Job Overview

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Employment Type

Full-time
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Work Schedule

Flexible
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Benefits

Operations excellence
Training and Development
Personal and career growth
Medical Plan
dental plan
recognition programs
Bonuses

Job Description

Checkers & Rally's is a leading fast-food restaurant franchise known for its delicious menu offerings and exceptional customer service. Established with a commitment to quality and customer satisfaction, Checkers & Rally's operates numerous locations nationwide, delivering quick service meals with a focus on consistency, cleanliness, and friendly atmosphere. The company prides itself on creating rewarding career opportunities for its employees through a supportive and dynamic workplace culture. With a strong emphasis on innovation and efficiency, Checkers & Rally's continues to expand its presence in the quick-service restaurant industry, making it a preferred choice for both guests and potential team members.

The Assistant Manager role at Checkers & Rally's is critical to the success and smooth operation of the restaurant. This position supports the General Manager by implementing the restaurant’s operational plans and strategies aimed at achieving sales and profits goals. By executing company procedures and providing exceptional service to guests and team members, the Assistant Manager plays an integral part in making Checkers & Rally's the top choice for dining. The role involves a combination of leadership, customer service, team development, and operational management. Assistant Managers are tasked with managing restaurant sales growth, overseeing daily operations, training and coaching staff, and ensuring adherence to company policies and safety standards. This position requires a high level of energy and dedication to thrive in the fast-paced environment that Checkers & Rally's is known for. Serving as a bridge between the General Manager and the rest of the team, the Assistant Manager helps maintain a safe, clean, and enjoyable work environment for both employees and guests. The role demands strong interpersonal skills, capable management of challenges, and a commitment to the company’s core values of integrity, service, excellence, and courage to innovate and grow. As part of the team, the Assistant Manager will enjoy opportunities for personal and career growth supported by comprehensive training programs and competitive benefits including medical and dental plans and performance bonuses. This position is ideal for individuals seeking to build a leadership career in the QSR industry with a reputable franchise brand. Employment type is full-time and offers a rewarding salary package, reflecting the vital contribution this role brings to the restaurant’s enduring success.

Job Requirements

  • High school diploma or general education degree (GED)
  • food safety certification
  • 1-2 years restaurant management experience in quick service restaurants
  • basic math skills
  • proficiency in Microsoft Office and general systems
  • excellent interpersonal, verbal, and written communication skills
  • ability to work flexible hours including extended shifts
  • high energy and stamina to work in a fast-paced environment
  • strong alignment with company core values of integrity, service, excellence, and courage

Job Qualifications

  • High school diploma or general education degree (GED) - preferred
  • food safety certified
  • 1-2 years restaurant management experience, preferably in quick service restaurants (QSR)
  • basic math skills
  • Microsoft Office and general systems experience
  • strong interpersonal and verbal and written communications skills
  • ability to work flexible schedule and extended hours
  • high energy to keep up with our fast paced environment
  • commitment to core values of integrity, service, excellence, and courage to be bold and grow

Job Duties

  • Building sales and profits by promoting guest satisfaction and managing restaurant operations
  • escalating any concerns or recommendations with the restaurant, employees or guests to the General Manager
  • assisting with interviewing and hiring the right team members
  • ensuring policy and procedures are being followed on shifts
  • training team members on operations, company policies and procedures and guest service
  • identifying and responding to complaints and policy and procedure violations
  • providing regular feedback and coaching to team members on their performance
  • helping ensure the restaurant is a safe, clean and fun environment for our employees and guests

Job Criteria

Experience

Mid Level (3-7 years)


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