Assistant Manager

Wenesco is a distinguished franchise operator within the fast-food industry, known primarily for managing Wendy's restaurants. Wendy's is a globally recognized fast-food chain founded in 1969 by Dave Thomas, who revolutionized the industry by prioritizing fresh, made-to-order food over frozen, mass-produced offerings. With a commitment to quality, customer satisfaction, and innovation, Wendy's has grown into a household name that stands for delicious food and great service. Wenesco proudly operates under this legacy, focusing on delivering exceptional experiences to its customers through its team members and leadership.

This position is for a Shift Manager role at a Wenesco-operated Wendy's restaurant. The Shift Manager plays a pivotal role in the daily operations and staff management supporting the General Manager. This leader will spearhead staffing, training, and scheduling to cultivate and retain a five-star team, ensuring every shift runs smoothly and efficiently. The role involves recognizing talented individuals suitable for various positions and strategically aligning them through effective scheduling to optimize performance. Beyond operations, the Shift Manager represents the restaurant's culture and values to new hires and existing crew members, serving as a mentor and coach who embodies and teaches the principles of "Dave's Legacies" and the mission to "Delight Every Customer."

The Shift Manager supports the General Manager by fostering a fun, respectful, and inclusive work environment where employees feel valued and motivated. This environment nurtures teamwork, excellence, and a strong customer-service focus, reinforced by ongoing coaching and team development. The role also emphasizes fresh food preparation, ensuring that quality standards are maintained consistently to preserve the brand's reputation. This position is dynamic and requires flexibility, hands-on management, and a passion for leading a team in a fast-paced food service setting.

This full-time position demands an individual with proven leadership experience, preferably in food service, who is comfortable engaging directly with staff and customers alike. You'll be integral to driving sales and operational success by continuously improving shifts and striving for excellence. The schedule involves standing for extended periods, performing physical tasks like lifting and bending, and managing in varying weather conditions. Wenesco offers comprehensive health insurance benefits to full-time employees who meet the eligibility criteria, including medical, dental, vision, and flexible spending options.

Overall, the Shift Manager role is more than just managing shifts; it is about leading a team with integrity, fostering a culture of excellence, and contributing to the long-standing Wendy's tradition of quality and customer delight. Candidates with a background in food service management, a dedication to teamwork, and a passion for creating memorable customer experiences will thrive in this role.