values a workplace environment that fosters respect, collaboration, and continuous improvement, making it an excellent place for individuals eager to contribute to a team-oriented culture and grow in the fitness industry.

Job Requirements

  • High school diploma or equivalent
  • Previous supervisory or management experience preferred
  • Ability to work flexible hours including evenings and weekends
  • Strong communication and organizational skills
  • Capability to lift and carry items up to 75 pounds
  • Ability to stand and walk for extended periods
  • Comfortable working in a busy and noisy fitness environment
  • Willingness to learn and adapt to new systems and processes
  • Commitment to providing exceptional customer service

Job Qualifications

  • Experience in customer service and leadership roles
  • Strong interpersonal and communication skills
  • Ability to analyze business metrics and support team development
  • Previous experience in a fitness or service industry preferred
  • Ability to manage schedules and payroll
  • Competency in fostering a positive team environment
  • Skilled in problem-solving and conflict resolution
  • Proficient in executing operational procedures and maintaining facility standards

Job Duties

  • Provide operational support to General Manager through team development and analysis of key business metrics
  • Exhibit flexibility with schedule and provide coverage as needed
  • Monitor staff to ensure each employee delivers exceptional customer service
  • Greet members and facilitate club tours to drive business and lead by example
  • Respond timely, professionally, and solution-oriented to member service submissions
  • Ensure proper opening and closing procedures for the club
  • Maintain team knowledge of critical information such as marketing promotions and corporate initiatives
  • Support manager with scheduling to meet payroll grid hours
  • Oversee daily cleaning and maintenance of gym and equipment
  • Foster a culture of adaptability through open communication, collaboration, and experimentation
  • Lead change management efforts and support new system and process implementation
  • Assist General Manager with hiring, onboarding, payroll preparation, inventory management, and performance tracking

Job Criteria

Experience

No experience required


Job Location

Your Profile Is Visible To Hiring Managers Across OysterLink.

We'll match you with best jobs

Get job offers faster

Business woman
Business man
Search For More Opportunities:

How Candidates Get Hired Faster

Apply to 2–3 similar roles

Complete profile & get best matches

Check new opportunities daily

Woman chef
Man chef