Job Overview
Employment Type
Full-time
Work Schedule
Flexible
Benefits
Operations excellence
Training and Development
Personal and career growth
Medical insurance
Dental Insurance
recognition programs
Bonuses
Job Description
Checkers & Rally's is a leading quick-service restaurant (QSR) franchise known for its bold flavors and commitment to quality, service, and excellence. Founded with a vision to provide Guests with delicious, freshly prepared food in a fun and inviting environment, Checkers & Rally's has grown into a popular destination for fast, casual dining with a loyal customer base. The company prides itself on creating an outstanding experience not only for its Guests but also for its Franchisees and Team Members. They emphasize core values such as integrity, courage, and a commitment to growth, fostering a workplace where employees are empowered to excel and make a meaningful impact within their communities.
This opportunity is for the role of an Assistant Manager, a pivotal position designed to support the Restaurant General Manager in driving the operational success of the location. As an Assistant Manager, you will play an integral role in executing the restaurant's plan, focusing on achieving sales and profit goals while maintaining high standards for Guest satisfaction and Team Member development. This position offers valuable exposure to leadership within the fast-food industry, providing hands-on experience with restaurant management processes, staff training, and customer service excellence.
The Assistant Manager assists in managing daily restaurant operations, ensuring company policies and procedures are executed consistently during shifts. You will be responsible for coaching, training, and supporting Team Members, helping to build a motivated workforce that delivers exceptional Guest service. Your ability to identify and resolve issues promptly and effective communication will ensure the restaurant remains a safe, clean, and welcoming environment for both employees and Guests. Additionally, you will contribute to hiring decisions, working alongside the General Manager to select the best candidates who align with the company’s values and service standards.
This role demands a dynamic individual who is ready to embrace a fast-paced environment, demonstrate leadership skills, and foster a positive team culture. The ideal candidate will combine strong interpersonal and communication abilities with operational expertise to achieve outstanding results. Working as an Assistant Manager at Checkers & Rally's means being part of a respected brand committed to operational excellence, employee development, and delivering memorable dining experiences. The role requires flexibility with scheduling and a readiness to contribute to the ongoing success of the restaurant through a shared commitment to service and operational goals.
This opportunity is for the role of an Assistant Manager, a pivotal position designed to support the Restaurant General Manager in driving the operational success of the location. As an Assistant Manager, you will play an integral role in executing the restaurant's plan, focusing on achieving sales and profit goals while maintaining high standards for Guest satisfaction and Team Member development. This position offers valuable exposure to leadership within the fast-food industry, providing hands-on experience with restaurant management processes, staff training, and customer service excellence.
The Assistant Manager assists in managing daily restaurant operations, ensuring company policies and procedures are executed consistently during shifts. You will be responsible for coaching, training, and supporting Team Members, helping to build a motivated workforce that delivers exceptional Guest service. Your ability to identify and resolve issues promptly and effective communication will ensure the restaurant remains a safe, clean, and welcoming environment for both employees and Guests. Additionally, you will contribute to hiring decisions, working alongside the General Manager to select the best candidates who align with the company’s values and service standards.
This role demands a dynamic individual who is ready to embrace a fast-paced environment, demonstrate leadership skills, and foster a positive team culture. The ideal candidate will combine strong interpersonal and communication abilities with operational expertise to achieve outstanding results. Working as an Assistant Manager at Checkers & Rally's means being part of a respected brand committed to operational excellence, employee development, and delivering memorable dining experiences. The role requires flexibility with scheduling and a readiness to contribute to the ongoing success of the restaurant through a shared commitment to service and operational goals.
Job Requirements
- High school diploma or general education degree (GED)
- Food safety certification
- 1-2 years restaurant management experience preferably in quick service restaurants
- Basic math skills
- Experience with Microsoft Office and general computer systems
- Strong interpersonal and communication skills
- Ability to work a flexible schedule and extended hours
- High energy and stamina to work in a fast-paced environment
- Commitment to company core values including integrity, service, excellence, and courage to be bold and grow
Job Qualifications
- High School Diploma or General Education Degree (GED) - Preferred
- Food Safety Certified
- 1-2 years restaurant management experience, preferably in Quick Service Restaurants (QSR)
- Basic math skills
- Microsoft Office and general systems experience
- Strong interpersonal and verbal and written communications skills
- Ability to work flexible schedule and extended hours
- High energy to keep up with our fast paced environment
- Commitment to our core values of integrity, service, excellence, and courage to be bold and grow
Job Duties
- Building sales and profits by promoting Guest satisfaction and managing restaurant operations
- Escalating any concerns or recommendations with the restaurant, employees or Guests to the General Manager
- Assisting with interviewing and hiring the right Team Members
- Ensuring policy and procedures are being followed on shifts
- Training Team Members on operations, Company policies and procedures and Guest service
- Identifying and responding to complaints and policy and procedure violations
- Providing regular feedback and coaching to Team Members on their performance
- Helping ensure the restaurant is a safe, clean and fun environment for our employees and Guests
Job Criteria
Experience
Mid Level (3-7 years)
Job Location
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