Checkers & Rally's logo

Assistant Manager

Job Overview

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Employment Type

Full-time
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Compensation

Hourly
Range $14.50 - $22.25
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Work Schedule

Flexible
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Benefits

Operations excellence
Training & development
Personal & career growth
Medical Plan
dental plan
recognition programs
Bonuses

Job Description

Checkers & Rally's is a leading quick-service restaurant chain known for its commitment to quality food, efficient service, and creating memorable guest experiences. Operating in numerous locations, this company prides itself on fostering a dynamic and collaborative work environment dedicated to delivering outstanding guest satisfaction and promoting the growth and development of its team members. As a franchise-driven establishment, Checkers & Rally's maintains strong relationships with franchisees, provides comprehensive training, and supports its employees through excellent benefits and career advancement opportunities. The ethos of the company revolves around integrity, service, excellence, and the courage to be bold and innovate in the competitive fast-food industry.

The role of Assistant Manager at Checkers & Rally's is vital to the success of each restaurant location. This position supports the General Manager in executing the restaurant’s operational plan, ensuring that sales and profit goals are met consistently. The Assistant Manager plays a key part in maintaining high standards of customer service and employee satisfaction, making sure that guests receive a superior dining experience while team members work in a safe, clean, and motivating environment. Responsibilities include overseeing daily restaurant operations, managing team performance through training and coaching, and addressing guest feedback with professionalism and promptness. With a focus on guest satisfaction and operational excellence, the Assistant Manager helps shape the restaurant as the first choice for both customers and employees. This full-time role offers a fast-paced work environment where high energy, strong interpersonal skills, and leadership abilities are essential for success. The company encourages growth, providing ample opportunities for personal and professional development, alongside competitive benefits such as medical and dental plans and recognition programs including bonuses. Overall, this position is an exciting opportunity for an individual passionate about restaurant management and eager to contribute to a thriving fast-food brand dedicated to service excellence and innovation.

Job Requirements

  • High school diploma or general education degree (GED) preferred
  • Food safety certified
  • 1-2 years restaurant management experience, preferably in quick service restaurants (QSR)
  • Basic math skills
  • Microsoft Office and general systems experience
  • Strong interpersonal and verbal and written communications skills
  • Ability to work flexible schedule and extended hours
  • High energy to keep up with our fast paced environment
  • Commitment to core values of integrity, service, excellence, and courage to be bold and grow

Job Qualifications

  • High school diploma or general education degree (GED) preferred
  • Food safety certified
  • 1-2 years restaurant management experience, preferably in quick service restaurants (QSR)
  • Basic math skills
  • Microsoft Office and general systems experience
  • Strong interpersonal and verbal and written communications skills
  • Ability to work flexible schedule and extended hours
  • High energy to keep up with our fast paced environment
  • Commitment to core values of integrity, service, excellence, and courage to be bold and grow

Job Duties

  • Building sales and profits by promoting guest satisfaction and managing restaurant operations
  • Escalating any concerns or recommendations with the restaurant, employees or guests to the General Manager
  • Assisting with interviewing and hiring the right team members
  • Ensuring policy and procedures are being followed on shifts
  • Training team members on operations, company policies and procedures and guest service
  • Identifying and responding to complaints and policy and procedure violations
  • Providing regular feedback and coaching to team members on their performance
  • Helping ensure the restaurant is a safe, clean and fun environment for our employees and guests

Job Criteria

Experience

Mid Level (3-7 years)


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