Assistant Manager

Wenesco operates a network of Wendy's restaurants, delivering on the brand's commitment to fresh, made-to-order food and exceptional customer service. Wendy's, founded in 1969 by Dave Thomas, revolutionized the fast-food industry by prioritizing quality over convenience, introducing fresh beef hamburgers when others relied on frozen products. Wendy's has since grown into a beloved quick-service restaurant known for its focus on customer satisfaction and community engagement. Within the Wendy's framework, Wenesco is dedicated to fostering an environment where employees can thrive, customers feel valued, and each location operates as a vibrant and inviting place for all.

The role of the Shift Manager at Wendy's is pivotal for the smooth daily operations and customer experience at the restaurant. Reporting directly to the General Manager, the Shift Manager oversees daily staff management, training, and scheduling, ensuring the team is adequately staffed with skilled individuals positioned for success. This leadership role requires a deep understanding of building and maintaining a 5-star team, emphasizing not only operational efficiency but also team development and customer delight. The Shift Manager acts as the face of the restaurant for new hires and crew, instilling the company's core values known as Dave's Legacies, and teaching how to delight every customer every day.

This role demands an individual adept in coaching, mentoring, and fostering a positive work environment where every team member feels respected and motivated. You will be instrumental in reinforcing a fun, inviting atmosphere to boost morale and productivity. Your responsibilities encompass supporting the General Manager with all people and operations functions to ensure the restaurant delivers consistent freshness and quality in its offerings, living up to Wendy's reputation.

Beyond operational oversight, this position calls for strategic scheduling to make the right people available at the right times, critical for both employee satisfaction and customer service quality. The Shift Manager also plays a key role in driving sales and profitability by ensuring each shift exceeds the last in performance and customer experience. Flexibility and adaptability are crucial, as the role requires occasional travel to other locations or company offices and the physical ability to manage demanding conditions typical in a fast-food environment.

Wenesco offers this full-time opportunity to professionals who are passionate about the foodservice industry and committed to the Wendy's brand mission. The company values diversity and inclusion, providing accommodations for individuals with disabilities and welcoming candidates from all backgrounds, including the LGBTQ+ community. Benefits for full-time employees include comprehensive health insurance options, demonstrating Wenesco's commitment to workforce wellbeing. This role is ideal for those seeking to build a career in restaurant management, with clear pathways for growth and the ability to make a meaningful impact in a thriving company within the fast-food industry.