Assistant Manager

West Allis, WI, USA|Onsite

Job Overview

Employment Type

Full-time

Work Schedule

Flexible

Benefits

Medical insurance

Dental Insurance

recognition programs

Bonuses

Job Description

Checkers & Rally's is a renowned fast-food restaurant chain specializing in providing quick service and delicious meals to a wide array of guests. Established with a commitment to delivering quality food and excellent customer service, Checkers & Rally's has become a favorite in the quick service restaurant (QSR) industry. The company operates numerous franchise locations, each striving to offer outstanding dining experiences for guests while promoting a positive, engaging workplace for employees. The organizational culture at Checkers & Rally's is founded on core values such as integrity, service, excellence, and the courage to be bold and grow. These principles are not only reflected in their operations and customer interactions but also deeply embedded in their approach to employee development and franchisee support. As a fast-paced and customer-focused company, Checkers & Rally's continually innovates to stay ahead in the competitive QSR market. They emphasize operational excellence, comprehensive training, and career advancement opportunities, creating a thriving workplace for those passionate about the restaurant business.

The role of an Assistant Manager at Checkers & Rally's is crucial to the success of each restaurant location. The Assistant Manager supports the General Manager by executing the restaurant plan, achieving sales and profit goals, overseeing daily operations, and ensuring exemplary service for guests and team members. This full-time management position requires strong leadership skills, the ability to motivate and train staff, enforce company policies, and maintain a safe and fun environment for both employees and guests. Assistant Managers play an integral role in driving sales through promoting guest satisfaction and managing operational efficiency. Responsibilities also include assisting in hiring, providing coaching and feedback, addressing complaints, and ensuring compliance with food safety and company procedures. Checkers & Rally's offers a dynamic and inclusive workplace, emphasizing team collaboration and personal growth. The Assistant Manager position offers an excellent opportunity for individuals seeking to advance their career in restaurant management within a respected and growing brand. The company provides comprehensive benefits such as medical and dental plans, recognition, and bonus programs, fostering employee commitment and engagement. Join Checkers & Rally's to be part of a team where your efforts directly contribute to making the restaurant the first choice for guests and employees alike.

Job Requirements

High school diploma or General Education Degree (GED)
Food Safety Certified
1-2 years restaurant management experience, preferably in Quick Service Restaurants (QSR)
Basic math skills
Microsoft Office and general systems experience
Strong interpersonal and verbal and written communications skills
Ability to work flexible schedule and extended hours
High energy to keep up with our fast paced environment
Commitment to our core values of integrity, service, excellence, and courage to be bold and grow

Job Qualifications

High school diploma or General Education Degree (GED)
Food Safety Certified
1-2 years restaurant management experience, preferably in Quick Service Restaurants (QSR)
Basic math skills
Microsoft Office and general systems experience
Strong interpersonal and verbal and written communications skills
Ability to work flexible schedule and extended hours
High energy to keep up with our fast paced environment
Commitment to our core values of integrity, service, excellence, and courage to be bold and grow

Job Duties

Building sales and profits by promoting guest satisfaction and managing restaurant operations
Escalating any concerns or recommendations with the restaurant, employees or guests to the General Manager
Assisting with interviewing and hiring the right Team Members
Ensuring policy and procedures are being followed on shifts
Training Team Members on operations, Company policies and procedures and Guest service
Identifying and responding to complaints and policy and procedure violations
Providing regular feedback and coaching to Team Members on their performance
Helping ensure the restaurant is a safe, clean and fun environment for our employees and Guests!