Assistant Manager

Douglasville, GA, USA|

Job Overview

Compensation

Hourly

Range $20.00 - $24.00

Benefits

Medical insurance

Dental Insurance

Vision Insurance

short-term disability

long-term disability

Life insurance

401(k)

Job Description

Zaxbys is a renowned fast-casual restaurant chain known for its unique offerings and vibrant dining atmosphere. Established with the mission to provide not just delicious food but an enjoyable experience, Zaxbys stands out as a favorite destination where guests can have fun, spend time with friends, and savor high-quality meals. With a growing presence across the United States, the company continues to expand its team, dedicating itself to fostering a positive work environment and delivering exceptional customer service.

Joining Zaxbys means becoming part of a dynamic team that values teamwork, hospitality, and growth opportunities. The company offers a competitive pay range of $20.00 to $24.00 per hour for the Assistant Manager role, reflecting its commitment to rewarding its employees fairly and providing them with meaningful benefits and career advancement pathways.

The Assistant Manager at Zaxbys plays a crucial leadership role, overseeing the daily operations and ensuring that the restaurant consistently meets operational standards and customer expectations. This role involves managing a team to deliver excellent guest experiences, maintaining compliance with health and safety regulations, and supporting the overall business objectives. Assistant Managers are instrumental in driving the team’s success through effective coaching, training, scheduling, and performance management. They also play a key role in fostering a positive work culture by recognizing achievements and leading by example.

The position requires someone who is organized, a strong communicator, and capable of multitasking in a fast-paced environment. Assistant Managers must ensure that all processes, policies, and procedures are followed consistently to uphold the quality and safety standards that Zaxbys is known for. Additionally, they address guest and team concerns promptly and professionally, contributing to a welcoming and productive restaurant environment.

Zaxbys supports its employees with a robust range of benefits including medical, dental, and vision insurance, short and long-term disability coverage, employer-paid life insurance, and a 401(k) plan with employer match. The company also offers unique perks such as bonus potential paid quarterly up to 12% of annual earnings, free meals during shifts, a 50% discount on meals off shift, paid time off, paid holidays, early access to pay, a recognition program, and an employee referral program. These benefits highlight Zaxbys’ commitment to supporting the well-being and growth of its team members.

Working as an Assistant Manager at Zaxbys is more than just a job—it’s an opportunity to be a part of a growing company that values its people and creates an environment where employees can thrive. Whether you are aiming to build a career in restaurant management or seeking a rewarding leadership position in hospitality, Zaxbys offers the resources, training, and support to help you succeed and advance.

Job Requirements

Must be 18 years of age or older
Must have a valid driver's license, vehicle insurance, and reliable transportation
Open availability and ability to work a minimum of 5 days and 32 to 48 hours per week
Ability to work a flexible schedule including days, nights, weekends, and holidays
Successful completion of background check
Must possess leadership qualities, organizational skills, and ability to interact cooperatively with others
1 to 3 years management experience required
Restaurant management experience preferred

Job Qualifications

Must be 18 years of age or older
Must have a valid driver's license, vehicle insurance, and reliable transportation
Open availability and ability to work a minimum of 5 days and 32 to 48 hours per week
Ability to work a flexible schedule including days, nights, weekends, and holidays
Successful completion of background check
Must possess leadership qualities, organizational skills, and ability to interact cooperatively with others
1 to 3 years management experience required
Restaurant management experience preferred

Job Duties

Complete all training requirements including Zaxbys Assistant Manager Development Plan and food safety and manager certification
Enhance guest experiences by ensuring team members satisfy and exceed guest expectations
Ensure team members receive proper training, ongoing coaching, and development
Create an effective work schedule following company standards and local laws
Plan and delegate shift assignments including communicating expectations and adjusting as needed
Supervise, provide leadership, and coach team members to perform at their highest level and achieve quarterly goals
Ensure service, product quality, and cleanliness standards are consistently upheld
Communicate performance concerns to General Manager
Assist with performance reviews and mentor team members
Create and maintain a positive culture and healthy team morale through recognition and leading by example
Handle and report guest and team member complaints, concerns, and injuries in a timely and respectful manner
Ensure processes, policies, and procedures are properly followed throughout daily operations
Maintain operational standards and ensure compliance with all franchising and company guidelines, policies, and procedures
Maintain compliance with federal, state, and local laws and guidelines
Utilize management tools and keep neat, accurate, and current records
Maintain an attitude of flexibility that allows performance above and beyond the parameters of the position description
Ensure the team works safely and follows all safety guidelines and procedures
Immediately report all human resources and risk management concerns to General Manager and District Manager
Escalate other concerns to supervisor when appropriate
Perform all other duties necessary to ensure restaurant operations function properly