Sonic Drive-In logo

Assistant Manager

Job Overview

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Employment Type

Full-time
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Compensation

Hourly
Range $16.00 - $20.00
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Work Schedule

Weekend Shifts
Night Shifts
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Benefits

Health Insurance
Dental Insurance
Paid Time Off
Employee Discounts
Retirement Plan
Career development opportunities
flexible scheduling

Job Description

SONIC Drive-In is a leading fast-food restaurant chain known for its unique drive-in dining experience, classic menu offerings, and commitment to delivering exceptional guest service. Established over six decades ago, SONIC has built a reputation for serving quality food in a fun, nostalgic atmosphere complete with friendly service and a wide variety of menu items, from classic burgers and hot dogs to innovative beverages and sides. SONIC operates with independent franchise owners who share a passion for community engagement, quality, and guest satisfaction. The restaurant is a vibrant workplace where team members collaborate to create memorable experiences for every guest that visits.

As an Assistant Manager at SONIC Drive-In, you play a critical role in supporting the General Manager to oversee the daily operations of the restaurant. This role is essential in ensuring that the food served meets the highest standards of quality and that the work environment is clean, safe, and efficient. The Assistant Manager not only helps manage staff and resources but is also instrumental in fostering a positive and productive atmosphere where team members feel encouraged, motivated, and valued. The position typically involves hands-on management during shifts, including training, supervising, and coaching team members to deliver a superior SuperSONIC experience to every guest.

The Assistant Manager is responsible for key operational duties such as managing food and paper supplies, labor, and guest service metrics. Ensuring compliance with all safety, sanitation, and regulatory standards is paramount to maintaining SONIC’s commitment to excellence. The role requires resilience, effective communication skills, and the ability to prioritize tasks particularly during busy periods. Candidates for this position will benefit from a good understanding of leadership principles and a dedication to continuous improvement both professionally and personally.

In addition to operational management, the Assistant Manager is expected to contribute to a positive workplace culture by celebrating successes, coaching for improvement, and setting clear expectations. A strong focus on building repeat customers through excellent guest interactions is vital. The position demands flexibility with scheduling, including availability for nights, weekends, and holidays, reflecting the nature of the restaurant industry. SONIC values promoting from within but is also open to welcoming new team members who embody the company’s dedication to quality service, energetic leadership, and collaborative teamwork.

This role offers an exciting opportunity for those seeking to grow their career in restaurant management within a nationally recognized brand that embraces diversity, inclusivity, and equal opportunity in employment. With a commitment to ongoing training and development, SONIC supports its Assistant Managers in building successful careers that make a difference in their communities while delivering phenomenal guest experiences. If you are passionate about leadership, customer service, and maintaining high operational standards in a dynamic environment, you will find this role rewarding and engaging.

Job Requirements

  • Willingness to work irregular hours including nights, weekends, and holidays

Job Qualifications

  • Excellent leadership and communication skills
  • High standards for self and the team
  • Positive attitude especially during rushes or stressful situations
  • Resiliency by trying different approaches to solve a problem and working to get better every day
  • Eagerness to learn and grow professionally and personally
  • Ability to prioritize and complete tasks accordingly
  • Effective communication skills with basic math and reading skills
  • Friendly and smiling face providing courteous food service
  • Professional individual who values people and demonstrates respect for others
  • Team player willing to meet and exceed drive-in goals and objectives
  • Strong leadership skills with ability to motivate and lead team members
  • Proven track record of building sales, creative marketing, expense management and developing people into successful teams

Job Duties

  • Hiring, training, supervising, managing, directing, and developing Great People ready to serve a SuperSONIC experience to every guest
  • Making every guest a repeat customer by ensuring the guest leaves the lot satisfied every time
  • Helping employees understand the big picture and their role by sharing the why behind tasks
  • Celebrating team successes and coaching for better performance
  • Setting clear expectations and providing continuous feedback throughout shift
  • Creating an upbeat positive atmosphere during the shift that makes work fun
  • Managing the majors: food and paper, labor, and guest service
  • Maintaining and enforcing SONIC safety and sanitation standards
  • Relentlessly complying with all federal, state, and local laws and regulations

Job Criteria

Experience

Mid Level (3-7 years)


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