Assistant Manager

Mid Atlantic Dairy Queen is a well-established franchisee and the largest Dairy Queen operator in the Southeast region, owning and managing 14 locations across the Hampton Roads area. With a proud history that spans over 50 years, Mid Atlantic Dairy Queen has been delivering classic DQ treats and food that customers have loved since 1940. The company consistently leads the Dairy Queen system in sales, reflecting its commitment to quality, customer satisfaction, and operational excellence. Plans are underway to expand with the addition of two new locations within the next 18 months, highlighting ongoing growth and opportunity within the organization. Mid Atlantic Dairy Queen prides itself on fostering a positive and supportive environment for both its staff and customers alike, underlining its dedication to building strong community relationships and maintaining a welcoming atmosphere.

The Assistant Manager role at Mid Atlantic Dairy Queen represents a fantastic career opportunity for motivated individuals looking to develop their leadership skills in a dynamic, fast-paced restaurant setting. This role is designed for those passionate about customer service, team management, and operational success. As an Assistant Manager, you will play an integral part in guiding and supporting the restaurant crew, ensuring each team member operates efficiently and maintains the highest standards of service and hospitality. You will be responsible for a variety of tasks, including training staff, overseeing fan relations to enhance customer satisfaction, controlling food and labor costs, and managing cash handling procedures accurately.

This position requires a hands-on leader who thrives under pressure and enjoys the collaborative nature of restaurant work. Ideal candidates will have prior management experience, a friendly and outgoing personality, and the ability to inspire and lead a team effectively. The role offers a rewarding work environment where multitasking and team coordination are key, and where individual contributions directly impact the success and growth of the restaurant. Assistant Managers at Mid Atlantic Dairy Queen are supported with personalized training programs, a strong operational framework, and clear career advancement paths, making it an excellent choice for those seeking a long-term career with a company that values and rewards dedication and performance.

The company provides competitive wages, bonus opportunities, and a comprehensive benefits package, including paid vacation, paid holidays, and a meal discount program. Health insurance and retirement plans are also available to qualified employees, ensuring that team members are well taken care of as they grow within the company. Full-time status is attainable for employees who average 30 or more hours per week over a year, offering stability and recognition for committed staff members. Overall, this role is perfect for candidates who seek to combine their enthusiasm for customer service with career development in a flourishing and supportive franchise environment.