Job Overview
Employment Type
Full-time
Work Schedule
Flexible
Benefits
Operations excellence
Training and Development
Personal and career growth
Medical insurance
Dental Insurance
Bonus programs
Job Description
Checkers & Rally's is a well-established quick service restaurant (QSR) brand known for delivering delicious, quality food and exceptional customer service. As a prominent player in the fast-food industry, Checkers & Rally's has built a reputation for providing a vibrant and energetic dining experience for Guests while fostering a supportive and inclusive work environment for its Team Members and Franchisees. With a widespread presence across multiple locations, the company is dedicated to growth, innovation, and maintaining operational excellence. Checkers & Rally's is committed to making a meaningful difference in the lives of its employees and customers by upholding core values such as integrity, service, excellence, and boldness to grow. This commitment drives the company to continuously improve and provide an engaging workplace where team members can thrive and develop their careers.
The Assistant Manager role at Checkers & Rally's is a vital leadership position within the restaurant team. This role supports the General Manager in executing the restaurant's plan to achieve sales, profit goals, and operational standards. The Assistant Manager is a hands-on leader, responsible for managing day-to-day operations, ensuring guest satisfaction, and promoting a positive team environment. This position plays a key part in building sales by delivering exceptional customer service and managing the restaurant effectively. The Assistant Manager will be responsible for supporting the hiring process by interviewing and on-boarding new team members, training employees on company policies, operational procedures, and guest service expectations, while ensuring compliance with all policies. Additional responsibilities include addressing guest complaints, coaching and providing regular feedback to employees, and maintaining a safe, clean, and enjoyable work environment for everyone. This role requires high energy, flexibility in working hours, and a strong commitment to the company's core values. The Assistant Manager will also act as a liaison by escalating significant concerns to the General Manager to facilitate continuous improvement.
This position offers a unique opportunity for individuals seeking to grow their management career within a dynamic and fast-paced QSR setting. Candidates who thrive in a team-oriented culture and enjoy the challenge of delivering operational excellence will find this role rewarding. Checkers & Rally's supports its employees by providing comprehensive training and development programs aimed at fostering personal and career growth. In return, the company offers competitive compensation and a comprehensive benefits package that includes medical and dental plans, as well as bonus and recognition programs to reward outstanding performance. The Assistant Manager role is instrumental in ensuring that Checkers & Rally's remains the first choice for both guests and employees, maintaining a high standard of excellence and service at each location.
The Assistant Manager role at Checkers & Rally's is a vital leadership position within the restaurant team. This role supports the General Manager in executing the restaurant's plan to achieve sales, profit goals, and operational standards. The Assistant Manager is a hands-on leader, responsible for managing day-to-day operations, ensuring guest satisfaction, and promoting a positive team environment. This position plays a key part in building sales by delivering exceptional customer service and managing the restaurant effectively. The Assistant Manager will be responsible for supporting the hiring process by interviewing and on-boarding new team members, training employees on company policies, operational procedures, and guest service expectations, while ensuring compliance with all policies. Additional responsibilities include addressing guest complaints, coaching and providing regular feedback to employees, and maintaining a safe, clean, and enjoyable work environment for everyone. This role requires high energy, flexibility in working hours, and a strong commitment to the company's core values. The Assistant Manager will also act as a liaison by escalating significant concerns to the General Manager to facilitate continuous improvement.
This position offers a unique opportunity for individuals seeking to grow their management career within a dynamic and fast-paced QSR setting. Candidates who thrive in a team-oriented culture and enjoy the challenge of delivering operational excellence will find this role rewarding. Checkers & Rally's supports its employees by providing comprehensive training and development programs aimed at fostering personal and career growth. In return, the company offers competitive compensation and a comprehensive benefits package that includes medical and dental plans, as well as bonus and recognition programs to reward outstanding performance. The Assistant Manager role is instrumental in ensuring that Checkers & Rally's remains the first choice for both guests and employees, maintaining a high standard of excellence and service at each location.
Job Requirements
- High school diploma or general education degree (GED)
- Food safety certification
- 1-2 years restaurant management experience in quick service restaurants
- Basic math skills
- Experience with Microsoft Office and general systems
- Strong interpersonal skills
- Strong verbal and written communication skills
- Ability to work flexible schedule and extended hours
- High energy and stamina
- Commitment to core company values
Job Qualifications
- High school diploma or general education degree (GED) preferred
- Food safety certified
- 1-2 years restaurant management experience, preferably in quick service restaurants (QSR)
- Basic math skills
- Microsoft Office and general systems experience
- Strong interpersonal and verbal and written communications skills
- Ability to work flexible schedule and extended hours
- High energy to keep up with our fast paced environment
- Commitment to core values of integrity, service, excellence, and courage to be bold and grow
Job Duties
- Building sales and profits by promoting guest satisfaction and managing restaurant operations
- Escalating any concerns or recommendations with the restaurant, employees or guests to the General Manager
- Assisting with interviewing and hiring the right team members
- Ensuring policy and procedures are being followed on shifts
- Training team members on operations, company policies and procedures and guest service
- Identifying and responding to complaints and policy and procedure violations
- Providing regular feedback and coaching to team members on their performance
- Helping ensure the restaurant is a safe, clean and fun environment for our employees and guests
Job Criteria
Experience
Mid Level (3-7 years)
Job Location
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