Job Overview

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Employment Type

Full-time
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Work Schedule

Flexible
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Benefits

Operations excellence
Training and Development
Personal and career growth
Medical insurance
Dental Insurance
Bonus programs

Job Description

Checkers & Rally's is a prominent leader in the quick-service restaurant (QSR) industry, known for its commitment to delivering exceptional guest experiences through its franchised and company-operated locations. With a strong presence across multiple states, the brand has built a reputation for offering quality food, fast service, and a vibrant atmosphere that resonates with a wide demographic of customers. The company prides itself on its dedication to serving not only its guests but also its employees and franchisees, fostering a culture of integrity, excellence, and growth. As part of the industry-leading team at Checkers & Rally's, employees are empowered to make meaningful contributions that impact both the business and the communities they serve.

The Assistant Manager role at Checkers & Rally's plays a critical part in the operational success and overall guest satisfaction of the restaurant. This position supports the General Manager in executing the restaurant's strategic plan by achieving sales and profit goals, enforcing company procedures, and ensuring a high standard of service for guests and team members alike. The Assistant Manager is instrumental in building a motivated and cohesive team, maintaining a clean and safe restaurant environment, and consistently driving operational excellence. By promoting guest satisfaction and effectively managing day-to-day operations, the Assistant Manager helps ensure that Checkers & Rally's remains the first choice for both guests and employees. In this role, individuals gain valuable management experience within a dynamic, fast-paced setting that encourages personal and professional growth.

As an Assistant Manager, you will be engaged daily in activities that directly influence the restaurant's performance and reputation. From assisting in recruiting and training new team members to providing regular performance feedback and coaching, this position requires strong leadership and communication skills. The ability to identify and address concerns promptly—whether related to team dynamics, guest experiences, or procedural compliance—is essential. Furthermore, the role demands a flexible schedule and the vigor to thrive in a high-energy environment, reflective of the fast-paced nature of quick-service dining.

Joining Checkers & Rally's means becoming part of a team that values integrity, service, excellence, and the courage to be bold and grow. The company offers comprehensive training and development opportunities designed to help employees reach their full potential. Alongside competitive benefits such as medical and dental plans and performance-based bonuses, Checkers & Rally's fosters a workplace culture where every team member can succeed and feel valued. This opportunity is ideal for individuals looking for a challenging and rewarding management position in the vibrant quick-service restaurant industry.

Job Requirements

  • High school diploma or general education degree (GED) preferred
  • Food safety certified
  • 1-2 years restaurant management experience, preferably in quick service restaurants (QSR)
  • Basic math skills
  • Microsoft Office and general systems experience
  • Strong interpersonal and verbal and written communications skills
  • Ability to work flexible schedule and extended hours
  • High energy to keep up with fast paced environment
  • Commitment to core values of integrity, service, excellence, and courage to be bold and grow

Job Qualifications

  • High School Diploma or General Education Degree (GED) preferred
  • Food Safety Certified
  • 1-2 years restaurant management experience, preferably in Quick Service Restaurants (QSR)
  • Basic math skills
  • Microsoft Office and general systems experience
  • Strong interpersonal and verbal and written communications skills
  • Ability to work flexible schedule and extended hours
  • High energy to keep up with our fast paced environment
  • Commitment to core values of integrity, service, excellence, and courage to be bold and grow

Job Duties

  • Building sales and profits by promoting guest satisfaction and managing restaurant operations
  • Escalating any concerns or recommendations with the restaurant, employees or guests to the General Manager
  • Assisting with interviewing and hiring the right team members
  • Ensuring policy and procedures are being followed on shifts
  • Training team members on operations, company policies and procedures and guest service
  • Identifying and responding to complaints and policy and procedure violations
  • Providing regular feedback and coaching to team members on their performance
  • Helping ensure the restaurant is a safe, clean and fun environment for our employees and guests

Job Criteria

Experience

Mid Level (3-7 years)


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