Job Overview

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Employment Type

Full-time
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Work Schedule

Flexible
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Benefits

Operations excellence
Training and Development
Personal and career growth
Medical insurance
Dental Insurance
recognition programs
Bonuses

Job Description

Checkers & Rally's is a renowned quick service restaurant chain known for its commitment to delivering outstanding fast food experiences to guests across its franchises. Established with a focus on quality, efficiency, and customer satisfaction, Checkers & Rally's has built a reputable brand that continues to grow within the highly competitive fast food industry. The company prides itself on fostering a supportive and dynamic work environment that values integrity, service excellence, and bold innovation. With many locations nationwide, Checkers & Rally's is dedicated to serving its community while supporting its franchisees, teams, and guests alike. The restaurant chain blends the convenience of drive-thru service with an emphasis on food quality and customer engagement, making it a popular choice among diverse customer demographics.

The role of Assistant Manager at Checkers & Rally's is vital in ensuring the smooth daily operations of the restaurant as well as upholding the standards that make the brand a first choice for both guests and employees. The Assistant Manager works closely with the General Manager, aiding in the execution of operational plans aimed at achieving sales and profit goals. This position requires a proactive leader who is skilled at maintaining high standards of guest service, training and coaching team members, and fostering a safe and enjoyable environment for both employees and customers. The Assistant Manager plays an instrumental role in motivating the team, managing restaurant activities, and promptly addressing any concerns that could affect the guest experience or team dynamics.

This is a full-time position that offers an enriching career opportunity in the fast-paced quick service restaurant sector. The Assistant Manager will be responsible for collaborating on hiring decisions, enforcing company policies, and ensuring compliance with health and safety regulations. The role demands flexibility to work extended and varied hours to meet the needs of the restaurant's operating schedule. Candidates who demonstrate strong communication skills, high energy, and a commitment to the company’s core values of integrity, service, excellence, and courage will thrive in this position. Working at Checkers & Rally's means being part of a culture that values personal and career growth, backed by comprehensive benefits and ongoing training programs to enhance skills and leadership capabilities.

Job Requirements

  • high school diploma or general education degree (GED)
  • food safety certification
  • 1-2 years restaurant management experience, preferably in quick service restaurants (QSR)
  • basic math skills
  • proficiency in Microsoft Office and general systems
  • strong interpersonal and verbal and written communication skills
  • ability to work a flexible schedule and extended hours
  • high energy and stamina for a fast paced work environment
  • commitment to company core values

Job Qualifications

  • high school diploma or general education degree (GED) preferred
  • food safety certified
  • 1-2 years restaurant management experience, preferably in quick service restaurants (QSR)
  • basic math skills
  • Microsoft Office and general systems experience
  • strong interpersonal and verbal and written communications skills
  • ability to work flexible schedule and extended hours
  • high energy to keep up with our fast paced environment
  • commitment to our core values of integrity, service, excellence, and courage to be bold and grow

Job Duties

  • building sales and profits by promoting guest satisfaction and managing restaurant operations
  • escalating any concerns or recommendations with the restaurant, employees or guests to the general manager
  • assisting with interviewing and hiring the right team members
  • ensuring policy and procedures are being followed on shifts
  • training team members on operations, company policies and procedures and guest service
  • identifying and responding to complaints and policy and procedure violations
  • providing regular feedback and coaching to team members on their performance
  • helping ensure the restaurant is a safe, clean and fun environment for our employees and guests

Job Criteria

Experience

Mid Level (3-7 years)


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