Job Overview

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Employment Type

Full-time
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Compensation

Hourly
Range $14.50 - $22.50
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Work Schedule

Flexible
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Benefits

Operations excellence
Training & development
Personal & career growth
Medical insurance
Dental Insurance
Recognition programs including bonuses

Job Description

Checkers & Rally's is a prominent quick service restaurant (QSR) chain dedicated to serving high-quality food and exceptional service to its customers. Known for its vibrant atmosphere and commitment to operational excellence, Checkers & Rally's prides itself on creating memorable dining experiences by focusing on both guest satisfaction and team member engagement. With a widespread presence and a growing reputation, this restaurant group continues to attract individuals who are passionate about hospitality and eager to contribute to a dynamic, fast-paced environment.

This job opportunity is for the Assistant Manager position at Checkers & Rally's, where you will play an integral role in supporting the General Manager to ensure the restaurant meets and exceeds its operational goals. As an Assistant Manager, your responsibilities involve executing the restaurant plan by driving sales and profitability, maintaining high standards of guest service, and fostering a positive work environment for team members. This role is essential for sustaining Checkers & Rally's position as the first choice for both guests and employees. With an emphasis on leadership, this position demands a balance between hands-on management and strategic support, ensuring smooth day-to-day operations while aligning with the company’s core values of integrity, service, excellence, and courage to be bold and grow.

Your daily work will revolve around promoting guest satisfaction by managing operations and ensuring compliance with company policies and procedures. You will handle guest and team concerns with professionalism and escalate issues to the General Manager when necessary. Recruiting, interviewing, and onboarding new team members are also key aspects of this role, enhancing the restaurant's workforce and supporting its growth. Training your team on operational processes, service standards, and company policies will be critical in maintaining quality and consistency.

Furthermore, you will provide ongoing feedback and coaching to team members, helping to develop their skills and improve performance. Maintaining a safe, clean, and enjoyable environment for both employees and guests is a priority, and you will contribute actively to achieving this goal. This position requires a proactive attitude, excellent interpersonal skills, and the ability to thrive in a fast-paced environment that values teamwork and continuous improvement.

Overall, the Assistant Manager role at Checkers & Rally's offers a unique chance to be part of a company focused on operational excellence and personal career growth, supported by strong training programs and comprehensive benefits. If you are passionate about the restaurant industry and ready to take on a leadership role that makes a difference in both guest and employee experiences, this position provides a rewarding career path with ample opportunities for development and advancement.

Job Requirements

  • high school diploma or general education degree (ged) preferred
  • food safety certified
  • 1-2 years restaurant management experience, preferably in quick service restaurants
  • basic math skills
  • microsoft office and general systems experience
  • strong interpersonal and verbal and written communications skills
  • ability to work flexible schedule and extended hours
  • high energy to keep up with our fast paced environment
  • commitment to our core values of integrity, service, excellence, and courage to be bold and grow

Job Qualifications

  • high school diploma or general education degree (ged) preferred
  • food safety certified
  • 1-2 years restaurant management experience, preferably in quick service restaurants (qsr)
  • basic math skills
  • microsoft office and general systems experience
  • strong interpersonal and verbal and written communications skills
  • ability to work flexible schedule and extended hours
  • high energy to keep up with our fast paced environment
  • commitment to our core values of integrity, service, excellence, and courage to be bold and grow

Job Duties

  • building sales and profits by promoting guest satisfaction and managing restaurant operations
  • escalating any concerns or recommendations with the restaurant, employees or guests to the general manager
  • assisting with interviewing and hiring the right team members
  • ensuring policy and procedures are being followed on shifts
  • training team members on operations, company policies and procedures and guest service
  • identifying and responding to complaints and policy and procedure violations
  • providing regular feedback and coaching to team members on their performance
  • helping ensure the restaurant is a safe, clean and fun environment for our employees and guests

Job Criteria

Experience

Mid Level (3-7 years)


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